Editors Blog

Between the Lines: And So It Begins

This week I was in Las Vegas for the EFI Connect conference. It was a terrific conference. This was the first of the many conferences I’ll be attending this year and I’ll have more on EFI Connect next week. Next month I’ll be in Los Angeles for the Konica Minolta Dealer meeting...
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Between the Lines: You’ve Got E-mail, Lots of It, But Don’t Check It so Often

There was an intriguing column in the Sunday Review section of the New York Times about an experiment that will be published in next month’s issue of the journal Computers in Human Behavior.  Researchers are wondering if the frequency in which we check our e-mail leaves us...
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Sales & Service

Tip Offs That Your Customer is Gathering Additional Proposals

Even though we ask, “Are you entertaining any additional proposals?” there are times when buyers are liars. Over the years, I would say 90 percent of those that have told me, no we’re not entertaining any additional pricing, were true to their word. Recently, I...
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My Top New Year’s Work Resolutions for 2015

Many people every year enable some New Year’s resolutions that might include exercising more, eating healthier, quitting smoking, and saving more money.  But, how many of us really make the time to set some New Year’s Work Resolutions? The Resolutions that you set today can...
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