Wes McArtor

When Is a Repeat Visit a Call Back?

At some point in the past we have all taken our vehicles in for a repair; if when you did this the shop only fixed it correctly 45 percent of the time would you consider that quality service? If you hired a contractor to build a home and only 45 percent of the construction was
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BEI Services and ENX Magazine to Acknowledge Service Excellence in 2015

The office technology industry thrives on service and whenever one asks a dealer why customers choose them as opposed to a competitor, more often than not, service ends up as one of the primary reasons. One of the companies at the forefront of assisting dealerships enhance its
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12 More 2014 Document Imaging Industry Highlights

The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014. “I am pleased to note that 2014 was a very favorable year for Toshiba.  Coupled with
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