Elite Dealers: Under $5 million

4 The Office
Pittston, PA

Carmen Pitarra,
4 The Office president

Year Founded: 2006
President/Owner: Carmen Pitarra
Number of Employees: 5
Primary Vendors: Xerox, HP, OneScreen, Formax
Primary Solutions Offerings: PaperCut, Axess
Primary Leasing Partners: Wells Fargo, FITTLE (Xerox)
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Interactive smartboards (385%), IT hardware (115%), monthly service contract revenue (15%)
Biggest Accomplishment of the Past Year: 4 The Office has expanded its product line to include OneScreen interactive smartboards, Kodak Alaris Scanners and laptops/PCs.

Why We Consider 4 The Office Elite:

  • Sector success. Trade shows focusing on vertical markets including education and legal have enabled 4 The Office to gain more penetration.
  • Staying power. The dealer counts a number of client engagements that have totaled more than 15 years, a testament to its quality of service and growing portfolio.
  • Smart money. 4 The Office’s foray into interactive smartboards helped yield its biggest contract in the company’s history, a $1 million takedown that included nearly 300 units.
  • OEM salute. In addition to attaining Xerox’s Gold Partner status, 4 The Office is recognized as an HP DesignJet specialist.

Advanced Business Solutions, LLC
St. Augustine, FL

Year Founded: 2015
President/Owner: Adam Gregory
Number of Employees: 10
Primary Vendors: Xerox, HP, Epson, Lexmark
Primary Solutions Offerings: ConnectWise, WatchGuard, Lenovo, Zultys, Crexendo
Primary Leasing Partners: FITTLE (Xerox), LEAF, PEAC Solutions, TimePayment
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Managed IT
Biggest Accomplishment of the Past Year: Advanced Business Solutions welcomed several new employees who were instrumental in the company’s growth.

The Advanced Business Solutions team (from left): Austin Gregory, service technician; Destiny Gregory, logistics manager; Adam Gregory II, solutions specialist; Adam Gregory, president; Melissa Gregory, operations manager; and Tommy Crews, solutions specialist

Why We Consider Advanced Business Solutions Elite:

  • Friendly faces. As a family-owned business, Advanced Business Solutions increases its visibility through involvement in the community, including several Chamber of Commerce branches.
  • Worthwhile deal. Advanced Business Solutions was tabbed by a non-profit organization in an agreement that called for 55 A4 Xerox units.
  • Florida’s finest. The company was named 2022 Chamber of Commerce Small Business of the Year in St. John’s County and notched the Fast 50 Award, given by the Jacksonville Business Journal.
  • Community involvement. In addition to supporting local non-profits and youth sports organizations, Advanced Business Solutions is a sponsor for county economic development meetings.

Allied Document Solutions & Services
Swedesboro, NJ

Year Founded: 1994
President/Owner: Rob Richardson
Number of Employees: 9
Primary Vendors: HP
Primary Solutions Offerings: PaperCut, Digitech, OpenText
Primary Leasing Partners: GreatAmerica
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Sales (32%), MPS (27%)
Biggest Accomplishment of the Past Year: While the company experienced an inordinate amount of turnover, Allied Document Solutions & Services has onboarded a number of high-performing team members.

The team at Allied Document Solutions & Services. Front row (from left): Lisa Pepe, contract analyst; Amanda Coles, finance and HR; Pat Ruth, purchasing and customer service; and Lee Locke, administrative assistant. Back row: Rob Richardson, owner and founder; Rory Richardson, service coordinator; Joshua Plone, service technician; Michael Shaughnessy, service technician; and Mike Silvia, vice president of operations

Why We Consider Allied Document Solutions & Services Elite:

  • Young turks. Who says Generation Z isn’t mechanically inclined? Allied Document Solutions & Services has three field technicians under the age of 30 who boast adept break-fix and people skills.
  • Effective management. Allied Document Solutions & Services made the full switch to HubSpot CRM to help guide day-to-day sales initiatives.
  • Raison d’etre. The dealer’s ultimate goal is to exceed the expectations of employees, clients and partners while embracing professionalism, honesty and integrity.
  • Clear vision. Allied Document Solutions & Services specializes in bringing clarity to managed print services as the firm continues to go deeper and wider into existing accounts while garnering net-new business.

