Features

Two-Minute Drill: Stramaglio “Retirement” is More of a Pivot to Next Adventure

Two years to the day after selling MWA Intelligence to Konica Minolta, company founder Mike Stramaglio quietly announced that he was stepping away from the company. When industry colleagues heard
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UPDATE: Canon Website Back Online Following Cyberattack

Note: As of last Friday afternoon, the Canon U.S.A. website is back online. We will provide more updates as they become available. Add Canon U.S.A. Inc. to a growing list of major corporations
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Don’t Just Accept It, Perfect It

Since March 12, this pandemic has worn on us all, taking away many simple pleasures in life. We get pounded every day by the media talking COVID-19 spikes, death counts, and overall gloom and
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Countering Margin Erosion: Pros and Cons of Looking to New Sources of Revenue

At a time in business when the sale of bread-and-butter offerings such as copiers and MFPs have been severely curtailed by COVID-induced conditions, dealers may be seeking to supplement their
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Agent of Change: Kyocera Difference Maker Oscar Sanchez Sees Reward in Risk

The great Russian writer Leo Tolstoy once observed, “Everyone thinks of changing the world, but no one thinks of changing himself.” But with all due respect to the man who penned “War and Peace,”
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M&A Roundup: Gordon Flesch Company, LDI Color ToolBox Bolster Capabilities

In the midst of a comparatively quiet summer on the mergers and acquisitions front, two of the dealer network’s bigger players announced the completion of acquisitions as Gordon Flesch
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Opportunities for Diversification: IT & Beyond

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. There’s nothing quite like a pandemic to force you to
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Now What? How IT Dealers Can Get the Jump on Business, Post-COVID-19

At some point in the not-too-distant future (which we can only hope is more near-term than the opposite), businesses will resume operating at some level of normal. While the definitio
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Polek & Polek Difference Maker Chris Polek Seeks to Elevate Customers

In the early stages of his career, Chris Polek quickly appreciated the value of finding a better way of doing something. As the CEO of Polek & Polek, a wholesale distributor supporting the
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Bay Copy Bolstering Signature Healthcare’s Document Generation with 500 New Machines

Bay Copy, a leading provider of digital document solutions, has entered into a five-year agreement with Signature Healthcare an integrated health care organization that owns Brockton Hospital,
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Don’t Overlook Policy When Designing Security

There’s no single defense against phishing and other social engineering attacks, according to Kevin O’Brien, CEO and co-founder of email security company GreatHorn. On the CyberWire’s Daily
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Life’s Gift of Lemons: Managed IT Dealers Explore Takeaways From COVID-19

It’s tough to discuss COVID-19 in the past tense when it continues to linger well beyond its “welcome,” like a drunk uncle at a holiday cookout an hour after everyone else has left. However,
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