Sales and Service

Dan Cooper Steps Down as CEO of Novatech; Steven DeMaayer Assumes Role

Novatech, a leading provider of nationwide managed office solutions, announced Monday the appointment of Steven DeMaayer as CEO. In conjunction with the leadership transition, Novatech also announced that Dan Cooper has joined the company’s board of directors and will become a
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Cloud Enables Brother International to Elevate its Value Print Program with VPP+

Brother International has taken a bold step forward in managed print services with the introduction of VPP+, an enhanced version of its Value Print Program. Designed with dealer resellers in mind, the program blends simplified device enrollment and advanced cloud monitoring into
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Hot Takes: Dealers Share Biggest 2025 Highlights Thus Far

A look at the calendar shows the Summer of `25 is on the fast track to becoming a fond memory, and many of you are making plans to ensure you log at least a few hours of beach time over the next four weeks. Here at the offices of ENX Magazine, we’re looking ahead to our December
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Xerox President, COO John Bruno Leaving to Pursue New Opportunity

Xerox Holdings Corporation (NASDAQ: XRX) announced that its President and Chief Operating Officer, John Bruno, has decided to pursue a CEO opportunity outside of Xerox. Louie Pastor will fill the dual roles effective Sept. 1. Bruno, who has served as president and COO since 2022
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Epson Expands Business Print Portfolio with Two New Compact WorkForce Enterprise Mid-Range MFPs

Epson America Inc., a worldwide leader in printing solutions, added two new WorkForce Enterprise MFPs to its business print portfolio. The WorkForce Enterprise AM-C550z Color MFP* is a productive 55 ISO ppm† A4 device with a space-saving inner finisher ideal for high-demand
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Toshiba’s Rick Havacko a Finalist for Media Relations Professional of the Year

Ragan Communications and PR Daily select Toshiba America Business Solutions’ Rick Havacko as a finalist for Media Relations Professional of the Year. Toshiba’s internationally recognized communications leader is one of six national finalists for the prestigious award.
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Xerox Enters Into Agreement with Kyocera to Offer High-Speed Production Inkjet Presses

Xerox Holdings Corporation (NASDAQ: XRX) announced it has forged an agreement with Kyocera Document Solutions Inc. to source Kyocera’s high-speed cutsheet inkjet production presses. This collaboration marks the company’s re-entry into the fast-growing cutsheet inkjet (CSIJ)
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Pulse Technology Expands Audio-Visual Department by Launching CRaaS and AVaaS

Pulse Technology has expanded its audio-visual offerings by creating a separate AV division and with the introduction of two new business model offerings, CRaaS (conference-room as-a-service) and AVaaS (audio-visual-as-a-service). Under this umbrella, the work includes digital
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Account Vulnerability: Fighting Off the Net-New Wolves Calls for Vertical Know-How

Every net-new account represents a victory for an account representative and the dealership name on his/her uniform, so to speak. By the same token, it also signals a squandered account for another vendor, be they a dealer, manufacturer direct operation or managed service
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GreatAmerica Announces Application to Establish National Bank and Acquire Heritage Bank

GreatAmerica Holdings Inc., the parent company of GreatAmerica Financial Services Corporation, the largest independent, family-owned national commercial equipment finance company in the U.S. (GreatAmerica), announced that it has entered into an agreement to purchase Heritage
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Usherwood Acquires PiF Technologies, Expanding Service and Capabilities Across the Northeast

Usherwood Office Technology, a leading regional provider of managed IT, print, and communication solutions, is proud to announce the acquisition of PIF Technologies, a New Hampshire-based leader in print and document management. The acquisition marks a strategic move to enhance
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Canon U.S.A. Launches Direct Managed IT Services with Supra ITS

With ongoing determination to provide top-of-the-line solutions, Canon U.S.A. Inc., a leader in digital imaging solutions, proudly announces the U.S. launch of its managed IT services, powered by Supra ITS, our managed IT services partner. In December 2021, Canon Canada announced
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Passing of Torch: Weiss Brothers Assume Leadership Mantle at Atlantic Tomorrow’s Office

Atlantic Tomorrow’s Office, an award-winning provider of managed services and digital transformation solutions, today announced the implementation of its long-planned executive leadership transition. Jason Weiss has been named CEO, Adam Weiss has been appointed president, and
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Giving Back: Regardless of Vertical, Supporting Client Causes Solidifies Bonds

Rick Salcedo struck a philosophical chord in observing that strong partnerships forged between an office technology dealer and its clients cannot thrive on service contracts alone. The CEO of KDI Office Technology in Aston, Pennsylvania, believes the true bonds are shared values
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Done Deal: Xerox Completes Acquisition of Lexmark

Xerox Holdings Corporation (NASDAQ: XRX) completed its acquisition of Lexmark International from Ninestar Corporation, PAG Asia Capital, and Shanghai Shouda Investment Centre on Tuesday. The transaction, valued at $1.5 billion inclusive of net debt and assumed liabilities, marks
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