Two things are clearly obvious when it comes to the use of artificial intelligence (AI) by businesses. One, few areas within an operation wouldn’t benefit from some flavor of AI application. Two, there are a few areas within an operation where a company absolutely will not allow Read More

Not many people get competitive when playing pool basketball. Even fewer would be really aggressive in said game against their boss. However, Brett Sisell doesn’t mind going against the grain. It was early in Sisell’s tenure as a web application developer with then-BEI Services Read More

The rate of advancements and adoption in artificial intelligence (AI) are downright jaw-dropping and unprecedented. Globally, a number of sources have reported that 94% of companies use AI in at least one business function. Resourca paints a vivid picture—of the estimated 444 Read More

Babe Ruth didn’t invent the home run. Peace activists called for nonviolence long before Mahatma Gandhi’s time. There were certainly other notable writers before William Shakespeare first picked up a quill. And Marie Curie was not the first female scientist. While not the Read More

Not many individuals within the industry are immediately identifiable by their first name only. However, when someone utters the name Jennie, there’s little doubt to whom they are referring—GreatAmerica’s own Jennie Fisher. After three-plus decades of serving the office Read More

We’re living in interesting times, when long-term projections are increasingly more difficult to forecast with any confidence. Economic variables are far too volatile. Technical assessments…good luck there. If you’re addressing the state of AI based on data from three months ago, Read More

We’ve all experienced the need to fill downtime. Especially during the pandemic; be it a hobby, an exercise program, binging television shows or crafting artistic works of art, activities can help alleviate the guilt of inactivity, as Yogi Berra might’ve said. Take Patricia Read More

In another life, Ed Barfield may have been the perfect pit road crew chief for a racing team. The CEO of AgentDealer—a CRM platform dedicated to the office technology industry—is focused on positively impacting performance. Success in racing is predicated on making constant Read More

It’s not much of a hot take to suggest that all the MFP manufacturers serving our industry do an extremely good job with the development of A3 and A4 devices. That’s not to say there isn’t any variability that could provide a competitive advantage, but there are so many factors Read More

While something of an odd pairing, emergencies and opportunities have at least one thing in common: they can (and will) occur after traditional work hours. The ability to address one, in some cases, can lead to the other. The phone rang early one evening at the Milwaukee Read More

Avision Labs has expanded its scanner portfolio with two Xerox‑branded devices that meet the Federal Agencies Digital Guidelines Initiative (FADGI) standards for image quality. The Xerox D70n and Xerox W130 scanners—each independently tested and verified by Keypoi Read More

When it comes to enjoying success in the MFP realm, dealers have the potential to be their own worst enemy. The highest-performing resellers rely on different value propositions beyond speeds and feeds, and price is certainly not one of them. With the bevy of non-channel Read More

It’s not often a company develops a solution for an internal pain point that also addresses a universal business headache. In the case of DPD International, the creators of eGoldFax, little did they realize that they were acting as their own beta testers in devising a high-impact Read More

There’s nothing Natalia Lizarazo can’t accomplish and it’s a personal motto that truly resonates with her. Consider that Lizarazo and her husband, Moody Hamdan, opened AD Solutions in Orlando, Florida in 2009. It coincided with an economic downturn of epic proportions, a.k.a. the Read More

When considering your MFP sales strategy, it’s advisable to play the long game in judging a sale’s total value. Certainly, every account rep wants that big initial sale, even better when accompanied by a spiff. And while we wouldn’t characterize the humble A4 as a red-haired Read More