When it comes to enjoying success in the MFP realm, dealers have the potential to be their own worst enemy. The highest-performing resellers rely on different value propositions beyond speeds and feeds, and price is certainly not one of them. With the bevy of non-channel Read More

It’s not often a company develops a solution for an internal pain point that also addresses a universal business headache. In the case of DPD International, the creators of eGoldFax, little did they realize that they were acting as their own beta testers in devising a high-impact Read More

There’s nothing Natalia Lizarazo can’t accomplish and it’s a personal motto that truly resonates with her. Consider that Lizarazo and her husband, Moody Hamdan, opened AD Solutions in Orlando, Florida in 2009. It coincided with an economic downturn of epic proportions, a.k.a. the Read More

When considering your MFP sales strategy, it’s advisable to play the long game in judging a sale’s total value. Certainly, every account rep wants that big initial sale, even better when accompanied by a spiff. And while we wouldn’t characterize the humble A4 as a red-haired Read More

Imagine learning how to shoot a basketball and having Michael Jordan teach you. Getting investment lessons from Warren Buffett. Or picture having Robert DeNiro talk to you about the finer points of acting. Unless you’ve been living on a deserted island until recently, these are Read More

The unspoken reality when it comes to private equity (PE) firms is that the investment generally is a finite proposition. PE portfolios are generally short-term rentals, so to speak, for those companies acquired by investment specialists. Invariably, the PE investor will cash out Read More

Any State of the Industry report on A3 and A4 MFPs would be incomplete without an overview of the manufacturing community’s most recent innovations. Contrary to rumors of its demise, the MFP continues to be a foundational piece of the dealer product and service menu. We’ve got Read More

Everyone likes a little rest and relaxation, and Tom Beeles is no exception. The president and CEO of Allied Business Solutions, a $21 million mixed-line dealer in the heart of Boise, Idaho, was in the process of enjoying his president’s club excursion to Cancun but nonetheless Read More

During a career that dates back 40-plus years, Felix Villanueva hadn’t considered getting into the consulting game. He seemed a likely candidate to break into sales, backed by field service experience with both the manufacturer and dealer segments, and was extremely adept at Read More

It’s recommended that you sit down prior to reading these foundation-shifting findings related to print volumes in the office space. Ready? OK…apparently, print volumes are declining at a rate of 3% to 5% each year, a figure greatly exacerbated by the pandemic and decentralized Read More

There are moments in a career when everything suddenly aligns—experience, instinct, timing and the unmistakable sense that you’re standing at the edge of something transformative. For Gabriel Bagnasco, that moment arrived more than a decade ago, when Seiko Epson signaled its Read More

Epson America ranks high among industry manufacturers in cultivating vertical-specific solutions that fill niche applications. The latest addition to Epson’s multifunction teller device portfolio for financial institutions, the magnetic stripe reader (MSR), takes another step in Read More

Recovery efforts are ongoing following Tuesday’s implosion at a Washington state paper mill that claimed two lives, with nine others still missing and presumed dead. The accident occurred around 7:30 a.m. at the Nippon Dynawave Packaging Company in Longview, Washington, Read More

With few exceptions, organic growth has long been the primary strategy for Stargel Office Solutions. However, the Houston-based dealer was able to ferret out an opportunity that will fortify its coverage throughout the Lone Star State. Stargel Office Solutions completed its Read More

Stephanie Pinski didn’t just enter the office technology world—she recognized herself in it. That turned out to be a critical advantage and a professional edge for job-hunting. During her first in‑person interview with WiZiX Technology Group, she was asked what kind of collateral Read More