Sales & Service

Faith and Sense of Community Provide Purposeful Life for SOS Difference Maker Vince Puente

It is at this time of year when we’re reminded of Charles Dickens’ “A Christmas Carol,” the tale of a narrow-minded businessman whose only concern in life was the unrelenting pursuit of profit.
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Toshiba America Business Solutions Acquires First Dealer in Nine Years

On Wednesday, Toshiba America Business Solutions (TABS) announced that it had acquired Electro Imaging Systems Inc. (EIS), a leading independent office equipment dealer located in Livermore, CA.
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Is New Hardware Bridging the Generation Gaps?

There’s a distinct modus operandi when it comes to preferred communication choices among Baby Boomers, Generation X and Millennials. Ken VandenHaute, vice president of sales for Cleveland-based
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Striking a Balance with Relationships, Developing Careers Proves Gratifying for VBS Difference Maker Rick Lingon

Someone once told Rick Lingon that “life is made with time and effort.” During a nearly 20-year career, the vice president of sales and marketing at Virginia Business Systems (VBS) of Richmond,
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White: Opportunities Abound for Toshiba Growth in Direct and Dealer Channels

With great work comes even greater responsibility, and Larry White is poised to take Toshiba America Business Solutions (Toshiba) to the next level on both fronts. White, a 21-year veteran of
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A Hack to Help You Sell More Copiers

With many athletes, practice makes perfect. It’s that repetition of completing certain tasks over and over again the create muscle memory. That muscle memory then becomes an instinctive
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Dealers Should Hold Service Department to the Same Level of Accountability as Sales

Why doesn’t the office technology channel’s owners and leaders pay sales reps $250,000 salaries with no accountability or quotas? Why do dealerships have millions in obsolete parts, spend
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Brutal Honesty: How Self-Reflection is Essential to Becoming a Better Sales Professional

You make the calls, you take care of your clients, you prospect, you lose some opportunities and you close deals as it’s the never-ending cycle of a hard-working sales professional. However, most
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