Features

Brian Wyatt Assumes CEO Reins at Marco

When your company is the largest office technology dealership in the country, the process of selecting a new individual to guide the firm can be a deliberate one. And for a $500 million performer
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DOCUmation Acquires Connex Systems, Expanding Managed Print and Equipment Portfolio in North Texas

DOCUmation, Texas’ largest privately held technology solutions provider, announced today its acquisition of Connex Systems (Connex), a Carrollton-based managed print provider serving businesses
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Leaving the House? Dealers Discuss Merits of Internal and Third-Party Training

We kick off November’s State of the Industry report on coaching and training with a simple theme. We asked our esteemed dealer panel if the preference for both sales and technical training is to
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Toshiba Difference Maker Juliet Siro Believes the Best Leader is a Team Player

There’s no denying the success that Juliet Siro has attained. A graduate of both Farleigh Dickinson University’s Silberman College of Business in addition to Centenary University, she also holds
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Sacking the Competition: Aligning Sales, Marketing Key to Nabbing Net-New Accounts

When it comes to dealer success (or failure) from a sales and marketing perspective, sometimes the sales force is given too much credit for the ability to close on deals, and marketing’s
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Aligned Values Set DOCUmation Difference Maker Hayden Free on Professional Path

For better or for worse, a company’s corporate culture is often created and shaped by the attitudes, mores and actions of leadership that are observed by their charges, a.k.a. the team members.
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Kyocera Strengthens Leadership in Inkjet at PRINTING United 2025

Kyocera Document Solutions America Inc., one of the world’s leading document solutions companies, concluded a successful week at PRINTING United 2025, demonstrating how Kyocera continues to make
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MPSA Honors 2025 Leadership Awards Winners

The Managed Print Services Association (MPSA), a not-for-profit, volunteer-led association to help further managed print, is pleased to announce the winners of its 2025 MPSA Leadership Awards.
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Sharp Reveals What’s Next at Annual Dealer Meeting

I’ve lost track of how many Sharp dealer meetings I’ve attended since the early 1990s, when the company first started scheduling them. What I haven’t lost track of is the consistent quality of
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Process Improvement: Dealers Honing Skills to Ferret Out Net-New Business

The ability to consistently reel in net-new business is the modern-day practice of panning for gold. Think about it. You’re picking out a region, digging through layers and sifting away until you
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PDOS Difference Maker Van Seretis Feels Cold-Calling Paves Way to Success

The team members at Premium Digital Office Solutions (PDOS) in Fairfield, New Jersey, may want to add a holiday to their calendar and call it PB Thanksgiving. Had “PB,” an unnamed purveyor of
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Gordon Flesch Charitable Foundation Gives Over $175,000 to Support Midwest Nonprofits in 2025

The Gordon Flesch Charitable Foundation is proud to announce its latest round of community giving, awarding more than $175,000 in grants to 39 nonprofit organizations across the Midwest. These
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