Features

Attention All Executives: Three Critical Ways Sales Reps Help (or Hurt!) your Company’s Brand Image

You’ve invested countless hours, decades and millions of dollars to build your brand reputation within your marketplace. What steps have your sales reps done to build their brand
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Cybersecurity, Condensed Awareness for C-Level (Office Technology Dealers)

We’ve all heard about Target, Home Depot, Equifax, The Office of Personnel Management (OPM) and other large entities being breached over the last five years. Breaches like these often cost large
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Toshiba, Sharp Provide Competitive Solutions in the Light-Production Print Market

As promised, we are rounding up our April State of the Industry report with a couple more OEM offerings that address the light-production printing space. Previously, we featured manufacturer
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KYOCERA Aims to Build a Winner for Dealers: A Conversation with Danielle Wolowitz

During the KYOCERA Innovate dealer meeting, held April 9-11 in not-so-sunny Orlando, FL (it rained much of the time), ENX Magazine was fortunate to carve out of a few minutes of valuable time
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Eight Baseball Idioms for the Office Equipment Industry

The smell of spring is in the air, along with the completion of the first few weeks of the 2018 Major League baseball season here in the U.S. Last year, Chris Polek (owner of Polek & Polek)
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On the Road: Teamwork Concept Drives Annual KYOCERA Dealer Meeting

The importance of teamwork and strategy behind constructing a winner made for an appropriate theme during the KYOCERA Innovate event, held April 9-11 at the Omni at ChampionsGate Hotel in
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Making the Jump to the Light Production Printing Market: Sage Advice

Entering a new product offering is often fraught with potential pitfalls. The allure of net-new business comes with a caveat for competency. Building from the ground up takes a commitment of not
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Deason Suit Contends Xerox’s Jacobson Ignored Board’s Request to Stop Negotiating with Fujifilm

A lawsuit filed by one of the OEM’s shareholders alleges Jeff Jacobson, CEO of Xerox Corp., continued to seek a deal with Fujifilm despite being advised by Xerox’s board of directors
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The Take-Away Lessons an MSP Business Can Learn from Greedo’s Demise

A classic and highly debated Star Wars scene where Han Solo shoots Greedo is an unlikely thing an MSP business can actually learn from. In the movie, Greedo is a bounty hunter out to get the head
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Managing Your Brand While Working with Third Party Vendors

As the snow melts away in Iowa, I am looking forward to hitting the open road on my Harley Davidson. The wind blowing through my hair (what little is left…), the sights and sounds of spring, and
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Market Offerings: Manufacturers Provide Sampling of the Leading Light Production Printers

As part of our state of the industry report for April, we have assembled a number of the more popular printing devices that office technology dealerships can provide to their customer base.
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Changing the Way Work Gets Done: One Year Later, Xerox’s ConnectKey Workplace Assistants Still Making their Mark

It’s been a year since Xerox Corp. unveiled its most ambitious product launch in its century-plus existence with the release of the 29 ConnectKey-enabled AltaLink and VersaLink printers and
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