November 6, 2025

Netrix Acquires U.S. Managed IT Services from Ricoh USA

Chicago (Nov. 4, 2025) – Netrix Global, a leading provider of cybersecurity and digital transformation services, today announced the acquisition of the U.S.-based IT Services business (“ITS” or the “Business”) of Ricoh USA, Inc., a subsidiary of Ricoh Company, Ltd. The
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Brian Wyatt Assumes CEO Reins at Marco

When your company is the largest office technology dealership in the country, the process of selecting a new individual to guide the firm can be a deliberate one. And for a $500 million performer like Marco of St. Cloud, Minnesota, it’s not a matter of placing an ad in Indeed or
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DOCUmation Acquires Connex Systems, Expanding Managed Print and Equipment Portfolio in North Texas

DOCUmation, Texas’ largest privately held technology solutions provider, announced today its acquisition of Connex Systems (Connex), a Carrollton-based managed print provider serving businesses across North Texas. Founded in 1998, Connex has built a strong reputation for
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Leaving the House? Dealers Discuss Merits of Internal and Third-Party Training

We kick off November’s State of the Industry report on coaching and training with a simple theme. We asked our esteemed dealer panel if the preference for both sales and technical training is to use internal instructors or turn to manufacturers and a broad selection of
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Toshiba Difference Maker Juliet Siro Believes the Best Leader is a Team Player

There’s no denying the success that Juliet Siro has attained. A graduate of both Farleigh Dickinson University’s Silberman College of Business in addition to Centenary University, she also holds an MBA in executive global business management. And in 14 years with Toshiba, she’s
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Epson is Leading the Future with Arm-Ready Scanning for Seamless AI Performance and Maximum Compatibility

Los Alamitos, CA (Nov. 6, 2025) – Epson America, the best-selling scanner brand in the United States,1 today announced the availability of Arm-compatible drivers for Windows across its current and select legacy scanner models. As the only scanner brand offering native Arm drivers
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Katun Launches Katalyst Rewards Program to Recognize Authorized Arivia Multifunction Printer Dealers in the U.S.

Minneapolis (Nov. 6, 2025) — Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and leading supplier of OEM-equivalent imaging supplies for printers, copiers, and MFPs, is proud to announce the launch of the Katalyst Rewards Program. Katalyst Rewards is a
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ECI Software Solutions Launches Built-in Ecommerce AI Agent to Transform How Businesses Operate and Compete Online

Fort Worth, TX (Nov. 6, 2025) — ECI Software Solutions, a leader in AI-powered cloud-based business management software and services, today announced the launch of its ecommerce AI Agent, a built-in AI tool within the company’s ecommerce platform, EvolutionX, which also powers
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ECI Software Solutions Certifies Image Star’s Capsul Printer Line with Printanista

Fort Worth, TX (Nov. 6, 2025) — ECI Software Solutions, a global provider of AI-powered end-to-end business management software and services, today announced Printinista certification of the Capsul printer line from Image Star, its premier device management solution for the
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Epson’s Versatile SureColor S7170 Solvent Printer Now Available

Los Alamitos, CA (Nov. 5, 2025) – Epson today announced the SureColor S7170 solvent printer is now available through Epson Authorized Professional Imaging Resellers. The 64-inch versatile solution offers the latest generation printhead for faster print speeds1 and delivers
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Konica Minolta Advances Leadership Position in Quocirca’s 2025 Assessment of the MPS Market

Ramsey, NJ (Nov. 5, 2026) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) today announced not only has it retained its leadership status in Quocirca’s annual review of the managed print services (MPS) market for the fifth consecutive year, the company also
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Keypoint Intelligence to Deliver Keynote Address and Share Insights on Expert Panel at TWAIN Converge 2025

Fairfield, NJ (Nov. 5, 2025) — Keypoint Intelligence, in partnership with The TWAIN Working Group, will play a central role at TWAIN Converge: Business Practices & Developer Conference, Nov. 12-13 at the Safety Harbor Resort & Spa in Safety Harbor, Florida, a two-day
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AgentDealer Announces New Leasing Integration With PEAC Solutions

Winter Garden, FL (Nov. 4, 2025) — AgentDealer is proud to announce a new leasing integration with PEAC Solutions. PEAC Solutions is one of the largest global independent financing solutions providers, with operations throughout Europe, the United Kingdom, and the United States.
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AI Reality Check: Expectations of Enterprise-Wide Transformation Encounter People-Process-Technology Hurdles, CompTIA Research Finds

Downers Grove, IL (Nov. 4, 2025) – Expectations that artificial intelligence (AI) will dramatically alter the way businesses operate are being tempered by challenges in implementing the transformative technology, according to new research from CompTIA, the leading global provider
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