Advanced Imaging Solutions

Hot Takes: Office Dealers Weigh in on Top Current Growth Segments

By all accounts, 2024 has gotten off to a solid, if unspectacular, start. As we’ve noted in other stories, both in the magazine and newsletter articles, dealers are experiencing “first world” problems, such as the need to add staff and more physical space. It seems dealers are
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Evading Roadblocks: Industry’s Women Leaders Outline Obstacles to Advancing

The face of the office technology dealer sector has changed dramatically in the past 30 years. Women occupy leadership positions at a greater degree than any time in its history, which includes the days of typewriters, adding machines and other tools of the bygone office era. The
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Role Models: Top Women Dealer Execs Share Primary Influences

Everyone has a role model on some level. Whether it’s someone you know personally, such as a parent or family member, a figure from your formative years (e.g., a teacher, neighbor or clergy), or someone who shaped your earlier years as a professional (manager or co-worker), we
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All Aboard: Executive Connection Summit Tugs Office Industry Forward

It was Mikhail Gorbachev, the onetime leader of the former Soviet Union, who once offered the phrase “If you are not moving forward, you are moving backward.” One can’t say old Mikhail wasn’t a man of his word, as evidenced by the crumbling of the Berlin Wall and, later, the
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Dealers Suggest Factors to Weigh When Evaluating Production Print Foray

Analysts and pundits may sometimes give the impression that they believe the path to generating significant revenue for an office dealer’s bottom line is by simply adding high-margin product and service offerings. Ah, if it only were as simple as clearing a spot in one’s showroom
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The Full Production Monty: Dealers Talk Service, Supplies and Finishing Equipment

This week’s look into the State of the Industry report on production print examines the opportunities offered by supplies and service revenue, as well as its challenges. But what can really spice up a dealer’s production catalog, and provide that extra boost to profits, is the
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Selling Production Print Gear: Dealers Discuss the Sales Cycle, Manufacturer Support

While the length of any sales process is difficult to pin down, many of our dealers participating in this month’s State of the Industry report on production print agree that given a number of variables inherent in vetting a solution, it tends to take somewhat longer than an MFP
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Production Print Equipment: Dealers Share Insights into Market Opportunities

Give Paul Archer bonus points for self-awareness. The president of Automated Business Products (ABP) in Centennial, Colorado, is acutely aware of the magnitude of (and boundless opportunities for) growth within the production print space. And he’s spreading the gospel to anyone
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In a Challenging Climate, Dealers Hash Out the Merits of Vertical Selling

Admit it, you’re exhausted. This week’s presidential election has left our nation physically and emotionally spent. How many hours can one person spend staring at the Electoral College map? Suddenly, everyone is an expert on the voting proclivities of Wayne County, Michigan.
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Now What? How IT Dealers Can Get the Jump on Business, Post-COVID-19

At some point in the not-too-distant future (which we can only hope is more near-term than the opposite), businesses will resume operating at some level of normal. While the definition of “normal” may undergo a metamorphosis during the ensuing months, purveyors of managed IT
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No Day at the Beach: The Art of Delivering IT During a Pandemic

Anyone who has visited the beach with a young family in tow knows the experience can be taxing. It’s not a gas-and-go proposition; the level of preparation involved in delivering more than one child to the shore for a day of fun can be time-consuming.  Sunscreen is only the
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IT Sales in a Pandemic: Ensuring Message Speaks to Client Needs

When business-as-usual takes a sharp veer for the unusual, tact and diplomacy become two of the most critical assets in a salesperson’s toolkit. Talking less and listening more, an approach espoused by sales consultants since the dawn of selling takes on greater significance in
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One Final Look Back: How Events of 2019 Shaped the Dealer Universe Going Forward

Hard to believe, but we’ve almost clicked off the first full month of 2020. For those of us who still write paper checks, it’s time to stop scribbling out 2019 and get with the New Year. Ah, but were it not for the lessons delivered by 2019, we would be ill-equipped to deal with
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Training the Key to Getting the Most Value from Workflow Solutions

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware solutions provider to be in sync. Brad Yocum, market manager for Function4,
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Communications Challenges Exist for Sales Reps in Offering Workflow Solutions

As you prep the steaks and marinate the chicken for the grill this weekend, we offer you a breezy look at some of the challenges sales reps experience in peddling workflow solutions, as part of our July state of the industry focus. Let’s be honest, an account executive (by
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