Elite Dealers: $20 million to $50 million

Advanced Imaging Solutions
Minnetonka, MN
www.ais-mn.com

Year Founded: 1997
President/Owner: Michael Keating
Number of Employees: 45
Primary Vendors: Konica Minolta, Sharp, Epson, Kyocera, HP, Lexmark
Primary Solutions Offerings: YSoft, Square 9 Softworks, RSA, PaperCut, Umango
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $21 million
Fastest-Growing Business Segments: Production print (25%)
Biggest Accomplishment of the Past Year: Advanced Imaging Solutions expanded its production print geography by 20% by taking on high-volume inkjet and units that allow for fifth and sixth colors.

Why We Consider Advanced Imaging Solutions (AIS) Elite:

• Thought leaders. In an effort to showcase its expertise and provide educational resources for clients and prospects, AIS increased its frequency of blog and social media posts.
• Destination dealer. About half of AIS’ employees boast 10-plus year’s tenure. Last summer, seven team members hit the 25-year mark.
• Watchful eyes. While perhaps known for selling production print equipment, AIS’ top takedown in the past year was a large security camera agreement it reached with a global company.
• Community caring. One of the organizations the dealer supports is Feed My Starving Children, a Christian nonprofit and global provider for food-insecure people. Golf tournaments and charity events also help raise funds for various organizations.

AIS (Advanced Imaging Solutions)
North Las Vegas, NV
www.ais-now.com

Year Founded: 2002
President/Owner: Gary Harouff
Number of Employees: 85
Primary Vendors: Kyocera, Xerox, HP, Verkada, KIP, Dell
Primary Solutions Offerings: DocuWare, Mitel, RingCentral, Digium, CenturyLink, Intermedia, Hyland, Microsoft, Fiery, ECI Software, GoldFax, Argos, PaperCut, Kyocera, Xerox
Primary Leasing Partners: GreatAmerica, Wells Fargo, LEAF
Approximate Yearly Revenue: $30 million
Fastest-Growing Business Segments: MNS (184%), telecom (122%)
Biggest Accomplishment of the Past Year: AIS rolled out high-value offerings and services, including project management for larger deals, and an applications team for integration and process improvement.

Why We Consider AIS Elite:

• Print buffet. Clients can go through AIS to take advantage of the Kyocera Unlimited Printing Plan, a true all-you-can-use service program.
• Rx filled. The takedown of the year saw AIS unseat a manufacturer direct in a deal that included 500 units and full integration with Epic EHR. The transition was done in record time, a testament to its effective implementation and project management strategy.
• Managerial excellence. AIS enhances the effectiveness of its managerial teams by partnering with Building Quality Companies, a program that furnishes leaders with tools to help inspire, collaborate and lead with purpose.
• Worthy causes. In less than a year, AIS employees logged more than 400 hours of volunteer time in the service of organizations that resonate with them. As a company, the dealer supports charitable initiatives across Nevada and California, including organizations focused on cancer research, autism awareness, homelessness prevention, child advocacy and heart health.

Allied Business Solutions
Boise, ID
allied.tech

Year Founded: 2003
President/Owner: Tom Beeles
Number of Employees: 65
Primary Vendors: Kyocera, Xerox, Toshiba, Lexmark, Brother, HP, Epson, Canon, FP Mailing, Formax, Duplo
Primary Solutions Offerings: ABBYY, M-Files, Drivve, PaperCut, OpenText, Microsoft, Huntress, Crexendo, Kaseya, Keeper Security, Watchguard, ProofPoint, Ubiquiti
Primary Leasing Partners: U.S. Bank, GreatAmerica, PEAC Solutions, LEAF, Wells Fargo, First Citizens Bank, DLL
Approximate Yearly Revenue: $21 million
Fastest-Growing Business Segments: MNS (18%)
Biggest Accomplishment of the Past Year: Allied Business Solutions achieved 80% documentation of its managed IT service processes, which reduced triage time to an average of 12 minutes and fostered the successful rollout of a new security and compliance package.

Why We Consider Allied Business Solutions Elite:

• Sporting chance. One marketing strategy that helped boost community engagement for Allied Business Solutions is becoming the preferred technology partner for local sports organizations, among them Boise State football, the Boise Hawks and the Idaho Steelheads. One of its newest sponsorships is Snake River Stampede, one of the top 10 regular season professional rodeos in the nation.
• Enterprising business. Allied Business Solutions developed a number of tailored solutions for its largest clients, among them a 350-unit managed print pact for a government entity that included hardware, software and service agreements.
• Low places. Another one of the company’s marketing tactics was a Garth Brooks giveaway package that included Las Vegas concert tickets, a hotel stay and $500 spending money.
• Local support. The dealer has provided monthly meals for the needy through the Ronald McDonald House for the past 16 years. The company also funds a $5,000 annual scholarship for the CWI Foundation.

American Business Machines
Bakersfield, CA
www.abm1.com

Year Founded: 1927
President/Owner: Ryan Jones (owner/general manager)
Number of Employees: 124
Primary Vendors: Canon, Duplo, Formax, Axis, Verkada, Axis Communications
Primary Solutions Offerings: Mitel, Elevate, Milestone, Laserfiche, Canon, PaperCut
Primary Leasing Partners: Canon Financial Services
Approximate Yearly Revenue: $23.2 million
Fastest-Growing Business Segments: Unified communications (47%), screen printing/embroidery (17%)
Biggest Accomplishment of the Past Year: American Business Machines was tabbed as the national voice provider for a franchise with more than 30 locations across the country.

Why We Consider American Business Machines (ABM) Elite:

• Single solution. The aforementioned voice pact saw ABM replace a patchwork of legacy phone systems with cloud-based unified communications. The client benefitted from one platform, one help desk and a scalable blueprint for rapid new-store openings.
• Strategic move. ABM implemented HubSpot as its marketing platform with an eye toward capturing richer lead information, tracking engagement and running targeted email nurtures that convert prospects into customers.
• Web wonders. A refresh of the dealer’s website resulted in faster pages, clearer calls to action, industry-specific landing pages and a steady cadence of educational blogs and troubleshooting guides. This has increased qualified organic inquiries.
• Sport savvy. ABM is a strong backer of local sports, sponsoring teams such as Bakersfield College football and basketball, the Junior Condors and the Visalia Rawhide baseball team.

