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If you are like me, you are trying to figure out what happened to summer. It seems like yesterday we were lighting off fireworks and eating your brother in law’s terrible BBQ. Now you are trying to figure out if the Bears and Packers will score more than 48 points combined. Read More

For a man who has quite the storied past in the office technology industry, Chip Miceli remains extremely busy contemplating the future. The president of Des Plaines, IL-based Des Plaines Office Equipment (DPOE) isn’t one to rest on his laurels; in fact, he’s determined to make Read More

The Gordon Flesch Company has named Patrick Flesch as president and Mark Flesch as chief operating officer (COO). Having served as sales managers and vice presidents of sales for the Gordon Flesch Company, this promotion will help ensure a third generation of the Flesch family Read More

Your IT marketing need not play the trial-and-error game. Working with SEO agencies which specialize in MSPs can be a key part of rounding out your outreach strategy. If you don’t design forward strategy from existing data, you’re going to spin your wheels. Find ways Read More

As an office equipment dealer, you have to do more than simply resell manufacturer hardware. Ultimately, your entire business relies on producing value that creates lifelong customers. That means integrating solutions and leveraging key expertise toward meeting customer needs. Read More

Michael George is not one to bask in adulation. The CEO of managed IT services platform provider Continuum may have guided his company’s foray into the office technology sector, but he credits the firm’s executive and leadership teams—as well as its 1,400 global employees—with Read More

There are two things most dealers can agree upon. One, social media engagement is an effective tool for communicating with customers and prospects, whether it’s to promote a product or service, or to keep people abreast of what your company is doing. Two, crafting a message that Read More

The role and life of the account representative, one might argue, has been simplified in the past 20 years. No longer is in incumbent upon a sales rep to do all of the heavy lifting in enticing existing clients and prospects to avail themselves of your dealership’s product and Read More

I had the opportunity to attend two great events in October. The first was the Seat Based Billing Roadshow held Oct. 17 in Asheville, NC. The second event was the BTA Fall Colors meeting, also held in Asheville, NC on Oct. 18-19. One idea discussed at both meetings was the need Read More

There’s a world of knowledge to be found in the office technology industry, and it doesn’t necessarily involve dusting off dog-eared publications from years past to unearth the wisdom. Throughout his career, Greg Chavers has found listening to be the best tack toward Read More

UBEO Business Services (UBEO), a premier provider of printer, copier and related office equipment sales and services companies, announced its merger with Ray Morgan Company (Ray Morgan), the largest independent Canon dealer in the Western United States and one of the fastest Read More

Are you hiring the right people to help your organization succeed? As we come to the end of the year, it’s evident that so much has changed and continues to change in the recruiting industry. Why, then, do employers insist on outdated recruiting methods? Forbes magazine says that Read More

The office technology industry is extremely competitive. Finding ways to maintain momentum in the sales process and shorten your sales cycle can mean the difference between getting a contract signed and losing business to a competitor. Though getting your customer to sign on the Read More

David Concors will be the first to admit that some of his Supplies Network teammates may find his approach to business “relentless and annoying.” But the price of fulfilling a determined, specific business strategy and its goals can be high for those who release their feet from Read More

If you blinked, you might have missed the Boston Red Sox dismantling of the Los Angeles Dodgers in five games to take the 2018 World Series. It was the fourth Major League Baseball title for the Sox this century, having banished the Curse of the Bambino in 2004, followed by title Read More