Sharp Business Innovations

When it comes to business challenges, we live for those requiring little to no thought. If only every issue were the equivalent of a lightbulb in need of replacement, without having to dash off a mass email or call an emergency meeting. Unfortunately, that’s not how life Read More

Every net-new account represents a victory for an account representative and the dealership name on his/her uniform, so to speak. By the same token, it also signals a squandered account for another vendor, be they a dealer, manufacturer direct operation or managed service Read More

Some dealers spend decades cultivating a knowledge base within certain verticals. They’ve earned trust among that segment of their client roster. They have a sterling reputation for knowing the ins and outs of a particular business space. The more accomplished dealers boast Read More

Rick Salcedo struck a philosophical chord in observing that strong partnerships forged between an office technology dealer and its clients cannot thrive on service contracts alone. The CEO of KDI Office Technology in Aston, Pennsylvania, believes the true bonds are shared values Read More

There’s a popular adage, variously attributed (Buddha and Abraham Maslow, among others) and modified, that observes, “If your only tool is a hammer, then every problem looks like a nail.” But as Yogi Berra might say, “Your answer for everything isn’t Read More