In the introduction to this month’s State of the Industry report on product diversification in the print edition of ENX Magazine, we rattled off a sampling of the many questions dealer execs have when pondering a given offering. Among the many factors to weigh, one of the more Read More

The key to success in office technology sales is not all that dissimilar to the qualities that make for an impactful lawyer. Just ask Amie Geary, who has thrived in both worlds. The vice president of NBM secured her Juris Doctor from Suffolk University Law School, and has enjoyed Read More

As summer winds down, we’re gearing up for the mad dash that leads to 2027. In the process, we’re preparing for our largest issue of the year, the Elite Dealers. We’re also taking every opportunity to remind you that Sept. 18 is the deadline for submissions. This is one of those Read More

Diversifying your product portfolio carries with it certain opportunities. The obvious one is the ability to offer it to your current client roster. Two, depending on the product, it can open the doors to a whole new subset of clients who may or may not have a need for MFPs. At Read More

There’s a certain “Don’t worry about a thing,” Bob Marley-like quality to the attitude Travis Lemke has embraced throughout his professional career in the world of accounting and finance. While it may not be the most nerve-wracking discipline, numbers-crunching can be intensive Read More

To live in the shadows of Chicago is to know the city’s rich history of legendary sports coaches and managers. Phil Jackson led the NBA Bulls to six titles. Mike Ditka guided the Bears to a Super Bowl title in 1985 and became a cultural icon. Even before Iron Mike, George Halas Read More

The topic of diversification is always a spirited one, as dealers must weigh the pros and cons that a given product or service will encompass. Every dealer has its checklist of considerations that a new offering must deliver upon. When pondering the merits, it’s funny how the Read More

Those old enough to vividly recall the early 1980s certainly remember the old investment commercial tagline “When E.F. Hutton talks, people listen.” Last week’s Copier Dealers Association (CDA) meeting definitely borrowed from that notion with its guest speaker, DEX Imaging Read More

James Loffler has long been a fan of Fisher’s Technology. The feeling regarding Loffler Companies was mutual in the eyes of Fisher’s leadership. Now, after years of taking note of how perfectly they’d align as a single organization, the idea has evolved from half-joking to Read More

Why is Jim George even in the office technology dealer business? By all rights, he should’ve high-tailed it out the door on day one as a sales rep for Lanier. Perhaps it was his experience serving the U.S. Navy during Desert Shield/Desert Storm that made George unflappable. Read More

While we wrap up July’s State of the Industry report on artificial intelligence (AI), this is only the beginning of what promises to be an amazing, exciting and somewhat nerve-wracking journey. Speaking of which, earlier this week OpenAI revealed that an autonomous agent it Read More

There’s a popular phrase related to marketing ROI that essentially admonishes, “Marketing isn’t an expense; it’s an investment. Every dollar should come back with friends.” In one of his early forays into product marketing, Michael Hunter received a reminder of this Read More

Do you remember your first encounter with the World Wide Web? It was an exciting time for many people who were itching to “go online” and do some exploring. From my POV, the introduction occurred sometime during 1997. The publishing company I’d then toiled for had the internet Read More

There’s nothing better than being your own boss. By the same token, there’s nothing worse than being your own boss. Having the freedom to do whatever you want isn’t always as liberating as it seems, which anyone who operates a small business will attest. Take John Keifer. For Read More

Depending on your source, there are anywhere between 1,200 and 1,600 office technology dealers across the United States, from the half-billion-dollar megadealers to the $250,000 lifestyle operators. And every year, we catalog a small fraction of the nation’s finest in our Read More