Blue Technologies
Cleveland, OH
www.btohio.com

Year Founded: 1995
President/Owner: Paul Hanna
Number of Employees: 203
Primary Vendors: Konica Minolta, Lexmark, KIP
Primary Solutions Offerings: Konica Minolta, Hyland, Square 9 Softworks, iManage, PaperCut, Tungsten Automation, Upland Software, CAPSYS, School Gate Guardian
Primary Leasing Partners: DLL, First Citizens Bank, U.S. Bank, PEAC Solutions
Approximate Yearly Revenue: $43 million
Fastest-Growing Business Segments: MNS (21%), solutions (21%)
Biggest Accomplishment of the Past Year: Blue Technologies achieved its objective to add considerable net-new business, increasing it by 25%.

Why We Consider Blue Technologies Elite:

• Solutions swing. Blue Technologies rolled out a number of solutions to benefit clients—including BlueComply, a compliance-as-a-service offering—while expanding its portfolio with unified communications courtesy of Intermedia.
• Efficiency play. LEAN training has helped Blue Technologies improve efficiency across its operations. Added investments in employee development and celebrating achievements through recognition programs such as the Call of Duty Award has bolstered the dealership internally.
• Top takedown. The expansion of an agreement with a longtime global manufacturing concern included the installation of 150-plus devices across multiple locations in a deal worth over $500,000.
• Service excellence. Blue Technologies captured service provider awards from OEM partners Konica Minolta and Lexmark. The dealer also pulled down the 2025 Northeast Ohio Smart Business Smart 50 Award. Company owners Paul and Lauren Hanna won the Values in Action Heffern-Meyer Family Legacy Award.

Coordinated Business Systems
Burnsville, MN
www.coordinated.com

Year Founded: 1983
President/Owner: James Oricchio (CEO), Kirk Studebaker (president)
Number of Employees: 112
Primary Vendors: Kyocera, Lexmark, Sharp
Primary Solutions Offerings: Square 9 Softworks, FormedAI, MyQ, PaperCut, Kyocera
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $26 million
Fastest-Growing Business Segments: MNS (12%)
Biggest Accomplishment of the Past Year: Coordinated Business Systems converted to the Pinnacle business operating system.

Why We Consider Coordinated Business Systems Elite:

• Game changer. A scalable AI payables automation platform was delivered to an SMB in a rural market. The offering provided a new revenue stream for Coordinated Business Systems, while the client enjoyed sustainable process automation.
• Medal stand. Coordinated Business Systems was named a Platinum dealer by U.S. Bank, GreatAmerica Financial Services and Kyocera, and it also earned the Better Business Bureau’s Ethics award.
• Employee spotlight. A new recognition platform, Nectar, allows employees to recognize one another for exceeding expectations and going beyond the call of duty.
• Helping hands. Coordinated Business Systems sponsors the annual PACER Center Gala. This family advocacy program addresses special needs children and their families, in addition to anti-bullying.

CTWP
Waco, TX
www.ctwp.com

Year Founded: 1979
President/Owner: David Willie
Number of Employees: 121
Primary Vendors: Kyocera, Xerox, Canon, Konica Minolta, Lexmark, Brother, FP Mailing, MBM, KIP
Primary Solutions Offerings: Microsoft, PaperCut, Tungsten Automation, Kyocera
Primary Leasing Partners: GreatAmerica, LEAF, First Citizens Bank
Approximate Yearly Revenue: $10–$20 million
Fastest-Growing Business Segments: Wide-format, hardware, school districts
Biggest Accomplishment of the Past Year: CTWP continues to flourish behind non-MFP offerings including wide-format units and postage machines.

Why We Consider CTWP Elite:

• Net-new. Extra emphasis was placed on leveraging sales leads, which was essential in increasing CTWP’s bottom-line profit.
• Service-driven. With an eye toward the future and backed by new systems and CRMs, CTWP is expanding its sales force and training its next generation of leaders.
• Continuing education. The top win for CTWP resulted in an order of 187 MFPs and printers for a large school district. Printer management software and copy management solutions were part of the deal, enabling the client to encourage behavior modification and leading to lower print and copy usage.
• Employee enticements. CTWP offers an all-inclusive Mexican vacation to reps who secure $300,000 in business for the fiscal year. All employees who reach 15 years with the company receive a Rolex watch. Twenty-year team members get an all-inclusive vacation for two.

Digital Print Solutions
Macedonia, OH
dpsamerica.com

Year Founded: 2009
President/Owner: Adam Silk
Number of Employees: 110
Primary Vendors: Canon, Ricoh, Konica Minolta, Screen, Xante, Duplo, Graphic Whizard, CET
Primary Solutions Offerings: Upland Software, FusionPro, Meadows Publishing, Fiery, Canon, PaperCut
Primary Leasing Partners: Canon Financial Services, U.S. Bank, Wells Fargo, DLL, Peac, MMP Capital
Approximate Yearly Revenue: $49.5 million
Fastest-Growing Business Segments: Envelope printing (150%), wide-format (52%)
Biggest Accomplishment of the Past Year: Digital Print Solutions transitioned to an employee stock ownership plan, giving all its team members a stake in its success.

Why We Consider Digital Print Solutions Elite:

• Think tank. The dealer created an inkjet consortium, which enables clients to compare multiple leading production inkjet brands side by side with objective guidance. The consortium bolsters commercial printers’ buying power via committed pricing support of multiple vendors.
• Home spun. Digital Print Solutions flashed its innovative muscles in manufacturing its own envelope feeding system. The DPS EnvoPro is currently geared toward Canon machines and soon will be available for Ricoh units.
• Significant wins. A pair of $4 million-plus placements at two commercial printers—the Konica Minolta AccurioJet 3000 inkjet printer (a first for the dealer) and a Screen 520HD high-definition inkjet web press—stood out among its biggest installs. The machines also provide a reference base for future placements.
• Top performers. Digital Print Solutions was named a Canon Advanced Partner Dealer from 2023–2025 and also received 2024 Top Production Dealer status and the 2023 Top Dollar Volume Award. Additionally, the company netted New Partner of the Year from Ricoh in 2023 and Dealer Growth Production Print honors from Konica Minolta.

Doceo
York, PA
www.mydoceo.com

Year Founded: 2004
President/Owner: John Lewis
Number of Employees: 103
Primary Vendors: Toshiba, Kyocera, Epson, Canon, Xerox, Pitney Bowes
Primary Solutions Offerings: Microsoft, PaperCut, Canon, Toshiba, Xerox, ConnectWise, Intulse, Access VoIP
Primary Leasing Partners: LEAF, GreatAmerica
Approximate Yearly Revenue: $25 million
Fastest-Growing Business Segments: IT services (32%), outsourced printing (25%), print technology (11%)
Biggest Accomplishment of the Past Year: Doceo ranked 12th among the Best Places to Work in Pennsylvania in 2024 and earned a spot on the Inc. 5000 list for the fifth time in six years.

