Editors Blog

Between the Lines: All Work and No Play Make Jack a Dull Boy

At the Konica Minolta dealer meeting in February one of the keynote speakers was Robert Herjavec, from the reality show Shark Tank. He’s also the owner of a successful security company in Canada, Herjavec Group. He also races cars. But wait, there’s more, and I’ll get to...
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Between the Lines: Conference Call—ITEX

I’ve never attended ITEX until this year. It used to be a conference my peers told me about with varying amounts of enthusiasm, some going so far as to describe it as a show gasping for its last breaths of air. I can’t tell you what it was like then, but I can tell...
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Sales & Service

7 Tips to Help Win Net New Competitive Copier and MPS Deals

  (Editor’s note: While Art is away this week enjoying his President’s Club trip, and not blogging, here’s an oldie but goodie from a couple of years ago that’s still relevant today.)   “My pipeline is always 100,000K+ and I’m required to do 12-15 appointments...
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Sharp: The Good, the Bad, and the Ugly

Back in the mid to late ‘80’s I can remember always getting my butt kicked by Sharp.  Even better, if you owned a Sharp dealership you were in play to be bought by Alco Standard (January 1997 Alco Standard split into two companies with one becoming IKON Office Solutions).  It was...
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