Mid Ohio Strategic Technologies

Elite Dealer Challenges: Keeping the End-User’s Needs in Mind

In this week’s installment of the challenges facing our panel of Elite Dealers, we kick off with insight into serving the evolving needs of clients. Clearly, the pandemic has caused all dealers to mobilize and assess their own processes and structure. But by the same token,
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Pandemic Forces Elite Dealers to Find Creative Ways to Deliver Value

Having a business plan is one thing. Having a BDR program in place is another. But prior to last March, not one office technology dealer boasted a pandemic playbook. It seems life has that way of giving you the test first and teaching the lesson after the fact. And one thing we
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Growing Pains: Elite Dealers Seek to Implement Internal Processes to Reconcile Growth

The 2018 campaign has largely been a rousing success for the office technology dealer universe, aided to some degree by a healthy economy (the December stock market swoon notwithstanding). Beneficial though it may be, dealer growth is always tempered by the need to have an
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