Sales and Service

Counter Culture: Are Churn Rates, Distributed Workforces Potential Harmony Disruptors?

Many HR folks would argue that cultivating a desired culture is perhaps the toughest task to accomplish from a personnel standpoint. And no one would dispute that degree of difficulty; going from the culture you have to the type you, as an executive, would like it to be is
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Konica Minolta’s AccurioJet KM-1 Helps Nebraska Printer Provide Better Solutions to Nonprofit Customer Base

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce the installation of its AccurioJet KM-1 LED UV inkjet press at Firespring, a strategic marketing, printing and technology solutions provider with locations in Nebraska and Iowa. Nebraska’s first
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Leading the Change Charge: Xerox’s Steve Bandrowczak Sets the Tone of Partner Summit

One thing Steve Bandrowczak knows all too well is that change is constant and an inevitable. The CEO of Xerox stood tall and proud as he addressed the opening day of last week’s 2025 Global Partner Summit at the Resorts World Las Vegas and made one thing abundantly clear: the
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M&A Roundup: Proven IT Acquires in Colorado; Doceo Weighs in on Ninth Deal

The M&A express chugged forward again this week, with Proven IT dipping into Colorado for a distributor/service provider, while Doceo provides more granular details into its acquisition of Landis Office Center. Proven IT a leading managed service provider company, is pleased
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Flex Technology Group Celebrates Landmark Year at Annual Leadership Conference

Flex Technology Group (FlexTG), the only managed print services solution with national coverage for multi-vendor environments, marked another year of record-breaking success at its annual leadership conference held Feb. 27 at Wynn Vegas Resort in Las Vegas. The full-day event,
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M&A Roundup: Novatech Snares Seven-Time Elite Dealer United Office Systems; Zygoquest Group Advises Landis Office Center on Sale to Doceo and W.B. Mason

The steady stream of deals continued this week, highlighted by Novatech’s acquisition of United Office Systems, a seven-time Elite Dealer from Atlanta. Separately, Doceo and W.B. Mason split the business of Landis Office Center, with Zygoquest advising the seller. Here are
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Radio Commercials, TV Spots, Billboards and What Nots: Kicking it Old School with Marketing

There’s something inherently fun about marketing and advertising. It’s a quest, really: how do I come up with a campaign that’s high on creativity but won’t break my budget? How can I bridge digital with old-fashion touch points, or think of something no one else has considered?
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Citing China Tariffs, HP Slashing Up to 2,000 More Jobs Globally

President Trump’s recently imposed tariffs on Chinese goods have struck a chord with industry manufacturer HP. The Palo Alto, California, firm announced it would lay off up to 2,000 employees globally, resulting in $300 million in savings by the end of fiscal year 2025, according
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Michael Lepper Ascension Signifies Changing of the Guard at Impact Networking

Frank Cucco had a vision of flourishing growth when he co-founded Impact Networking in 1999. Now, as the second quarter of the century gets underway and the dealer embarks on its 25-year anniversary, the mantle has been passed to the next generation of leadership, tasked to
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Katun’s Arivia Multifunction Printers Recognized by Keypoint Intelligence as Recommended

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and leading supplier of OEM-compatible imaging supplies, announced that three of its Arivia MFP models have received the Recommended designation from prestigious testing company Keypoint Intelligence, an
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M&A Roundup: CFBT Turns Triple Play, Fraser Subsidiary Watchkeep Buoys IT, Sharp Buys in Florida

Most dealers are incredibly busy this time of year, which makes efficiency all the more invaluable in order to keep operations humming. Some companies, however, have taken multitasking to another level. CFBT certainly doesn’t waste any time. This week, the suburban Buffalo
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Industry Veteran Aaron Dyck Joins IN2communications as vCMO to Drive Managed Marketing Services

IN2communications is proud to announce Aaron Dyck has joined its team as virtual chief marketing officer (vCMO). With over 15 years in the MSP industry and four years as president of managed marketing, he brings a strong track record of driving marketing results and industry
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M&A Roundup: Doceo Bolsters Baltimore Presence, Kelley Create Targets Alaska

Two office dealer transactions took place this past week, and they are almost as far apart as geographically possible. Back east, Doceo of York, Pennsylvania, augmented its reach into Baltimore with the acquisition of Unison Business Solutions. Meanwhile, a mere 3,774 miles away
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Hoosier Help: Applied Innovation Plants Flag in Fort Wayne with Grand Opening of Office

Applied Innovation, a leader in office technology and business solutions, proudly announces the grand opening of its newest office in Fort Wayne, Indiana. Although the company has had a presence in the area for the past three years, this marks the official establishment of a
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M&A Roundup: Atlantic Tomorrow’s Office Acquires BrainSell, Levifi Adds XDOS Inc.

The M&A machine was at full throttle this past week, with a pair of announced deals involving office technology dealers. The first sees Atlantic Tomorrow’s Office of New York City reach a deal to acquire BrainSell, a growth enablement company known for its deep
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