Editors Blog

Assembling the Pieces to Create a Winning Solution Sparks GreatAmerica Difference Maker Robin Fonck

If you’re trying to come up with a gift idea for Robin Fonck, a puzzle book might be your best bet. Or maybe a 1,000-piece jigsaw representation of the Eifel Tower. There are few things Fonck,
Read More

Women in Leadership: A Roundtable Discussion with the Industry’s Top Executives

The office technology ecosystem is blessed to have a small but meaningful cadre of women leaders represented throughout the industry. Championing the cause of the next generation of women in
Read More

The Long Run: Distribution Management Difference Maker Sarah Custer Sets Winning Pace

Had Sarah Custer decided that she wanted to be a track star, the only question is would she be more suited in a role as a sprinter or a distance runner? After all, the vice president of sales
Read More

Future of Ecommerce: A Hard-Trending Fait Accompli, or a Tool for the Select Few?

Relatively speaking, online commerce is a newer phenomenon, dating some 20 years. Entrepreneurs were finding ways to earn a buck through their www vehicles in the mid-1990s, but the dot-com
Read More

Helping People Proves to be Secret of Selling Success for MTS Difference Maker Justin Wagner

To paraphrase a popular book’s title, everything a salesperson needs to know, they learned by teaching kindergarten. Or, in the case of Justin Wagner, it was fourth grade. It’s no secret that
Read More

Ecommerce and Territory Infringement: Tackling a Sticky Issue for OEMs and Resellers

When it comes to traditional MFP/copier sales, industry dealers have established territory rights set forth by their manufacturer partners that dictate which geographic areas are kosher for doing
Read More

From Systems to Finances and M&A, Docugraphics Difference Maker Josh Craig Stokes Passions

It’s not known whether Josh Craig has ever watched the movie “Barbarians at the Gate” or other business/finance thrillers, but the general manager of Docugraphics found out a little something
Read More

Two-Minute Drill: Canon’s Mason Olds Talks Competition, Differentiation and the Future

There’s no denying that Mason Olds is a confident man. Canon U.S.A., Inc.’s executive vice president of sales was flush from the sterling performance his company had unveiled to hundreds of
Read More

Epson Difference Maker Debra Merritt Remains Grounded as Career Continues to Soar

The enormity of her career growth and continued success is not something Debra Merritt takes for granted. Her twin sons like to point out that she used to work in the mailroom, and is now the
Read More

In Crowded Online Retail Field, Dealers Market Ecommerce to Expand Reach

There’s no debating that the office technology dealer community has been slow in embracing the use of an ecommerce platform to supplement and accentuate its existing salesforce. Late to the party
Read More

TSG Difference Maker Lindsay Keller Finds Networking Opens New Business Horizons

Lindsay Keller has a valid point. The operations manager for The Swenson Group (TSG) in Livermore, California, points out there’s no lack of meetings, programs, webinars and consultative
Read More

Canon U.S.A. Shares its “Jams” with Dealers at Summit in Nashville

Mason Olds laid out the ground rules from the very beginning of the Canon Dealer Summit that took place at the Omni Hotel in Nashville, Tennessee, from June 19-21. One, attendees were there to
Read More