Sales and Service

For many years, the conversation regarding how to enter the field of managed IT discipline centered on three options: buy, build or partner. How does that equation apply to personnel? Is there an ideal scenario? Hiring experienced managed IT professionals is, as everyone knows, a Read More

In a move that underscores its sharpened focus on the global printer market, Ninestar announced on March 17 that it will officially rebrand as Pantum Technology Co., Ltd., adopting the name of its sole remaining printer brand. The change, disclosed through regulatory filings and Read More

In an ideal world, any prospective client that has a need for your products and services would be considered a welcome addition to your portfolio. Sadly, it’s not the case. Some of them may be just motivated by bottom-line costs and ultimately fall under the heading of Read More

Kyocera Document Solutions America, Inc. proudly introduces the Nova Series, a new line of A3 multifunction printers (MFPs) designed to empower dealers and deliver exceptional value to end customers in high-volume print and scan environments. Engineered to maximize productivity, Read More

Set it and forget it? When it comes to being a managed IT provider, that’s a charming thought. But as we all know, being successful and keeping up to date with the offering is a never-ending commitment to investments in time and resources. Providers are well aware of this fact Read More

Xerox has further unified its print go-to-market structure, bringing the Xerox and Lexmark sales forces together around an increasingly integrated portfolio of printers, MFPs, software and services. Through this integration, legacy Xerox clients and partners worldwide now have Read More

Individuals who have experience in sales growth and development have long been valued commodities in our industry. When their background is a. extensive and b. industry related, it makes the demand for their services that much greater. But the ability to pounce on an available Read More

GreatAmerica, in collaboration with CEO Juice, is pleased to announce the deployment of new enhancements to our existing integration for office equipment dealers using e-automate. These updates further automate contract setup, reduce manual work, and deliver real-time insights Read More

Doceo today announced the launch of its Business Services Division, a significant expansion of the company’s outsourced printing operations into a full-service business solutions offering. The new division brings four distinct practice areas to market, reinforcing Doceo’s Read More

Xerox today announced a redesigned global print go-to-market structure that unifies sales engagement, sharpens regional focus, and positions the company to reclaim market share and drive growth across key solution areas. This evolution reinforces the company’s commitment to Read More

Each year, it seems more and more companies use the Executive Connection Summit (ECS) as a platform to reveal exciting news, and this year was no exception. In fact, two of the three transactions in this week’s M&A roundup came courtesy of ECS. ConnectWise beefed up its Read More

Katun Corporation (Katun), a global leader in OEM-equivalent imaging supplies and provider of Arivia multifunction printers (MFPs), announced a new strategic partnership with PEAC Solutions to deliver industry-leading financing options to authorized Arivia dealerships across the Read More

Applied Innovation (“Applied”), a Michigan-based, family-owned provider of office technology and managed services, announced the acquisition of American Office Solutions (“AOS”), a trusted managed print services provider serving organizations throughout Michigan. Founded in 1969, Read More

The best way to turn revenue into recurring revenue and long-term engagements is to make sure that clients are getting the full value from enterprise content management (ECM). These current and prospective accounts are fully engaged in their own day-to-day business matters. They Read More

RJ Young recently announced a new partnership agreement with Xerox, established through an extension of its existing Lexmark partnership, further strengthening RJ Young’s copier and multifunction printer (MFP) portfolio and supporting its long-term service strategy. Xerox is one Read More