I’ve lost track of how many Sharp dealer meetings I’ve attended since the early 1990s, when the company first started scheduling them. What I haven’t lost track of is the consistent quality of those meetings over the years, and this year’s event was no exception. Held in Orlando Read More

Is it too late to get into the MPS game if you’re not in it already? That’s a question that never seems to go away no matter how often the industry talks and talks and talks about MPS. You would think that everybody is in it already, but that’s not true at all. There are plenty Read More

MPS advocates and early adopters discuss lessons learned about marketing MPS over the years. MPS has now been around long enough now for it to possess an established a track record within the document imaging industry. Indeed, there’s a wealth of dealers offering MPS to their Read More

Schock Logistics Makes Copier Shipping and De-installation Simple and Secure for the Office Dealer Community Schock Logistics likes to describe itself as being on the cutting edge of change in America. When you think about it that makes a lot of sense because customers tend to Read More

Meet Da-Com Digital Office Solutions, an office technology dealership with a 65-year history of providing technology and outstanding support to businesses in and around St. Louis, MO and Southwestern, IL. Da-Com began in 1948 selling typewriters and cash registers—leading edge Read More

Jose Lopez, President of Barlop Business Systems, discusses how his small family owned dealership stands out in the competitive Miami market.    If you’re going to do something you might as well do it well and that’s what Jose Lopez, president of Barlop Business Systems, has been Read More

This month in the print version of ENX the main feature is “Establishing Credibility in the Production Print Market.” With that in mind we’re continuing with a production print theme in this week’s edition of the ENX/The Week in Imaging newsletter by identifying the wrong way to Read More

Recognizing the importance of dealer feedback and coinciding with the inroads it has been making into the BTA channel, OKI Data Americas recently created its Dealer Council. The Council met for the first time in December of 2015 at OKI Data headquarters in Mount Laurel, NJ. The Read More

As the OEMs unveil more light production and production devices with advanced finishing capabilities, new opportunities and markets await the dealer marketing these devices for the first time. At the higher end of the production spectrum, dealers will be chasing an entirely new Read More

Last week I read a column in the Sunday Review section of the New York Times titled, “Step 1: Procrastinate” by Adam Grant, professor of management and psychology at the Wharton School of the University of Pennsylvania. The gist is this: procrastination is good because as Grant Read More

Every year, Copier Careers, the copier industry recruiting firm, presents its annual salary surveys, including its Sales Representative Survey late last year. The company has been compiling salary surveys since 2002, but has only been presenting the Sales Representative survey Read More

I received an e-mail earlier this month from Access Innovations, Inc., an organization founded in 1978 and whose focus is Internet technology applications, master data management, database creation, thesaurus and taxonomy creation, and semantic integration. (I know, there’s a lot Read More

Each year we ask our Elite Dealers to identify the biggest challenges facing their dealerships and to share their strategies for overcoming those challenges. Some of those challenges are unique to that dealership or a given market while others are challenges that industry wide Read More

Throughout the month of January we’re presenting updates from the players in the document imaging industry who responded to our request to share their plans for 2016. It’s the perfect complement to last month’s highlights of the year and serves to set the stage for the 2016. The Read More

There were a couple of stories circulating the end of the year, which are sure to keep the rumor mill grinding as we begin 2016. The first one reported that Sharp shares rose by 8 percent as the result of reports that the Taiwan company, Hon Hai Precisions industry was willing to Read More