Why We Consider Doceo Elite:

• Education hub. The Doceo Learning Center was launched, modeled on the “They ask, you answer” framework. The center offers blogs, how-to videos, webinars and case studies designed to educate buyers and empower customers.
• We’re back. Two of Doceo’s largest clients signed five-year contract renewals. In addition, the dealer’s team of advisors generated 314 net-new customers in 2024, the most in company history.
• Marketing mavens. Doceo Marketing Services debuted in Q4 of 2024. The new division helps clients strengthen their go-to-market efforts through digital marketing, website design and support, content creation, social media and PR services.
• Helping hands. The dealer supports a number of local organizations and their initiatives, including the United Way of York County’s Day of Caring. It served as Give Local York’s legacy sponsor, helping to spearhead funding and support for area nonprofits.

OCUmation
San Antonio, TX
www.mation.com

Year Founded: 1990
President/Owner: Hunter Woolfolk (co-president), Preston Woolfolk (co-president)
Number of Employees: 207
Primary Vendors: Ricoh, Xerox, Kyocera, Dell
Primary Solutions Offerings: Kaseya, Fortinet, Intermedia, PaperCut, DocuWare
Primary Leasing Partners: GreatAmerica, DLL
Approximate Yearly Revenue: $50 million
Fastest-Growing Business Segments: Solutions (30%)
Biggest Accomplishment of the Past Year: DOCUmation posted a 37% year-over-year operating income increase.

Why We Consider DOCUmation Elite:

• Artificial sweetener. A series of vertical campaigns for oil and gas, health care, education and the legal sectors showcased AI-driven automation, predictive analytics and intelligent document processing.
• Web wonders. In unveiling the Tech Talk education series, DOCUmation is able to share content that converts complex IT and automation topics into accessible formats while also increasing website traffic and internal links.
• Healthy business. One of the year’s top deals saw DOCUmation partner with a health system that includes seven regional hospitals. The agreement consists of managed print services, printing software, VoIP solutions and smartboard technology for all seven facilities.
• Helping hands. Each December, with the help of the DOCUelves, team members collect gifts and groceries they deliver to more than 80 families in need across south central Texas.

Doing Better Business, Inc.
Altoona, PA
www.doingbetterbusiness.com

Year Founded: 1973
President/Owner: Debra Dellaposta (president, CEO)
Number of Employees: 100
Primary Vendors: Canon, Sharp, Ricoh, KIP, HP, Toshiba, Fujitsu, Kyocera
Primary Solutions Offerings: Laserfiche, PaperCut, eGoldFax
Primary Leasing Partners: GreatAmerica, Canon Financial Services, DLL, Wells Fargo, DBB Finance (in-house)
Approximate Yearly Revenue: $25+ million
Fastest-Growing Business Segments: Large-format (154%), AV sales (121%)
Biggest Accomplishment of the Past Year: The acquisition of McCleary Business Machines enabled Doing Better Business to expand its footprint and service capabilities in western Pennsylvania.

Why We Consider Doing Better Business Elite:

• Better alignment. Doing Better Business bolstered its marketing strategies by aligning sales call days with targeted email campaigns. The move helped ensure consistent messaging to the dealer’s targeted vertical markets.
• Business spectacle. The dealer came to the rescue of a multi-location eye care provider to replace and overhaul its outdated fax system via eGoldFax gear. The installation eliminated inbound fax issues, streamlined workflows across high-volume offices and improved the speed and accuracy of patient referrals.
• Top performer. OEMs Sharp (AAA Platinum Award) and Ricoh (ProVision Dealer Partner) underscored Doing Better Business’ standing as a quality dealer.
• Broad offerings. Doing Better Business is constantly on the lookout for products and solutions that dovetail with its current catalog and provide clients with innovative, effective tools that speak to their needs. The aim is to continue building its reputation as a one-stop shop for all needs.

Dove Technologies
Florence, South Carolina
dovetechnow.com

Year Founded: 1991
President/Owner: Rogers Coxe (CEO)
Number of Employees: 88
Primary Vendors: HP, Lexmark, Toshiba, Lenovo, Zebra
Primary Solutions Offerings: Ubiquiti, DocuWare, PaperCut, Microsoft, Huntress, Cove
Primary Leasing Partners: Wells Fargo, GreatAmerica, LEAF
Approximate Yearly Revenue: $25 million
Fastest-Growing Business Segments: Managed IT (35%), print services (24%), print hardware (16%)
Biggest Accomplishment of the Past Year: It took just eight months for Dove Technologies to attain its monthly recurring revenue goal for 2025, a 38% increase over the end of 2024.

Why We Consider Dove Technologies Elite:

• Red carpet. New clients are presented with onboarding packs that contain gifts and various information about doing business with Dove Technologies. In addition, MPS Unlimited, an all-you-can-eat printing program, provides clients with consistent pricing regardless of output.
• Comprehensive solution. One of Dove Technologies’ top takedowns was a package that included hardware, security and digital workflow for all of a client’s facilities across the country. The solution featured new devices, met its security requirements and provided an automated digital workflow.
• Employee enticements. Dove Technologies hosts activities for team members, among them a spirit week, lunches and an ice cream truck in the summer. Annual awards salute top performers in all departments in addition to tenure recognition.
• Difference makers. Dove Technologies supports a number of causes including non-profits to support child abuse victims, animal shelters, local schools and land conservation efforts.

Eakes Office Solutions
Grand Island, NE
www.eakes.com

Year Founded: 1945
President/Owner: Mark Miller
Number of Employees: 300+
Primary Vendors: Sharp, Ricoh, HP
Primary Solutions Offerings: DocMgt, PaperCut, GoldFax, eGoldFax, Elevate UC, Microsoft, Sophos, Cove, Rubrik, N-able
Primary Leasing Partners: Local leasing company
Approximate Yearly Revenue: $30 million
Fastest-Growing Business Segments: Managed IT (90%), VoIP (90%), technology services (73%)
Biggest Accomplishment of the Past Year: Eakes Office Solutions expanded its reach beyond Nebraska with the opening of a location in Cheyenne, Wyoming.

