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The 2018 campaign has largely been a rousing success for the office technology dealer universe, aided to some degree by a healthy economy (the December stock market swoon notwithstanding). Beneficial though it may be, dealer growth is always tempered by the need to have an Read More

The long-awaited new rules for lease accounting approved by the Financial Accounting Standards Board (FASB) go into effect for financial periods starting after Dec. 15, 2018 for public companies, after Dec. 15, 2019 for private companies, and with a modified application for any Read More

Financing is a great option for businesses that need to acquire state-of-the-art office technology equipment, but also need to maintain cash flow and avoid tying up capital in long-term non-liquid purchases. Imaging providers that offer financing services to their customers need Read More

Your MSP sales team will have many opportunities, but some opportunities come at a cost. If the cost outweighs potential outcome, said opportunity may not be worth your effort. There are many considerations like this to make as you calibrate outbound marketing, sales and Read More

As we reach the home stretch of 2018’s final hurrah, it’s not too surprising to learn that one of the biggest stumbling blocks confronting our list of Elite Dealers is the need to identify, hire and maintain quality employees. As we’ve seen time and again, many dealers can boast Read More

There was no master plan for Advanced Imaging Solutions (AIS) of Minnetonka, MN, to become the first business worldwide to sell the Konica Minolta AccurioWide 160 wide-format printer. In fact, AIS didn’t realize until after Allegra Marketing · Print · Mail – St. Paul had signed Read More

ECi Software Solutions, a leader in cloud-based business management solutions, today announced that it has acquired Print Audit, one of the most comprehensive providers of device and print management solutions worldwide. Print Audit’s product suite includes tools for managed Read More

Observe those successful in sales, and you’ll soon notice they’re good at the art of conversation. If you think this sounds easy, think twice. Having engaging sales conversations takes a tremendous amount of skill, practice and patience. With so many leaning heavily Read More

For the better part of 30 years, Aldo Spensieri has been a solutions aficionado. The vice president, MPS Solutions for Clover Imaging Group (CIG), loves being able to bring innovative solutions to the industry. His resume includes a number of impressive accomplishments, including Read More

As part of our annual Elite Dealers issue, ENX Magazine queries respondents regarding the toughest challenges facing their operations. We squirreled away these answers from our 132 honorees to roll out to readers throughout the month of December. So, take a break from your Read More

There is a chance to deliver exceptional customer service through every single customer interaction. As an office equipment dealer, you do this each time you supply your customers with high quality office technology equipment and top-notch maintenance services. But if you dig a Read More

Your MSP marketing campaign produces a return on investment (ROI) when properly managed. You don’t want to reinvent the wheel. The greatest marketing losses are most likely to occur during experimentation. Granted, data-informed forays into possible positive outcomes are Read More

We’re going to bid November adieu by wrapping up our look at 21st-century sales strategies with a mixed-bag look at the wildcard variables that have enabled dealers to gain a leg up on the competition in their respective markets. In some cases, adding a unique product can prove Read More

Ted LeBlanc has more than earned the right to claim exalted status, having logged an illustrious career in the office technology world that spans four decades and includes stints with some of the most recognized names in the industry, including Panasonic, Sharp, Konica Minolta Read More

Though our country is relatively young, it is steeped in tradition. Take Thanksgiving Day. We will sit down with relatives we sometimes see only a couple of times per year (and often for good reason) and enjoy a turkey meal with all the trimmings before falling asleep by halftime Read More