MPS

Close Only Counts in Horseshoes and Hand Grenades

A near-perfect supplies management program ensures you’ll consistently hit your mark in providing your customers with timely supplies replenishment. It took me a while to find my stride in my educational aspirations. In high school, I was always working hard to make the honor
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Taking the Print Out of Managed (Print) Services

As the name suggests Managed Print Services (MPS) is a managed service and, for the most part, many from our industry would expect MPS to be pertinent when the sales engagement, transaction or service provision is directly attached to the physical devices or the printed output
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Building a Better MPS Mouse Trap

A small group of MPS industry participants recently got together for a “brussels sprout cook-off.” One member of the group offered her home as the venue because she had the best kitchen, and while she claimed she does not cook, I question why she has the gas Wolf stainless stove,
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The Polarizing World of MPS

It’s not about clipping the ticket on the hardware or the service. I feel empowered when my clients tell me they want to print less. As an independent industry consultant and advisor to end clients, I sit in a unique position. I don’t make an income from devices or
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MPS 1.0: The Baby Steps

MPS is still relevant today as many providers, but specifically many sales people within these varying providers, are still at different levels of capability or saying it a different way at different maturity levels. There must be an appreciation that within every provider
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Between the Lines: Best MPS Brands According to Photizo

I received an interesting e-mail last week from Ken Stewart of Photizo Group about the best MPS brands in 2015, based on feedback from more than 600 MPS decision makers who are either engaged with or actively evaluating an MPS contract in the U.S. and Canada. According to
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Managed Documents: The Next Big Thing?

(Editor’s note: This column from Art Post originally appeared in The Week in Imaging on March 2, 2012. Was he right about managed documents?) We’ve all read the hype about managed print services. Some of us have embraced it and some of us have tried it and stated it’s
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7 Tips to Help Win Net New Competitive Copier and MPS Deals

  (Editor’s note: While Art is away this week enjoying his President’s Club trip, and not blogging, here’s an oldie but goodie from a couple of years ago that’s still relevant today.)   “My pipeline is always 100,000K+ and I’m required to do 12-15 appointments
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Faltered States: Where Dealers and Resellers Make the Biggest Mistakes When Selling MPS

The document imaging landscape is littered with dealers who have tried to figure out how to properly do MPS  and faltered. This month in the print version of ENX I wrote about how the document imaging industry can help dealers achieve success selling MPS. However, to search out
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Between the Lines: From Service to Services

I had an informative interview with All Covered’s Vice President of Marketing Nick Pegley about Managed Services and the growth of the All Covered network last month at the Konica Minolta dealer meeting. I’m writing that article now and it will appear later this month in ENX/The
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Time to Retool Your MPS Pitch

I just took a quick random sampling of dealer websites.  Eight out of the ten sites I looked at were making a variation of the following claim, “We can reduce your output spend by 30-40 percent.” No doubt these are the same folks who are complaining that their sales reps only
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Extra Help: How the Document Imaging Industry Helps Resellers Be Successful with MPS

You’d think by now there wouldn’t be much left to say about MPS. How much more can we beat that horse? Turns out, plenty more, especially when you speak with folks in the document imaging industry who are still doing their part to help dealers and resellers get a grip on MPS and
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Between the Lines: Are You Fed Up with MPS Yet?

Everywhere I look, including here at ENX, people are still writing about and talking about MPS. And one of those people writing about MPS is me. Truth be told, there has been a fair amount of MPS bashing in the press and in conversation at industry events, in some cases
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My Top Ten MFP/Copier Industry Predictions for 2015

  Looking back 2014 was one of my best years in the business. The fourth quarter of 2014 was the best quarter I’ve ever had!  I can only hope that 2015 will be as good as 2014 if not better. Last year’s Top Ten MFP Copier Industry Predictions for 2014 had me wondering
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What’s Hot and What’s Not at Business Copier Solutions?

This week Keith Justus, President of Business Copier Solutions in Poway, CA, discusses what’s hot and what’s not in his market. What’s hot? Justus: Digital signage, IT Services, and we’re doing a lot of solutions. Square 9, we’re doing a lot of that. It’s just a bunch of
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