With the Business Technology Association (BTA) streamlining its slate of member events down to two per year, Adam Gregory knew it was important for the 2025 National Conference—slated for June 17-19 in Santa Ana Pueblo, New Mexico—to offer a high-impact keynote speaker. Gregory, Read More

For the dealer executive looking to place his/her business baby with the right buyer, there are ample options to select from. There are the high-roller, PE-backed companies (DEX Imaging, Flex Technology Group, UBEO Business Services) seeking to annex $10 million to $20 million Read More

As anticipated, President Trump’s tariffs have arrived (sort of), creating volatility on Wall Street and Main Street. Across the nation, 401Ks took a massive hit (160 million people are invested in the market, per Time) while the Trump Administration maintained that the tariff Read More

In the world of psychology, there’s a phenomenon called “first-instinct fallacy” that maintains we tend to trust our initial gut reaction to something, even when we shouldn’t. So maybe while that impulse reaction to, say, an investment opportunity may be helpful in saving us from Read More

Sam Errigo has heard the criticism regarding the high cost involved in obtaining net-new business, but the president and CEO of Konica Minolta Business Solutions knows it’s the price to be paid for entering a competitive market to gain more market share. And meaningful Read More

We’re sending our March State of the Industry report on corporate culture into overtime. Or April, whichever you prefer. This magazine was “raised” not to waste any information dealers may find valuable. This final look at corporate culture offers sources for developing and Read More

Tom Fleming, a former typewriter salesman in St. Louis who went on to launch Distribution Management—an industry-leading national distribution and fulfillment organization with six locations—passed away March 29 at his home. The company founder and chairman, Mr. Fleming opened Read More

It’s been a whirlwind start to 2025, with a trio of events on my docket—Executive Connection Summit, Sharp Road Show and Xerox Global Partner Summit—spanning a seven-week period from late January to mid-March. We all have our share of airport horror stories, most of them centered Read More

Few things in this industry stir the imagination as much as a major acquisition. Last December, we witnessed a pair of jaw-dropping deals on both the dealer and manufacturer fronts. Donnellon McCarthy Enterprises virtually doubled in size with its acquisition of Ohio Business Read More

Matias Aramburu is looking to save his dealer clients and their end-users a good deal of money by offering them copier and printer stands from Quick Quality Cabinets (QQC). But don’t get him wrong—the 30% savings when compared to OEM alternatives is a compelling reason to opt for Read More

Artificial intelligence (AI) is here to stay in the estimation of Kevin Jackson. And that’s just fine with the president and CEO of Advanced Business Equipment (ABE) of Asheville, North Carolina. In a year that proved to be the most taxing in the company’s 44-year history, AI Read More

What’s the motivation to be an active player among dealers seeking to grow through mergers and acquisitions (M&A)? Let’s kick around some of the more obvious reasons: Is it the desire to scale to a certain revenue or profit level? Is it a quest to expand the geographic Read More

Many HR folks would argue that cultivating a desired culture is perhaps the toughest task to accomplish from a personnel standpoint. And no one would dispute that degree of difficulty; going from the culture you have to the type you, as an executive, would like it to be is Read More

Putting on a dealer event that entails bringing 600 partners from around the globe for a three-day meeting can be exhausting. Just ask John Bruno, president and COO of Xerox. That means milking as much of those 24 hours a day as humanly possible for meetings. And when your Read More

Where is Phil Collins when you need him? Apparently, not in the global financial sector. So when the longtime Genesis front man and drummer crooned about “there must be some misunderstanding,” he didn’t have the Xerox acquisition of Lexmark, especially the price, in mind. A bit Read More