Why We Consider Eakes Office Solutions Elite:

• Cleaning up. An awareness campaign helped Eakes bring more focus to its office supplies and janitorial divisions while also strengthening overall brand awareness. The program melded digital ads, keyword targeting, email outreach and programmatic placements to reach new customers.
• Greater visibility. Eakes took several steps to enhance its trade show strategy. These measures included the creation of division-specific banners, updated branded giveaways and a QR code system that inputs attendee information directly into the company’s CRM. This will also help with capturing contact/lead information while attending these events.
• Top takedown. One of the more impressive wins saw Eakes squirrel away a private nonprofit university account from a national competitor. The successful installation helped reduce costs for the university, which also got a boost to its print management efforts via a PaperCut integration.
• Box beater. Eakes hosts an annual Copier Bash fundraiser, with team members making donations to take a whack at an old copier that’s no longer used. Besides boosting morale and perhaps alleviating stress, proceeds from the event are donated to an area non-profit organization.

EDGE Business Systems
Roswell, GA
www.edgeatl.com

Year Founded: 2012
President/Owner: Rick Duerr, Rich Simons, Josh Salkin, Cha Holmes
Number of Employees: 70
Primary Vendors: Canon, Xerox, KIP, Toshiba, Lexmark, FP Mailing, Cleartouch
Primary Solutions Offerings: PaperCut, Canon, nQ Zebraworks, Tel-IT Technology Solutions, Tungsten Automation
Primary Leasing Partners: Wells Fargo, GreatAmerica, PEAC Solutions, LEAF, Canon Financial Services, First Citizens Bank
Approximate Yearly Revenue: $25 million
Fastest-Growing Business Segments: Software (125%), production (40%), mailing (30%)
Biggest Accomplishment of the Past Year: EDGE Business Systems relocated its headquarters to a new 25,000-square-foot, state-of-the-art facility that provides greater demo capabilities and a larger warehouse.

Why We Consider EDGE Business Systems Elite:

• Take note. The new headquarters is enabling EDGE Business Systems to invite clients and prospects in to check out its production showcase.
• Accentuating sales. EDGE Business Systems hired a new director of marketing who has helped the dealership improve in areas such as SEO, LinkedIn, campaigns and client engagement.
• Legal briefs. A notable agreement saw EDGE Business Systems land a net-new, nationwide legal client with 15 locations.
• Let’s eat. EDGE Business Systems holds a quarterly company breakfast where leadership shares company results, recognizes anniversaries and welcomes new hires.

Edwards Business Systems, Inc. and Virginia Business Systems, Inc.
West Reading, PA
www.edwardsbusiness.com
www.VAbusinesssystems.com

Year Founded: 1954
President/Owner: James F. Dotter (president and CEO), James B. Edwards (chairman)
Number of Employees: 130
Primary Vendors: Konica Minolta, Xerox, Lexmark, Epson, KIP
Primary Solutions Offerings: PaperCut, Square 9 Softworks, ConnectWise, Blackpoint Cyber, Kaseya, Microsoft, New Line
Primary Leasing Partners: GreatAmerica, U.S. Bank, DLL
Approximate Yearly Revenue: $34–$36 million
Fastest-Growing Business Segments: Managed IT (47%), VoIP (28%), MPS (21%)
Biggest Accomplishment of the Past Year: Edwards Business Systems, Inc. and Virginia Business Systems, Inc. continues to reap solid growth in managed IT, led by cybersecurity, network monitoring and remediation.

Why We Consider Edwards Business Systems, Inc. and Virginia Business Systems, Inc. (EBS/VBS) Elite:

• Education first. Employing an education-driven website, EBS/VBS seeks to address at least 75% of client/prospect business questions prior to having account managers engage with them. This consultative approach, as opposed to one that’s sales-centric, allows the dealers to focus on customers’ short- and long-term initiatives.
• MPS strides. EBS/VBS gave its managed print program a boost through comprehensive print environment assessments. The assessments help shine a light on usage patterns, device efficiency and opportunities for optimization while the dealers’ core services continue to include proactive maintenance and supply management.
• Client wins. The health care sector has been lucrative for EBS, featuring 50–75 net-new placements throughout the country. Meanwhile, VBS has seen success with large-scale deployments within educational and government institutions, placing between 50–100 new units and integrated solutions.
• Worthy causes. EBS/VBS is a staunch supporter of the ALS Ride for Life, which raises awareness of (and funding for) Amyotrophic Lateral Sclerosis treatment. Also, the Copy Cat Crusaders team from EBS has raised more than $10,000 for the American Cancer Society’s Relay For Life.

Fisher’s Technology
Boise, ID
www.fisherstech.com

Year Founded: 1936
President/Owner: Chris Taylor (CEO), Ty Grigsby (president)
Number of Employees: 195
Primary Vendors: Canon, Konica Minolta, Xerox, Ricoh, Kyocera, HP, Dell, Verkada
Primary Solutions Offerings: Laserfiche, DocuWare, LincWare, OpenText, ABBYY, PaperCut, Canon, Tungsten Automation, Upland Software, Microsoft, Cisco, Meraki, Acronis, Intermedia
Primary Leasing Partners: GreatAmerica, U.S. Bank, Canon Financial Services
Approximate Yearly Revenue: $50 million
Fastest-Growing Business Segments: Imaging equipment (36%), MNS (7%)
Biggest Accomplishment of the Past Year: Fisher’s acquired Wasatch Document Systems, a deal that expands its service region within Utah.

Why We Consider Fisher’s Technology Elite:

• New look. A redesigned website with improved navigation and accessible information serves as a central hub for Fisher’s customers. The streamlined service request feature allows customers to place requests with ease, saving time and improving the overall experience.
• Offering guidance. A specialized project management team dedicated to larger installations helps ensure a problem-free experience. The team maps out every step of the project, minimizing disruptions and keeping customers informed along the way.
• Digital dashboard. Fisher’s customer portal is a valuable resource center that facilitates smooth communications. Clients can access pertinent documents, their service history and project updates in an easy-to-use platform.
• Familiar faces. The dealer maintains a high profile in supporting local chamber of commerce activities such as golf tournaments and Business After Hours events.

Function4
Sugar Land, TX
www.function-4.com

Year Founded: 2014
President/Owner: Bill Patsouras, Bob Evans, Paul Skinner, Ryan Skinner (owners)
Number of Employees: 84
Primary Vendors: Konica Minolta, Sharp, Kyocera, Xerox, HP
Primary Solutions Offerings: M-Files, PaperCut, Esker
Primary Leasing Partners: DLL, GreatAmerica, PEAC Solutions
Approximate Yearly Revenue: $25 million
Fastest-Growing Business Segments: MNS (25%)
Biggest Accomplishment of the Past Year: Function4 closed more than $3.5 million in major accounts, and its managed print, managed IT and solutions offerings helped the dealer do more business with existing clients.

