Sales and Service

NATIONAL Business Technologies Named One of the Best Places to Work 2025 by the Albany Business Review

NATIONAL Business Technologies is proud to announce that the company has been recognized by the Albany Business Review as one of the Best Places to Work for 2025. This honor is especially meaningful because it is based directly on employee feedback, reflecting the strong culture
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Toshiba Expands Industrial Label Printer Lineup

Toshiba America Business Solutions expands its award-winning industrial barcode labeling lineup with the versatile BX420 Series (BX420D and BX420T models) and the ultra-high-resolution BX430, delivering native PDF direct printing, seamless legacy upgrades, and cloud-powered
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Dealers Share the Impact of AI on their Training Initiatives

As we have discovered during the past two years, artificial intelligence (AI) has the potential to positively infiltrate our processes and workflows and provide substantial time savings in areas where personnel would be better spent engaging internal partners and external
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Katun Participates in TWAIN Converge: Business Practices and Developer Conference

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and leading supplier of OEM-equivalent imaging supplies for printers, copiers, and MFPs, recently participated in the TWAIN Converge: Business Practices & Developer Conference. Held Nov. 12–13 in
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Acquisition of Digital Office Centre Boosts Loffler Companies’ Standing in Central North Dakota

Loffler Companies, one of the nation’s largest privately held business technology and managed services providers, has acquired Digital Office Centre (DOC) with locations in Minot and Bismarck, ND. The acquisition further expands Loffler’s regional footprint and strengthens its
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Xerox Appoints Chuck Butler as Chief Financial Officer

Xerox Holdings Corporation (NASDAQ: XRX) today announced the appointment of Chuck Butler as chief financial officer, effective Dec. 3. As part of the company’s evolving leadership structure and following a mutual decision, Mirlanda Gecaj will be departing Xerox to pursue new
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Classroom Settings: Dealers Chart their Most Effective Instruction Methods

As we’ve seen not only in our industry but in general, individuals respond differently to educational styles. Some people love the hands-on, interactive experience that comes with in-person tutorials. Others find self-guided methods allow them to choose a time when there are no
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Katun Names Chenyi Chiu as CEO to Drive Continued Growth and Transformation

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and a leading supplier of OEM-equivalent imaging supplies for printers, copiers and MFPs, is proud to announce that Chenyi Chiu has been appointed CEO of Katun effective immediately. Since joining Katun
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Brian Wyatt Assumes CEO Reins at Marco

When your company is the largest office technology dealership in the country, the process of selecting a new individual to guide the firm can be a deliberate one. And for a $500 million performer like Marco of St. Cloud, Minnesota, it’s not a matter of placing an ad in Indeed or
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DOCUmation Acquires Connex Systems, Expanding Managed Print and Equipment Portfolio in North Texas

DOCUmation, Texas’ largest privately held technology solutions provider, announced today its acquisition of Connex Systems (Connex), a Carrollton-based managed print provider serving businesses across North Texas. Founded in 1998, Connex has built a strong reputation for
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Kyocera Strengthens Leadership in Inkjet at PRINTING United 2025

Kyocera Document Solutions America Inc., one of the world’s leading document solutions companies, concluded a successful week at PRINTING United 2025, demonstrating how Kyocera continues to make production inkjet accessible, flexible, and profitable for print providers of all
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MPSA Honors 2025 Leadership Awards Winners

The Managed Print Services Association (MPSA), a not-for-profit, volunteer-led association to help further managed print, is pleased to announce the winners of its 2025 MPSA Leadership Awards. Winners and honorable mentions were recognized in nine categories at this year’s awards
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Sharp Reveals What’s Next at Annual Dealer Meeting

I’ve lost track of how many Sharp dealer meetings I’ve attended since the early 1990s, when the company first started scheduling them. What I haven’t lost track of is the consistent quality of those meetings over the years, and this year’s event was no exception. Held in Orlando
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Process Improvement: Dealers Honing Skills to Ferret Out Net-New Business

The ability to consistently reel in net-new business is the modern-day practice of panning for gold. Think about it. You’re picking out a region, digging through layers and sifting away until you find a gem that will yield untold riches. But the road to Sutter’s Mill is pocked
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Toshiba Accelerates Cloud Innovation with Youmebee Acquisition

Toshiba America Business Solutions strengthened its cloud portfolio by acquiring Youmebee, Ltd., the makers of directprint.io and a leading provider of cloud-native print management solutions. The move reinforces Toshiba’s commitment to delivering open, flexible and secure print
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