Sales and Service

Distribution Management (DM), a leading technology and wholesale distribution provider of imaging products, services, and solutions, has announced that Greg Welchans has been named chief corporate development officer (CCDO), effective Oct. 1. In this newly focused role, Welchans Read More

DocuWare, a leading provider of document management and workflow automation solutions, announces the launch of new DocuWare, a next-generation platform that transforms how businesses manage and use their documents. First previewed at the 2026 DocuWorld Partner Conferences, new Read More

The production print business carries with it some of the same trappings as managed IT. It’s not simplistic technology; it requires a great deal of knowledge and experience to be proficient as a dealer. The technical service component can make or break a relationship; extended Read More

Atlantic, a leading technology and managed services provider, announced the launch of Activated Intelligence, a new division designed to help clients translate technology and data investments into actionable intelligence that drives greater efficiency, growth, and sustained Read More

In one of the biggest deals of 2026, DEX Imaging has acquired Image 2000 of Valencia, California, an approximately $30 million dealership and a longtime Elite Dealer. The acquisition marks DEX’s first foray into the states of California and Nevada. Led by CEO Joe Read More

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced the AccurioLabel 231, a new digital label press for organizations across the label ecosystem. Designed to increase production flexibility and automation while improving color consistency, the press Read More

One of the most poignant moments of last week’s BTA IGNITE Kansas City, which marked the 100th anniversary of the venerable association’s creation, was the parade of dealer members who were introduced during the dinner held at Union Station. In all, 12 members with 50-plus years Read More

The beauty of production print is its veritable smorgasbord of offerings. It can serve the high-output needs of end-user offices, or provide spectacular, super-sized imagery for marketing and artistic endeavors (among others). It can be down-and-dirty applications in print shops Read More

Pacific Office Automation (POA), the largest office equipment reseller and managed services provider in the nation, today announced the acquisition of On Demand Inc., a Houston, Texas-based office technology dealer. The transaction closed on Aug. 31. The acquisition extends POA’s Read More

Xerox Holdings Corporation announced a strategic partnership with Flint Group Digital Xeikon to broaden its production print portfolio, strengthen its position in high-growth segments, and create new opportunities in digital packaging, labels and commercial print applications. As Read More

Epson is expanding its lineup of print cut solutions with the introduction of the SureColor S7170 Print Cut Edition. Designed to give sign shops the tools to expand capabilities and increase productivity, the new solution features the reliable SureColor S7170 64-inch roll-to-roll Read More

Kyocera Document Solutions America, Inc. announces the launch of the ECOSYS MZ3201ix to help organizations work smarter every day. Built for growing businesses, this new device delivers enterprise-class A3 copy, print, scan, and optional fax functionalities in a compact Read More

A trio of deals gave the M&A machine some added fuel as the summer winds down. UBEO Business Services bolstered its Texas stronghold while Ford Office Technologies made its second deal in 2026, this time as the winning bidder for a former Elite Dealer through bankruptcy Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) today announced the appointment of Steven Powers as president, U.S. direct sales and service, effective Aug. 17. Powers joins the company at a pivotal moment in its evolution, as Konica Minolta advances its direct Read More

In the introduction to this month’s State of the Industry report on product diversification in the print edition of ENX Magazine, we rattled off a sampling of the many questions dealer execs have when pondering a given offering. Among the many factors to weigh, one of the more Read More