Sales and Service

Epson America Inc., a worldwide leader in printing solutions, added two new WorkForce Enterprise MFPs to its business print portfolio. The WorkForce Enterprise AM-C550z Color MFP* is a productive 55 ISO ppm† A4 device with a space-saving inner finisher ideal for high-demand Read More

Ragan Communications and PR Daily select Toshiba America Business Solutions’ Rick Havacko as a finalist for Media Relations Professional of the Year. Toshiba’s internationally recognized communications leader is one of six national finalists for the prestigious award. Read More

Xerox Holdings Corporation (NASDAQ: XRX) announced it has forged an agreement with Kyocera Document Solutions Inc. to source Kyocera’s high-speed cutsheet inkjet production presses. This collaboration marks the company’s re-entry into the fast-growing cutsheet inkjet (CSIJ) Read More

Pulse Technology has expanded its audio-visual offerings by creating a separate AV division and with the introduction of two new business model offerings, CRaaS (conference-room as-a-service) and AVaaS (audio-visual-as-a-service). Under this umbrella, the work includes digital Read More

Every net-new account represents a victory for an account representative and the dealership name on his/her uniform, so to speak. By the same token, it also signals a squandered account for another vendor, be they a dealer, manufacturer direct operation or managed service Read More

GreatAmerica Holdings Inc., the parent company of GreatAmerica Financial Services Corporation, the largest independent, family-owned national commercial equipment finance company in the U.S. (GreatAmerica), announced that it has entered into an agreement to purchase Heritage Read More

Usherwood Office Technology, a leading regional provider of managed IT, print, and communication solutions, is proud to announce the acquisition of PIF Technologies, a New Hampshire-based leader in print and document management. The acquisition marks a strategic move to enhance Read More

With ongoing determination to provide top-of-the-line solutions, Canon U.S.A. Inc., a leader in digital imaging solutions, proudly announces the U.S. launch of its managed IT services, powered by Supra ITS, our managed IT services partner. In December 2021, Canon Canada announced Read More

Atlantic Tomorrow’s Office, an award-winning provider of managed services and digital transformation solutions, today announced the implementation of its long-planned executive leadership transition. Jason Weiss has been named CEO, Adam Weiss has been appointed president, and Read More

Rick Salcedo struck a philosophical chord in observing that strong partnerships forged between an office technology dealer and its clients cannot thrive on service contracts alone. The CEO of KDI Office Technology in Aston, Pennsylvania, believes the true bonds are shared values Read More

Xerox Holdings Corporation (NASDAQ: XRX) completed its acquisition of Lexmark International from Ninestar Corporation, PAG Asia Capital, and Shanghai Shouda Investment Centre on Tuesday. The transaction, valued at $1.5 billion inclusive of net debt and assumed liabilities, marks Read More

Visual Edge IT Inc., a national leader in managed IT services and office technology solutions, today announced the appointment of James Hwang as CEO, effective July 7. Hwang will also join the company’s board of directors. “I am excited and honored to join Visual Edge IT at such Read More

Dealers and end-users alike, it’s safe to say, are in various stages of engagement when it comes to artificial intelligence (AI) technologies. Some are leveraging it to enhance sales talk tracks or generate marketing content. Others have heard of AI and think it sounds neat, but Read More

Earlier this week, Epson America officially launched a pair of devices for its flatbed scanner lineup, the DS-1730 and DS-1760WN flatbed color duplex models. The units boast reliability and enhanced productivity, and their versatility provides ideal placements for verticals Read More

Much has changed since Pulse Technology first opened its doors under the name Des Plaines Office Equipment 70 years ago. New houses at that time cost under $11,000, Dwight Eisenhower was president, and a gallon of gasoline sold for 23 cents. The “state of the art” means of Read More