Why We Consider Function4 Elite:

• Food for thought. The use of lunch and learns has been critical in raising client awareness to additional Function4 solutions and services that can address other technology needs.
• Pipeline perfection. A HubSpot integration is allowing account representatives to become better aligned with buying-ready clients.
• Promises made. Through its Peace of Mind guarantee, Function4 pledges its services and solutions will meet or exceed the criteria developed. In the event it doesn’t, the dealer will commit the resources to achieve satisfaction or release the client from any further obligations.
• Corporate caring. Function4 supports local charities and foundations through the donation of funds, products and services. Some of the organizations include Baptist Hospital Foundation, Crush a Clay for the Cure, numerous golf tournaments supporting local charities, Christus Foundation, YMBL, Girls Haven, Boys Haven and United Way.

genesisONE
Northbrook, IL
www.mygenesis1.com

Year Founded: 1991
President/Owner: Michael Kahn
Number of Employees: 64
Primary Vendors: HP, Canon, Xerox, Kyocera, Brother, Zebra
Primary Solutions Offerings: Canon, PaperCut, HP, EKM, Vasion
Primary Leasing Partners: GreatAmerica, Canon Financial Services, HP Financial Services
Approximate Yearly Revenue: $25 million
Fastest-Growing Business Segments: Equipment sales (52%), revenue (20%), service (5%)
Biggest Accomplishment of the Past Year: genesisONE focused its energies on entry-level sales rep recruitment and development.

Why We Consider genesisONE Elite:

• Event strategy. Whether it’s an invitation to a luxury suite at a concert or sporting event, or the customer appreciation golf outing, genesisONE enjoys showing gratitude to its loyal client base.
• Big score. One of the nation’s leading distributors provided genesisONE with an agreement spanning 300-plus locations.
• Concerted push. Email campaigns and marketing-supported sales initiatives have complemented genesisONE’s investment in and expansion of its print production and wide-format business.
• Giving back. genesisONE holds fundraising events for causes and organizations throughout the year in addition to food drives for local pantries including Feeding America and The Hope Center. Other causes the dealer supports include The Alzheimer’s Association, Chicago Methodist Senior Services and the Auxiliary of NorthShore University HealthSystem.

Image 2000
Valencia, CA
www.image-2000.com

Year Founded: 1992
President/Owner: Joe Blatchford (CEO), Rich Campbell (president)
Number of Employees: 120
Primary Vendors: Sharp, Kyocera, Toshiba, RISO, Brother, Lexmark, Canon
Primary Solutions Offerings: Microsoft, Square 9 Softworks, PaperCut
Primary Leasing Partners: DLL, Wells Fargo, PEAC Solutions, First Citizens Bank
Approximate Yearly Revenue: $28 million
Fastest-Growing Business Segments: A4 (10%),wide-format (10%), A3 (5%)
Biggest Accomplishment of the Past Year: Image 2000 enjoyed a 10% increase in contract billing year over year.

Why We Consider Image 2000 Elite:

• CRM accoutrements. Image 2000 followed up on its HubSpot switch with a pair of tools, quote iQ and 6Sense, to fuel its marketing efforts. Its system is nearly completely automated.
• High rollers. The dealer netted two significant deals in the past year, including a large Las Vegas casino and a southern California college.
• Inner peace. Team members have the opportunity to meet with a yoga instructor who conducts sessions geared toward health, relaxation and team bonding. Image 2000 also hosts company-wide luncheons once a month.
• Helping hands. Each month, Image 2000 selects a non-profit organization to support, targeting local, national and global causes. The company also has a house in Cabo San Lucas that charitable organizations can use.

imageOne
Oak Park, MI
www.imageoneway.com

Year Founded: 1991
President/Owner: Rob Dube, Joel Pearlman (owners), Josh Britton (president, CEO)
Number of Employees: 65
Primary Vendors: HP, Xerox, Konica Minolta, Lexmark, Canon
Primary Solutions Offerings: DocuWare, Make.com, Aptean, Vasion, PaperCut, Canon, Tungsten Automation
Primary Leasing Partners: U.S. Bank, HP Financial Services
Approximate Yearly Revenue: $20–$25 million
Fastest-Growing Business Segments: Hardware sales, large enterprise, new logos
Biggest Accomplishment of the Past Year: Despite the economic uncertainty, imageOne doubled down on customer experience and cutting-edge solutions.

Why We Consider imageOne Elite:

• Double threat. An inbound marketing strategy driven by content development including videos and blogs enabled imageOne to increase website traffic and bring in more leads. At the same time, the dealer continues to increase initial discovery call appointments through outbound email campaigns.
• Century bound. imageOne captured 99 divestitures in the health care sector throughout the United States with more than 1,000 machines in field.
• Heavy lifting. Using its Connections Program, imageOne teams with affiliate partners to offer its services to organizations with work-tasked IT teams, allowing these clients to focus on their core business.
• Corporate kudos. Inc.’s Best Workplaces, Crain’s Cool Places to Work in Michigan, Best & Brightest Companies to Work For in Metropolitan Detroit, National Association for Business Resources Best & Brightest Company to Work For and HP’s Best In Class Managed Print Partner are among the honors imageOne has garnered in the last two years.

KDI Office Technology
Aston, PA
www.kdi-inc.com
kdicares.org

Year Founded: 1988
President/Owner: Rick Salcedo (president, CEO)
Number of Employees: 145
Primary Vendors: Canon, Ricoh, Lexmark, HP, Mint Mailing, RISO, Panasonic, Verkada
Primary Solutions Offerings: DocuWare, Intermedia, Square 9 Softworks, Microsoft, nddPrint, PaperCut, Canon, Tungsten Automation
Primary Leasing Partners: DLL, U.S. Bank, Canon Financial Services, Wells Fargo, GreatAmerica
Approximate Yearly Revenue: $45–$50 million
Fastest-Growing Business Segments: MPS, technology solutions, managed IT/cybersecurity
Biggest Accomplishment of the Past Year: KDI Office Technology registered significant growth in its technology services portfolio, particularly in managed IT, cybersecurity and unified communications.

Why We Consider KDI Office Technology Elite:

• Remote possibilities. In an effort to provide clients with more flexibility, KDI embarked on virtual consultations and interactive workshops that allow businesses to explore office technology and digital transformation strategies remotely. These sessions enable clients to receive personalized assessments, join live demos and gain hands-on education without leaving the workplace.
• AI magic. KDI bolstered its MPS program with an AI-driven analytics platform that delivers real-time insights into print and document workflows. The system can spot inefficiencies, predict maintenance needs and recommend optimization strategies. The upshot is reduced waste, enhanced security and increased productivity beyond traditional print management capabilities.
• DX deal. KDI landed a massive, comprehensive digital conversion project for a major state agency undergoing a large-scale digital transformation. It entailed converting decade’s worth of archived paper records across multiple departments into an organized, searchable digital format.
• Ancillary push. In an effort to put some heft behind its Elevate VoIP and Verkada security solutions, KDI orchestrated coordinated advertising, email and phone blitz campaigns.

