Features

Advantage Ricoh: Dealers Share Insights into OEM’s Dealer Partner Summit

Reactions are still rolling in following Ricoh’s Advantage Dealer Partner Summit, held Oct. 28-29 in the cavernous yet opulent Gaylord Opryland Resort & Convention Center in Nashville, the
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ConnectWise Difference Maker Jenna Stramaglio Takes Initiative to Build and Grow Relationships

Parenting is one of the most crucial verbs in the English language. There’s a line of thinking that suggests the window for effectively raising a child closes sometime around the age of eight. By
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Classroom Settings: Dealers Chart their Most Effective Instruction Methods

As we’ve seen not only in our industry but in general, individuals respond differently to educational styles. Some people love the hands-on, interactive experience that comes with in-person
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Katun Names Chenyi Chiu as CEO to Drive Continued Growth and Transformation

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and a leading supplier of OEM-equivalent imaging supplies for printers, copiers and MFPs, is proud to announce that
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Brian Wyatt Assumes CEO Reins at Marco

When your company is the largest office technology dealership in the country, the process of selecting a new individual to guide the firm can be a deliberate one. And for a $500 million performer
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DOCUmation Acquires Connex Systems, Expanding Managed Print and Equipment Portfolio in North Texas

DOCUmation, Texas’ largest privately held technology solutions provider, announced today its acquisition of Connex Systems (Connex), a Carrollton-based managed print provider serving businesses
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Leaving the House? Dealers Discuss Merits of Internal and Third-Party Training

We kick off November’s State of the Industry report on coaching and training with a simple theme. We asked our esteemed dealer panel if the preference for both sales and technical training is to
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Toshiba Difference Maker Juliet Siro Believes the Best Leader is a Team Player

There’s no denying the success that Juliet Siro has attained. A graduate of both Farleigh Dickinson University’s Silberman College of Business in addition to Centenary University, she also holds
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Sacking the Competition: Aligning Sales, Marketing Key to Nabbing Net-New Accounts

When it comes to dealer success (or failure) from a sales and marketing perspective, sometimes the sales force is given too much credit for the ability to close on deals, and marketing’s
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Aligned Values Set DOCUmation Difference Maker Hayden Free on Professional Path

For better or for worse, a company’s corporate culture is often created and shaped by the attitudes, mores and actions of leadership that are observed by their charges, a.k.a. the team members.
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Kyocera Strengthens Leadership in Inkjet at PRINTING United 2025

Kyocera Document Solutions America Inc., one of the world’s leading document solutions companies, concluded a successful week at PRINTING United 2025, demonstrating how Kyocera continues to make
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MPSA Honors 2025 Leadership Awards Winners

The Managed Print Services Association (MPSA), a not-for-profit, volunteer-led association to help further managed print, is pleased to announce the winners of its 2025 MPSA Leadership Awards.
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