Sales and Service

Even while it’s been around for years in various forms, artificial intelligence is undoubtedly the shiny, new thing in the eyes of many, a byproduct of the numerous platforms (Copilot, Claude, ChatGPT, etc.) that have emerged. Its potential is beyond exciting, both from a Read More

The office technology dealer space beat Major League Baseball to the punch with the summer’s first blockbuster acquisition. Loffler Companies, one of the top 20 revenue earners at $136 million, as rated by ENX Magazine, came to terms on a deal to acquire Fisher’s Read More

Two things are clearly obvious when it comes to the use of artificial intelligence (AI) by businesses. One, few areas within an operation wouldn’t benefit from some flavor of AI application. Two, there are a few areas within an operation where a company absolutely will not allow Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced the AccurioPress C5080 Series, a new line of entry-level production presses designed to deliver automated production capabilities, consistent output, and simplified operation for commercial printers, Read More

We’re living in interesting times, when long-term projections are increasingly more difficult to forecast with any confidence. Economic variables are far too volatile. Technical assessments…good luck there. If you’re addressing the state of AI based on data from three months ago, Read More

Loffler Companies, one of the Midwest’s most trusted technology services providers, today announced a series of executive leadership appointments that reflect both the maturity of a business built over nearly four decades and the confidence of an organization ready for what Read More

GreatAmerica Holdings Inc., the parent company of GreatAmerica Financial Services Corporation, this week announced the completion of its acquisition of Heritage Bank and the launch of GreatAmerica Bank National Association. With final regulatory approval secured, this milestone Read More

Avision Labs has expanded its scanner portfolio with two Xerox‑branded devices that meet the Federal Agencies Digital Guidelines Initiative (FADGI) standards for image quality. The Xerox D70n and Xerox W130 scanners—each independently tested and verified by Keypoi Read More

When it comes to enjoying success in the MFP realm, dealers have the potential to be their own worst enemy. The highest-performing resellers rely on different value propositions beyond speeds and feeds, and price is certainly not one of them. With the bevy of non-channel Read More

Pacific Office Automation (POA) marked a historic milestone on Friday, June 5, as employees across the company’s nationwide footprint celebrated 50 years in business. While POA’s official anniversary falls on June 7, the organization chose to recognize the occasion Read More

When considering your MFP sales strategy, it’s advisable to play the long game in judging a sale’s total value. Certainly, every account rep wants that big initial sale, even better when accompanied by a spiff. And while we wouldn’t characterize the humble A4 as a red-haired Read More

Toshiba America Business Solutions is tackling the comprehensive and rugged labeling needs for warehouse, distribution center, horticulture and manufacturing professionals with the introduction of its new high-performance industrial printer. Engineered for demanding, fast-moving Read More

Epson America ranks high among industry manufacturers in cultivating vertical-specific solutions that fill niche applications. The latest addition to Epson’s multifunction teller device portfolio for financial institutions, the magnetic stripe reader (MSR), takes another step in Read More

Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, today announced that Formax has joined the Sharp Partner Program. This strategic alliance is designed to help print providers enhance workflows and unlock new revenue Read More

Avision Labs is excited to introduce two new devices as part of its product portfolio: the Xerox Duplex Portable 2.0 Scanner and the FD80n Scanner. Powered by the full version of the VisioneerIntelligent Software Platform, the scanners offer versatility and an automatic document Read More