Kelly Office Solutions
Winston-Salem, NC
www.kellyofficesolutions.com

Year Founded: 1947
President/Owner: Tim Renegar
Number of Employees: 82
Primary Vendors: Ricoh, Brother, Epson, Konica Minolta, Sharp, FP Mailing
Primary Solutions Offerings: Microsoft, ConnectWise, All Covered, Sherweb, Watchguard, DocuWare
Primary Leasing Partners: Wells Fargo, U.S. Bank, GreatAmerica, LEAF
Approximate Yearly Revenue: $20–$30 million
Fastest-Growing Business Segments: NA
Biggest Accomplishment of the Past Year: Kelly Office Solutions launched Kelly University, which created a uniform program for onboarding, sales enablement, technical training and compliance education, creating a more aligned workforce.

Why We Consider Kelly Office Solutions (KOS) Elite:

• Higher learning. Among the other benefits of Kelly University, employees can reap structured learning paths, certifications and leadership development that help build careers. It demonstrates the dealer’s commitment to growth from within, allowing team members to realize their potential while setting the stage for future company leadership.
• Contract success. A college account turned to KOS to replace its legacy copier fleet and manage a fleet of Epson’s AMC devices. The result was lower operating costs, improved service experience with faster response times and simplified print management with better integration into student/faculty workflows.
• Success facilitators. The combination of HubSpot CRM and ZoomInfo integrated with SalesChain is a winning formula that drives marketing qualified leads (MQL) to the KOS sales team. HubSpot serves as the central marketing automation hub while ZoomInfo fortifies captured leads with verified firmographic and contact data. HubSpot applies lead scoring rules (submissions, email opens, event attendance), and once a lead reaches the MQL threshold, it’s sent to SalesChain, which routes the lead to the proper rep.
• Worthy causes. The annual Toys for Tots drive helps bond employees, partners and clients to make the holidays brighter for local children in need. KOS’ Swansboro team supports Backpack Buddies, helping ensure local children have the food and supplies they need.

Nauticon Office Solutions
Gaithersburg, MD
www.nauticon.com

Year Founded: 1997
President/Owner: Tom Cunningham (CEO), Carter Hertzberg (president)
Number of Employees: 105
Primary Vendors: Toshiba, Xerox, Lexmark
Primary Solutions Offerings: Cisco, Microsoft, PaperCut, ConnectWise
Primary Leasing Partners: DLL, GreatAmerica, LEAF
Approximate Yearly Revenue: $30–$35 million
Fastest-Growing Business Segments: MSP (22%), MPS (8%), office equipment (5%)
Biggest Accomplishment of the Past Year: Nauticon Office Solutions donated more than $200,000 to charitable causes in the markets it serves.

Why We Consider Nauticon Office Solutions Elite:

• Digital dominance. A combination of SEO and pay-per-click advertising iterations and tweaks has yielded spectacular results for Nauticon Office Solutions during the past year.
• Top takedown. The dealer began installation of roughly 2,000 devices for a health care system in its market.
• Trophy mantel. Nauticon Office Solutions has been named a Toshiba ProMasters Elite Certified Dealers honoree and ranked 84th on Channel Futures’ MSP 501 list.
• Being heard. Clients appreciate that Nauticon Office Solutions uses live customer representatives as opposed to chatbots.

NBM, Inc.
Burlington, MA
www.nbminc.com

Year Founded: 1985
President/Owner: William F. Tracia
Number of Employees: 71
Primary Vendors: Sharp, Ricoh, Konica Minolta, HP, KIP, Lexmark, FP Mailing, Dell, Culligan Quench
Primary Solutions Offerings: PaperCut, Microsoft, ConnectWise, Intact, Kaseya, NinjaOne, WatchGuard, SentinelOne, Avanan
Primary Leasing Partners: LEAF, First Citizens Bank, GreatAmerica, DLL, Canon Financial Services, PEAC Solutions, U.S. Bank, Wells Fargo, internal leasing company
Approximate Yearly Revenue: $34 million
Fastest-Growing Business Segments: Office equipment (10%), MPS (10%), MNS (5%)
Biggest Accomplishment of the Past Year: NBM celebrated its 40th anniversary with a Springfest themed event for customers, vendors and employees.

Why We Consider NBM Elite:

• Intruder alert. The dealer created a Cybersecurity Maturity Assessment website tool for prospects and customers to measure their digital defense posture and identify which solutions in the NBM catalog are a fit.
• Top scores. Two six-figure wins highlighted the year for NBM: one provided office equipment to a health care provider, and another added water systems at a local manufacturing company.
• Welcome all. In addition to Springfest—which featured a golf simulator, Irish pub on wheels, pizza truck and raffle prizes—NBM hosted several webinars and lunch-and-learn events with area chambers of commerce and bar associations. The topics addressed included cybersecurity, phone systems and other technology initiatives.
• Good citizen. NBM offered support for the launch of a community business, Inspire Cafe, which has a mission to employ individuals of diverse abilities and enable those individuals to engage in meaningful employment.

Prosource
Blue Ash, OH
www.totalprosource.com

Year Founded: 1985
President/Owner: Ben Russert (CEO), Jay Cartisano (president)
Number of Employees: 250
Primary Vendors: Konica Minolta, Kyocera, Lexmark, Xerox, Toshiba, HP
Primary Solutions Offerings: PaperCut, etherFAX, OpenText, Hyland, Tungsten Automation, Jadu
Primary Leasing Partners: U.S. Bank, Wells Fargo, DLL, GreatAmerica
Approximate Yearly Revenue: $35–$45 million
Fastest-Growing Business Segments: Enterprise content management (13%)
Biggest Accomplishment of the Past Year: Prosource added an average of three new account representatives in each market and expanded its partnership with Toshiba throughout its footprint.