Copy King Office Solutions, Inc.
St. Charles, IL

Michael Hagerty

Year Founded: 2004
President/Owner: Michael Hagerty
Number of Employees: 6
Primary Vendors: Kyocera, Sharp, KIP, Zebra, Formax
Primary Solutions Offerings: PaperCut
Primary Leasing Partners: PEAC Solutions, GreatAmerica
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: New MFPs (60%), zone charges (58%), IT (14%)
Biggest Accomplishment of the Past Year: When many clients sought to reduce costs, Copy King Office Solutions provided an unlimited printing program and negotiated with suppliers for better pricing.

Why We Consider Copy King Office Solutions Elite:

  • Print buffet. By leveraging Kyocera’s unlimited printing program, Copy King Office Solutions’ clients enjoy cost certainty without overages.
  • Takedown trio. While its top win was with a private school, Copy King Office Solutions picked up three large accounts that put it 100% ahead of the previous year’s performance.
  • Proud alumnus. The dealer captured Arizona State University’s Sun Devil 100, an award bestowed on fastest-growing alumni businesses.
  • Community caring. Copy King Office Solutions provides complimentary copiers to many non-profit institutions, and a local homeless shelter benefits from free copiers and maintenance. The dealer also sponsors customer charity golf events.

Evoke Networking
Rolling Meadows, IL

Year Founded: 2020
President/Owner: Kathryn Gurney
Number of Employees: 4
Primary Vendors: Xerox, Lexmark, HP, Zebra
Primary Solutions Offerings: Kofax, PaperCut, Logitech, DocMgt
Primary Leasing Partners: American Capital, Wells Fargo
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Software (400%), MPS (50%)
Biggest Accomplishment of the Past Year: Evoke Networking refined and optimized its processes, which has provided a positive impact on business.

Why We Consider Evoke Networking Elite:

  • Line drive. Earlier this year, Evoke Networking signed on to become a Xerox full-line A3 and A4 dealer partner. Transitioning from the OEM’s distributor channel to the dealer space afforded a competitive advantage in the marketplace.
  • Cut above. A five-location property management firm turned to Evoke Networking for nine A3 devices for centralized printing in addition to PaperCut MF print management software.
  • Lighten up. Helping to elicit smiles from its clients is a fundamental aspect of Evoke Networking’s marketing approach. Reps have been known to drop off inflatable baseball bats that their accounts can use to blow off steam without breaking anything.
  • Marketing 101. Embracing the belief that the personal touch is a prime avenue to meaningful customer relationships, Evoke Networking representatives hand-deliver treats and trinkets to clients while also providing personalized marketing strategies tailored to them.

Mid Ohio Strategic Technologies
Columbus, OH

Year Founded: 1979
President/Owner: John D. Hoskinson II (president/owner), Karen Hoskinson (vice president/owner)
Number of Employees: 19
Primary Vendors: Toshiba, Sharp, Kyocera, Lexmark
Primary Solutions Offerings: SentryFile, DocuWare
Primary Leasing Partners: GreatAmerica, U.S. Bank, DLL
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Hardware (25%)
Biggest Accomplishment of the Past Year: Backed by strong growth, Mid Ohio Strategic Technologies hired additional employees and explored new revenue streams.

Why We Consider Mid Ohio Strategic Technologies Elite:

  • Web reboot. Mid Ohio Strategic Technologies popped the hood on its website and leveraged SEO optimization to perform a refresh that improved its effectiveness. Not only is it easier for prospective clients to find the dealer, it’s simplified business.
  • Business checkup. The dealer extended its partnership with a physician-owned ENT and allergy practice. This agreement enabled Mid Ohio Strategic Technologies to flip the hardware and implement document workflow solutions.
  • High honors. Mid Ohio Strategic Technologies has been recognized by Columbus Business First and Columbus CEO among the top women-owned businesses. The company was also named a GreatAmerica Prestige Partner.
  • Meaningful causes. Working with churches and non-profit organizations has long been important to Mid Ohio Strategic Technologies, which believes they’re the lifeblood of the community. Employees are encouraged to recommend charities and causes that have meaning to them, and the dealer provides support on their behalf.

