Usherwood Office Technology

Charles Usherwood, Founder of Usherwood Office Technology, Remembered for Kindness

Charles Usherwood, whose small mom-and-pop technology shop in Oswego, New York, grew into a $40-plus million dealership headquartered in Syracuse, passed away June 18 at the age of 90, the company reported in a blog. Mr. Usherwood founded Usherwood Office Technology in 1976 and
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Usherwood Opens Massachusetts Office to Expand Presence on the South Shore, Cape and the Islands

Syracuse, NY (Feb. 6, 2024) — Usherwood Office Technology, a family-owned office technology and IT services company, recently celebrated the opening of a new location in Plymouth, MA. The new office will provide a stronger presence in Massachusetts, further solidifying Usherwood
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CNY Business Journal Names Usherwood Office Technology #1 Best Place To Work in 2023

Syracuse, NY (Sept. 13, 2023) — Usherwood Office Technology, a Syracuse-based company that specializes in managed IT, print and communications was recently named CNY Business Journal’s #1 Best Place To Work in the 51-100 employees category, based on results from employee
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Expanding Horizons: Will Dealers Seek Fertile Vertical Grounds to Expand?

It can often take years for an office technology dealer to develop a top-notch competency in a given business vertical. Not only is it imperative to hire a subject-matter expert to quarterback the initiative, it can take years of garnering customer satisfaction to accrue a
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Pain Points: Dealers Prove Adept at Addressing Vertical-Specific Needs of Clients

While the pandemic may be an unpleasant memory, the damage left in its wake continues to provide an opportunity for office technology dealers that serve particular business verticals. Many of the challenges clients faced prior to March 2020 have morphed and taken abrupt left
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Usherwood Office Technology Acquires Reprographics of New England

Usherwood Office Technology (Usherwood) is excited to announce the acquisition of Reprographics of New England (Repro), a privately owned office technology provider based in Winooski, Vermont. Since 1992, Reprographics of New England has been firmly rooted in the community as the
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Dealers Share Keys to Scaling Managed IT Offering in a Hybrid World

We all have our own interpretation of what the future of the office environment holds in a post-pandemic setting. While geography will continue to dictate the “normal” resumption of business, with the South and Midwest largely unchanged and the Northeast, West and major
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Go Big(ger)? Dealers Ponder Additions to Managed IT Offerings

One of the most compelling aspects in regards to managed IT is its lack of a true definition when it comes to the various components that fall under its umbrella. The service continues to evolve and grow over time, and dealers who are serious about scaling their offering to
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Managed IT Purveyors Talk Workflow, Software and the Laborious Journey to the Cloud

It is not enough for dealers to simply be providers of managed IT, software and workflow solutions to their client base. They need to be coaches, teachers, confidants and soothsayers. Yes, there is a psychology to workflow solutions and a dealer’s role in shining the light on the
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Two-Minute Drill: New Usherwood President Ken Stinson Tasked with Continuing Growth Initiatives

In early January, Usherwood Office Technology announced that Ken Stinson had been promoted to company president. He’d spent more than six years with Usherwood as vice president of sales, during which time the dealership had witnessed a 49% increase in revenues. Prior to joining
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That’s a Wrap: 2021 Elite Dealers Reflect on Various Challenges as They Look Ahead

The year 2021 will be remembered for a myriad of reasons that run the gamut of reactions, part positive and negative, inspirational and disappointing, encouraging and frustrating. It was the best and worst on parade, but through it all, we endured and look ahead to 2022 in
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Pandemic Forces Elite Dealers to Find Creative Ways to Deliver Value

Having a business plan is one thing. Having a BDR program in place is another. But prior to last March, not one office technology dealer boasted a pandemic playbook. It seems life has that way of giving you the test first and teaching the lesson after the fact. And one thing we
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