Why We Consider Prosource Elite:

• Empty nester. When the company decided to spin off Vitis Technologies to establish separate brand identities, Prosource wanted its digital presence to reflect the company’s new business structure. To that end, its website received a strategic overhaul. The goal was to remove all IT-related content and sharpen the focus on Prosource’s aim to provide print, document and office technology solutions.
• Raising stakes. With an eye toward streamlining processes and enhancing its culture, Prosource utilized offerings such as KnowledgeSync, VCare and Konica Minolta’s Scan-it deployment tool. In addition, the company’s internship program was expanded to 12 months. These measures played a role in being recognized with multiple Top Workplaces Awards by the Cincinnati Enquirer.
• Satisfied customers. Prosource places an emphasis on client satisfaction, as evidenced by its TotalPro Guarantee. The dealer consistently tracks and enhances its service based on feedback, always striving to surpass expectations
• Community caring. The dealer is a staunch supporter of Adopt A Class, a mentorship program that connects business and civic groups with students in high-poverty schools. Prosource is currently volunteering with second-grade classes at Oyler Schools in Cincinnati’s Lower Price Hill. Each month, its volunteers engage students through interactive and educational activities and build positive relationships with them, many of whom are experiencing homelessness and other hardships.

Pulse Technology
Schaumburg, IL
pulsetechnology.com

Year Founded: 1955
President/Owner: Chip Miceli
Number of Employees: 80
Primary Vendors: Sharp, Canon, HP, Kyocera, Epson, KIP
Primary Solutions Offerings: Sharp, HP, Kyocera, Watchfire, Microsoft
Primary Leasing Partners: GreatAmerica
Approximate Yearly Revenue: $25–$30 million
Fastest-Growing Business Segments: Managed IT (84%), video walls/LED signs (30%), office products and supplies (20%)
Biggest Accomplishment of the Past Year: This past June, Pulse Technology celebrated its 70th anniversary with an event at its headquarters attended by clients, vendors, and state and local officials.

Why We Consider Pulse Technology Elite:

• Catalog additions. The dealer rolled out two managed service offerings—conference room as-a-service (CRaaS) and audio-visual as-a-service (AVaaS)—that are gaining traction among organizations looking for greater flexibility, simplified operations and more predictable costs.
• Looking sharp. Pulse Technology has the distinction of being one of the few U.S. dealers (and the only one in the Midwest) that carry the Sharp 1200S production unit. It’s a cornerstone attraction in Pulse Technology’s new production center at its headquarters.
• Wall worthy. The Village of Schaumburg tapped Pulse Technology for the installation of a digital video wall as part of the 90 North Schaumburg entertainment district project. The wall and installation carries a price tag of $300,000, and upon completion, it will be visible to a local highway.
• Employee enticements. Earning a spot on the Best Places to Work in Illinois list for five years running underscores Pulse Technology’s status as a destination employer. Employees enjoy monthly outings, from bowling and baseball games to Oktoberfest celebrations. Past president’s club trips have visited the Dominican Republic, Hawaii and Cancun.

Repeat Business Systems, Inc.
Albany, NY
rbs-usa.com

Year Founded: 1987
President/Owner: Dawn Abbuhl
Number of Employees: 111
Primary Vendors: Ricoh, Kyocera, HP
Primary Solutions Offerings: Ricoh, Kyocera, OpenText, Square 9 Softworks, PaperCut, DocuWare
Primary Leasing Partners: DLL, Wells Fargo, LEAF
Approximate Yearly Revenue: $27 million
Fastest-Growing Business Segments: MPS (56%), MNS (17%)
Biggest Accomplishment of the Past Year: Repeat Business Systems continues to reap significant gains in its IT division, with sales growing 100%.

Why We Consider Repeat Business Systems Elite:

• Socially speaking. The dealer bolsters its marketing initiatives through social media platforms including LinkedIn, Instagram and Facebook to offer updates on industry trends and the latest product offerings. It’s helped Repeat Business Systems attract prospects while remaining top-of-mind with current partners.
• Destination dealer. A lack of team member turnover has allowed Repeat Business Systems to maintain consistency in its partnerships and institutional knowledge. In addition to cultivating a warm, inclusive and respectful environment, monthly team-building events and after-hours social gatherings make for a desirable atmosphere.
• Passing grade. Repeat Business Systems captured a bid for a large school district, a project that entailed 70 copiers, 20 production printers and PaperCut management software.
• With honors. In addition to several top/best workplace awards and inclusion among the Capital Region’s Fastest-Growing Companies, Repeat Business Systems was named a Ricoh Pro Dealer and earned a spot on the Channel Futures’ MSP 501 list.

Rhyme
Portage, WI
www.rhymebiz.com

Year Founded: 1886
President/Owner: Mike Steinhoff
Number of Employees: 110
Primary Vendors: Sharp, Kyocera, Xerox, KIP, Formax, HP, Lexmark
Primary Solutions Offerings: PaperCut, Microsoft, Fiery, eGoldFax, Intermedia, Square 9 Softworks
Primary Leasing Partners: GreatAmerica
Approximate Yearly Revenue: $30 million
Fastest-Growing Business Segments: Production hardware (75%), managed IT (35%)
Biggest Accomplishment of the Past Year: In addition to adding 20 team members, Rhyme launched a new ecommerce site.

Why We Consider Rhyme Elite:

• Payoff pitch. The dealer has forged partnerships with professional and semi-pro sports franchises. These deals act as a conduit in connecting with the communities Rhyme serves while also helping to raise brand awareness.
• Top score. The production print shop at a technical college turned to Rhyme for a comprehensive solution featuring Xerox Versant production devices, Fiery workflows, XMPie for personalized communications and Plockmatic finishing.
• Touch points. Rhyme beefed up its digital marketing campaigns via multi-touchpoint initiatives. They include Google Paid Search and targeted landing pages that reach prospective clients where they are with consistent messaging.
• Home renovations. A significant investment was made in updating Rhyme’s Portage, Wisconsin, headquarters. The state-of-the-art space enables the dealer to better serve clients, showcase technology and support its growing team.

Spectrum Technologies
El Paso, TX
www.spectrumistechnology.com
www.strykercyber.com

Year Founded: 1903
President/Owner: Kyle Elliott (president, CEO)
Number of Employees: 96
Primary Vendors: Canon, Sharp, HP, Lexmark, Dell
Primary Solutions Offerings: Microsoft, Scale Computing, PaperCut, ECI Software Solutions, SentinelOne
Primary Leasing Partners: GreatAmerica, Canon Financial Services, Dell Financial Services
Approximate Yearly Revenue: $30–$40 million
Fastest-Growing Business Segments: Business process optimization
Biggest Accomplishment of the Past Year: Spectrum Technologies enjoyed seeing veteran copier sales reps and new, technology-oriented salespeople come together and develop a shared-goal culture.

