MAKING HEADLINES

 

Editors Blog

2017 Trends and Predictions Continued: Cloud and Mobility

It’s hard to imagine technologies that have had a greater impact in the last few years on the way businesses manage their data and workflows and perform tasks than the cloud and mobile devices. The two are joined at the hip: The cloud is the central repository accessible from any...
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New Report Outlines Risks of Print Security in the Age of IoT

High-profile incidents over the past year have helped to make security a top priority for companies big and small. In October, DNS provider DYN experienced a denial-of-service (DoS) attack that brought a number of major websites down. U.S. intelligent organizations accused Russia...
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Sales & Service

9 Tips to Keep Your Best Copier and IT Sales Producers

  I wrote this back in 2012 and thought this would be a good blog to repost. I’ve also freshened it up in I wrote this back in 2012 and thought this would be a good blog to repost. I’ve also freshened it up in order to keep up with the changing conditions of our...
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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable, and well-constructed. Just like building a house, it’s important to have a strong foundation in case any larger issues emerge. Sure, your house...
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