Sales & Service

Toshiba, Sharp Provide Competitive Solutions in the Light-Production Print Market

As promised, we are rounding up our April State of the Industry report with a couple more OEM offerings that address the light-production printing space. Previously, we featured manufacturer
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On the Road: Teamwork Concept Drives Annual KYOCERA Dealer Meeting

The importance of teamwork and strategy behind constructing a winner made for an appropriate theme during the KYOCERA Innovate event, held April 9-11 at the Omni at ChampionsGate Hotel in
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Making the Jump to the Light Production Printing Market: Sage Advice

Entering a new product offering is often fraught with potential pitfalls. The allure of net-new business comes with a caveat for competency. Building from the ground up takes a commitment of not
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Market Offerings: Manufacturers Provide Sampling of the Leading Light Production Printers

As part of our state of the industry report for April, we have assembled a number of the more popular printing devices that office technology dealerships can provide to their customer base.
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Changing the Way Work Gets Done: One Year Later, Xerox’s ConnectKey Workplace Assistants Still Making their Mark

It’s been a year since Xerox Corp. unveiled its most ambitious product launch in its century-plus existence with the release of the 29 ConnectKey-enabled AltaLink and VersaLink printers and
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BTA: Education and Events Make a Difference for Members

When I was asked to write about difference makers, I thought immediately of a number of individuals that have made a difference in my career. There have been managers and peers that have helped
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Spring Cleaning: Reviewing Customer Profiles for Light Production Print Opportunities

Spring is in the air…well, not really. Much of the country is still consumed by sub-seasonal temperatures, and even spates of snow as Mother Nature gives us a little attitude. But as the flowers
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North American Blues: Ricoh Taking $1.6 Billion Loss for Fiscal Year

Ricoh Co. announced a revision to its forecasted consolidated operating results for the fiscal year ending March 31, with the Tokyo-based manufacturer recording a 170 billion yen ($1.6 billion
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