Why We Consider Spectrum Technologies Elite:

• Client analysis. Spectrum Technologies has identified cross- and upselling opportunities by studying customer patterns and behaviors. The balanced approach between business growth and customer value has resulted in stronger long-term relationships and increased wallet share.
• BPO pros. Over the years, business process optimization has increasingly become a focal point as the dealer noted many small-business clients getting bogged down by manual, repetitive processes. To address this, Spectrum Technologies built a practice dedicated to orchestrating cohesive workflows that tie systems together and eliminate inefficiencies. Clients are now able to operate leaner, reduce overhead and position themselves for long-term growth and scalability.
• Deeper dive. Spectrum Technologies maintains dynamic profiles that grow as client needs evolve. This movement away from static buying personas has helped the dealer remain relevant, ensuring its messages and solutions reflect what matters most to accounts.
• Top takedown. The dealer reached an agreement on a $1.7 million datacenter project with a higher education client. Beyond the price tag, it underscored Spectrum Technologies’ evolution from a traditional office dealer into delivering enterprise-level solutions that transform how organizations operate.

Stargel Office Solutions
Houston, TX
www.stargel.com
www.roundrockcopier.com

Year Founded: 1987
President/Owner: Jack Stargel (CEO), Tyson Stargel (co-president), Slade Stargel (co-president)
Number of Employees: 104
Primary Vendors: Toshiba, HP, Xerox, Epson, KIP, MBM
Primary Solutions Offerings: PaperCut, Microsoft, Kaseya
Primary Leasing Partners: GreatAmerica , Wells Fargo, Triple S Financial, U.S. Bank
Approximate Yearly Revenue: $25–$30 million
Fastest-Growing Business Segments: MPS (22%), MNS (18%), production (15%)
Biggest Accomplishment of the Past Year: Stargel Office Solutions purchased and remodeled a new office in the Round Rock area as part of its continued expansion in that region.

Why We Consider Stargel Office Solutions Elite:

• Growing force. In conjunction with the Round Rock facility, which serves as a permanent hub for its Central Texas operations, Stargel hired additional sales reps and support staff to ensure clients receive the same level of service for which its Houston headquarters is renowned.
• Landmark contract. Stargel registered one of its largest printer-focused contracts in company history when it partnered with a large Texas school district. The deal called for a customized managed print services program and support for more than 2,000 single-function printers throughout the district.
• Tech shout. The company’s 5-Star Friday campaign, a social media and internal recognition program, put a spotlight on positive technician feedback. Stargel boosted engagement by 700% on LinkedIn and underscored client confidence in its service quality.
• Web redux. The dealer overhauled its Stargel.com website with targeted keywords and backlink strategies, resulting in measurable digital traffic gains and higher lead generation from inbound search.

Stratix Systems
Wyomissing, PA
stratixsystems.com

Year Founded: 1970
President/Owner: Brent Simone
Number of Employees: 130
Primary Vendors: Ricoh, Kyocera, Lenovo, HP, Dell, KIP
Primary Solutions Offerings: SonicWall, Kaseya, DocuWare, World Software, Microsoft, CrowdStrike, Sherweb, Proofpoint, PaperCut, Foresite, Intermedia
Primary Leasing Partners: GreatAmerica, U.S. Bank, DLL, Wells Fargo
Approximate Yearly Revenue: $35–$40 million
Fastest-Growing Business Segments: Managed IT services (25%)
Biggest Accomplishment of the Past Year: Stratix Systems saw its managed services revenue climb by 18% with 24 net-new accounts.

Why We Consider Stratix Systems Elite:

• Happy campers. Existing clients have proven to be effective in marketing Stratix Systems to prospects. The dealer’s retention rate and referral rate are both extraordinarily high.
• Top suitor. Topping four other vendors in a competitive opportunity, Stratix Systems landed an engineering account with eight locations in New Jersey and Pennsylvania. The net-new deal included placement of one color KIP unit in each of the eight facilities, with the package worth about $220,000. The opportunity was discovered via targeted vertical prospecting.
• Managed marvels. Stratix Systems stakes claim to having a market-leading managed network services platform backed by some of the best service, help desk and support people in the business.
• Trophy case. A Microsoft Gold Partner, Stratix Systems has recently been bestowed with the Datto (Kaseya) President’s Award, Ricoh Service Excellence certification and a spot on the Pros Elite 100.

Usherwood Office Technology
Syracuse, NY
www.usherwood.com

Year Founded: 1976
President/Owner: Louis Usherwood (CEO), Ken Stinson (president)
Number of Employees: 164
Primary Vendors: Canon, Xerox, Verkada, FP Mailing, HP, Ricoh
Primary Solutions Offerings: Microsoft, Canon, PaperCut, Cisco, Hypersign, Poly, Axis Communications, eGoldFax
Primary Leasing Partners: U.S. Bank, GreatAmerica, Canon Financial Services
Approximate Yearly Revenue: $44 million
Fastest-Growing Business Segments: Managed IT (14%)
Biggest Accomplishment of the Past Year: Growth-minded Usherwood Office Technology saw its top three search position rankings increase 167% year over year.

Why We Consider Usherwood Office Technology Elite:

• Growing event. Usherwood imported local speakers from law firms and banks, along with cybersecurity experts, to highlight the program at its second annual cybersecurity conference.
• Renewed confidence. One of Usherwood’s largest clients signed a five-year extension with the dealer. The account has facilities spread throughout the northeast, underscoring the dealer’s ability to handle enterprise clients well.
• Remember me. A more recent incentive program centered on positive Google reviews that mention specific technicians by name. Cited techs earn $50 for each review.
• Bright futures. Usherwood invites area schools to visit its headquarters to learn about different career options for when they enter the workforce.

Woodhull, LLC
Springboro, OH
www.woodhullusa.com

Year Founded: 2000
President/Owner: Susie Woodhull (CEO), Robert Woodhull (president)
Number of Employees: 81
Primary Vendors: Ricoh
Primary Solutions Offerings: PaperCut, DocuWare, eGoldFax
Primary Leasing Partners: U.S. Bank, GreatAmerica, Wells Fargo
Approximate Yearly Revenue: $27.6 million
Fastest-Growing Business Segments: Hardware revenue (58%), machines in field (16%), solutions revenue (14%)
Biggest Accomplishment of the Past Year: Woodhull changed its ownership structure, becoming an ESOP.

Why We Consider Woodhull Elite:

• Sales enticements. Woodhull has been devising creative options in terms of structuring net-new promotions and bonuses.
• Class crown. The dealer’s top takedown featured a net-new school district that included the placement of 162 MFPs.
• Superior service. Woodhull’s service technicians average 20-plus years on the job, and their ability to instill confidence and trust among clients has led to multiple contract renewals.
• Sustainable excellence. The dealer expanded its partnership with Charitable Recycling to support a green initiative. Woodhull is also active in raising money to support non-profit organizations.