Paladin Managed Solutions
Springfield, MO

Donny Mihavelich

Year Founded: 2016
President/Owner: Donny Mihavelich
Number of Employees: 11
Primary Vendors: Konica Minolta, Epson
Primary Solutions Offerings: PaperCut, Konica Minolta, Square 9 Softworks, Upland Software, Ephesoft
Primary Leasing Partners: GreatAmerica, Paladin Leasing
Approximate Yearly Revenue: $2.4 million
Fastest-Growing Business Segments: A4 (75%), software (40%), production (35%)
Biggest Accomplishment of the Past Year: Paladin Managed Solutions skated through the pandemic and the supply chain woes without having a client down for a substantial period, thanks in part to loaner devices and as-needed, in-house printing services.

Why We Consider Paladin Managed Solutions Elite:

  • Base-free. Clients appreciate that Paladin’s no-base service contracts bill them only for what they use. That enabled them to save money when employees weren’t in the office.
  • BOGO bargain. Paladin offers clients a free off-lease device when they purchase or lease a new device. While a service agreement is required, these low-meter units have proven popular with churches and non-profit organizations.
  • MPS success. A major MPS deal saw Paladin implement more than 900 A4 devices with a national retailer. The $1 million-plus accord represented a 25% cost savings over the previous solution, and it included pre-installation services, shipping and ongoing support.
  • Dollar drop. Paladin team members serve as bell ringers for Salvation Army around the holidays. In addition to supporting local charities, the dealer furnishes complimentary printing for a number of clubs and organizations.

Premium Digital Office Solutions
Parsippany, NJ

Year Founded: 1999
President/Owner: Alan Schwartz, Van Seretis (managing partners)
Number of Employees: 15
Primary Vendors: Sharp, Konica Minolta, Lexmark, Brother, Formax
Primary Solutions Offerings: Quadient, PaperCut, All Covered, Brother, Ademero, Brother, Pulsar360
Primary Leasing Partners: Macquarie, Wells Fargo, DLL, LEAF, U.S. Bank, GreatAmerica
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Printing/marketing (45%), A3/A4 (40%), mailing (15%)
Biggest Accomplishment of the Past Year: Premium Digital Office Solutions increased its employee roster and provided additional training to team members.

Premium Digital Office Solutions managing partners Alan Schwartz (left) and Van Seretis

Why We Consider Premium Digital Office Solutions (PDOS) Elite:

  • Marketing mastery. PDOS has enjoyed significant traction with major, vertical-focused email marketing campaigns. Investments in Google Ads have been effective, enabling the dealer to chalk up more than 60% net-new business.
  • Overnight success. The dealer flipped devices for a global shipping company and tacked on PaperCut. This net-new account included other solutions designed to help streamline operations.
  • Employee perks. Scheduling flexibility is provided for the staff, which can count on having a cake when their birthday rolls around. Annual holiday parties and employee recognition nights help to foster unity among the PDOS team.
  • Difference makers. PDOS is a staunch advocate and supporter of local police and first responders. The dealer provides donations (time, goods, services) to non-profit clients, and leadership sits on the board for the local Chamber of Commerce.

Triumph Technology Group
Tustin, CA

Pamela Feld

Year Founded: 2012
President/Owner: Pamela Feld
Number of Employees: 10
Primary Vendors: Xerox, Canon, HP, OKI Data, Brother
Primary Solutions Offerings: ID Agent, KnowBe4, Microsoft
Primary Leasing Partners: DLL
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Cybersecurity consulting (50%), cybersecurity policy development (25%), technology webinar and speaking engagements (25%)
Biggest Accomplishment of the Past Year: Triumph Technology Group broadened its offerings to help companies assess cybsersecurity and website security.

Why We Consider Triumph Technology Group Elite:

  • Tool belt. Whether it’s a coaching and mentoring CEO tech program, a free dark web report or a cyber safety kit, Triumph Technology Group offers a number of solutions to help clients become savvier about technology and cyber threats.
  • Highly responsive. In a business that commands urgency, Triumph Technology Group doesn’t waste time in responding to inquiries or resolving issues efficiently. The company believes its quick turn times demonstrate a commitment to client needs.
  • Why Triumph? The company boasts a diverse staff with complementary strengths that help deliver comprehensive solutions to customers. Innovation and goal-setting are fundamental to the firm’s value proposition.
  • Community outreach. Triumph Technology Group offers free cybersecurity training along with donations of computers and peripheral technology to various organizations.
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