Features

Xerox Takes Find It, Map It, App It Route to Analyst Briefing

New York—Xerox welcomed a couple dozen analysts and press members to its executive briefing center in the heart of the Big Apple on Oct. 10 for the Today’s Smart Workplace Assistant briefing, and
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Inside LD Products’ GOLD LINE Challenge: Getting at the Heart of New-Build Cartridges

When Christian Pepper came up with the idea of the GOLD LINE Challenge, the president of LD Products Channel Partner Division wasn’t looking for a gimmick to move new-build cartridges. He was
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Fujifilm Garners Appeal Victory in Xerox Merger Saga

New York — A state appellate court here has overturned preliminary injunctions requested by activist investors who had blocked the merger of Fuji Xerox and Xerox, possibly opening the door to
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Marco Obtains Illinois-based ETC ComputerLand

Marco, a leading technology services provider, announced today that it has purchased ETC ComputerLand, a business IT services company headquartered in Quincy, IL. ETC ComputerLand has been
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Three Copier Salespeople Walk into a …

Three salespeople garner an appointment with the same client. One of the salespeople is with the incumbent dealer of the account. The other two are on the outside looking in to gain net new
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Industry Verticals: Standing Tall Among the Competition

No question…the more clients the better. To dealers in the print solutions industry, having a diversified client base is the main objective, but let’s not overlook “industry verticals.” By that,
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Square 9 Encompass Conference Focuses on Education, Sharing Best Practices

Nashville, TN—The cavernous and expansive Gaylord Opryland Resort and Convention Center perhaps should come equipped with its own Sherpa guide to make sense of direction a lot easier for its
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Driving Greater Customer Success Motivates GreatAmerica Difference Maker Arial Harland

Whether we like it or not, business is a results-driven game. A company can have all the right people, processes and technologies necessary to set the stage for success, but in the end we’re
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DOCUmation Difference Maker Preston Woolfolk Relishes Caretaker Role

He may still be on the smiling side of 30 years of age, but one might argue that Preston Woolfolk is an old soul. The co-president of DOCUmation has logged a lot of industry miles in a relatively
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Are Soft Costs of Invoicing Hindering Your Business?

I had just gotten off the phone with a frustrated office equipment dealer who had spent the last few days scrambling to send out their monthly invoices—working frantically to print, stuff
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Challenges Exist in Working Nontraditional Products into Managed Service Contracts

If you had the opportunity to check out our October State of the Industry report on nontraditional product offerings that can offer a foray into specific vertical markets, one of the questions
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ECi Software Solutions Acquires Office Document Consulting Inc.

ECi Software Solutions, a leader in cloud-based business management solutions, today announced it has acquired Office Document Consulting Inc. (ODC), a global provider of sales automation
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