Features

Digging for Data: Capture Solutions Complement Dealer’s Enterprise Content Management Platform

To err is human, but there is no forgiveness for users whose repository of information is flawed. Content management explodes on the launching pad when content fidelity is compromised.
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Nine Tips for Creating a Business Continuity Plan

Ten years ago, on June 13, Cedar Rapids experienced a “500 Year Flood” of the Cedar River, which normally flows gently within its banks next to our building. The event was ranked as the sixth
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Fujifilm Launches $1 Billion Lawsuit Against Xerox for Nixing Deal

It didn’t take long for the other shoe to drop. Fujifilm Holdings has taken Xerox to court, seeking more than $1 billion in damages for a breach of contract after the Norwalk, CT-based
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Marketing to the Masses: Is it Time to Rebrand?

OK, so we’ve just about hit the midway point of 2018, as incredible as it may seem. Time to focus on following through with those business plans and plow through the third quarter with a
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Visual Edge Technology: Owners on the Same Page, Writing a New Chapter for Office Technology Dealerships

Brian Frank had a pretty good idea of what the future would look like for the office technology dealer universe, and the president of Graphic Enterprises Office Solutions wanted to play a big
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Looking for a Job? Beware of Recruitment Sites

There’s yet another reason to not let your employees go looking for a new job on company time: cybercriminals are now leveraging recruitment sites. According to risk intelligence vendor
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More Big MPS Deals Reported Among Xerox Channel Partners

Two recent signings provide further evidence that channel partners are finding growth opportunities with Xerox’s Managed Print Services (MPS). Multi-brand print dealer Alberta Printer Service won
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Difference Maker Sam Stone Cultivates Family Atmosphere, Caring Platform at Stone’s Office Equipment

Creating a work atmosphere based on trust and autonomy can be difficult to achieve. It requires a degree of faith on the behalf of management, and assembling a team of employees who are
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Attention Sales Managers: Is Your Quota Breath Holding Your Sales Team Back?

I’m not knocking you sales managers. I know you’ve invested a great deal in creating sales strategies to help increase your teams’ win rate. I know you’ve heavily invested
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Why People, Not Just Systems, Need to Transform in the Office Equipment Industry

“There are no legacy systems, just legacy thinking.” I heard this concept introduced at this year’s Mulesoft Connect conference by one of their customers. It resonated so well with the audience
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Sharp’s Mike Marusic Provides Insight to His New Role as Head of SIICA

Last month, Sharp Electronics Corp. announced that Mike Marusic would take the helm as president and CEO of Sharp Imaging and Information Company of America (SIICA). He replaced Doug Albregts,
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Jersey Girl (and Difference Maker) Danielle Wolowitz of KYOCERA Follows Her Heart to Unexpected Career in Office Technology

Looking back, it’s probably safe to say that Danielle Wolowitz did not have concrete career plans while attending a Catholic university in northern New Jersey. She didn’t know what she wanted to
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