Managed Services

Managed Services is a Term as Clear as Mud for Marketing Purposes

The phrase managed services can be tempting to use when marketing your business because it’s been heavily used and branded in the minds of consumers for years. However, if you employ the term managed services when selling IT support, it will only confuse your prospects. The
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Protecting Clients from Lurking Threat of the Dark Web

It seems like every time you turn on the news, there’s another large-scale cyber incident reported, and it’s only discovered after the hackers have published personal information on hundreds of thousands or even millions of people at a time for sale on the Dark Web. And, for most
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When Your Deliverable Doesn’t Excite Customers, It’s Time to Innovate or Change That Deliverable

The continuing evaporation of customer excitement concerning copy and print is further driving its commoditization. Some in the “The Imaging Channel” will continue justifying a declining market in the same way other industries in decline do. They question the skill sets of their
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Service Leadership Survey Reveals Mood, Expectations of MSPs

Earlier this year, Service Leadership released the results of its The Future of Best-in-Class MSPs surveys. The company, which provides solutions to help managed service providers (MSPs) maximize profit, queried MSPs worldwide to assess their attitudes toward the market and
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Should Your MSP Business Have Proprietary Technology?

An MSP business following a proprietary model will likely end up having greater success than one that doesn’t. Don’t take this the wrong way. There’s nothing wrong with operational transparency, but that doesn’t mean you put the ingredients of your
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Atlantic, Tomorrows Office Acquires Praxis Data Systems to Expand Its Managed Services and Imaging Business in the Philadelphia and Delaware Valley Marketplace

Manhattan, NY (February 23, 2017) — Atlantic, Tomorrow’s Office, an award winning Managed Services Provider of office technology products and solutions to over 20,000 customers, is pleased to announce the expansion of its IT Services Division with the acquisition of Praxis
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BTA Managed Services Workshop Scheduled for Dec. 7-8

Kansas City, MO — Are your managed IT services sales numbers not meeting expectations? Are you looking for tools that deliver results instead of just hearing more about what you should be doing? Have you just entered the market — or are planning to — and need to make up for lost
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FlexPrint Hosts Annual Golf Tournament to Support Children Touched by a Parent’s Cancer

Phoenix, AZ (October 14, 2016) – FlexPrint, the nation’s largest privately held managed print solutions (MPS) provider, held its 11th Annual Invitational Golf Tournament at the Westin Kierland Golf Resort in Scottsdale, Arizona. This year’s golf event included
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One Marketing Lesson About Trying to Break Into the IT Services Business: Honesty Is the Best Policy

Marketing IT services is best done in a manner that is straightforward. “Honesty is the best policy” may be an old platitude, but it still rings true. When you are trying to make people think you are worth more than you actually are, you are liable to end up with an
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Expert: MSPs and Tech Providers Will See More Security Concerns from Customers

If you sell any services or products that are delivered through or connected to the internet, then be prepared to face more questions from your customer base about security in the coming year. That was the message that Michael Buratowski, senior VP of Cybersecurity Services at
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Continuum’s Accelerated Growth Causes Newly Created Chief Revenue Officer Position and Top Hire

Boston, MA, and Cranberry Township, (September 20, 2016) – Continuum, the only channel-exclusive IT management platform company, named Robert Kocis to the newly created executive position of chief revenue officer (CRO), effective October 3, 2016. Robert brings more than 20 years
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TelePacific Completes DSCI Acquisition, Creating National Powerhouse Delivering Managed Services with Five-Nines Guaranteed Performance

Los Angeles, CA (September 19, 2016) — TelePacific’s acquisition of leading managed services provider DSCI rewrites the MSP category by bringing leading-edge unified communications, managed IT, connectivity, cloud and continuity services together in a single provider,
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Konica Minolta Reshapes the Workplace of the Future™ with Unified Solutions for Changing Business Dynamics

Ramsey, NJ (September 19, 2016) – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today reshapes and revolutionizes the future workplace, integrating technology that allows workers to be more productive, efficient and collaborative. Addressing the needs of
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Continuum’s Third Annual User Conference Sells Out for Third Straight Year

Boston, MA (September 8, 2016) – Continuum, the only channel-exclusive IT management platform company, has sold out Navigate 2016, the company’s third annual user conference for the third straight year. Nearly 650 attendees, including Continuum’s MSP partners, along with
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LOGICnow Launches Automation Manager within the MAX Remote Management Dashboard—Eliminating the Need to Write Code Through Powerful Automated Scripting Capability

LOGICnow, now a part of SolarWinds MSP and a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced the launch of a new MAX Remote Management (RM) dashboard feature, Automation Manager, an integrated scripting tool that eliminates
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