Editors Blog

Let’s be honest. There’s nothing shocking about the rate in which DEX Imaging acquires dealers. If we had to spitball a figure, Dan Doyle Jr. and his transactions unit typically acquire six Read More

Anyone who has sat through a Kate Kingston sales training presentation is immediately captivated by her passion for the sales game and her genuine desire to help account reps become their best Read More

One of the best attributes that accompany the production print portfolio is the myriad market opportunities and the subsets of offerings within them. Commercial/P4P operations, in-plants, package Read More

Leaving a positive lasting impression with someone can sometimes be oddly difficult. Far too often, one negative experience can cast a pall over all the others. But a general rule of thumb can Read More

Difficult though it may be to believe, we are approaching the fourth quarter of calendar year 2026. While December may seem a ways off, it’s time to wrap up the nomination period for the 2026 Read More

It’s been said that everyone’s eyes sparkle bright in the sunshine. That applies to customer service also; a problem-free experience can elicit a truly happy response. The real challenge is Read More

As a child, Saleh Shirafkan gained a reputation for being too rough with his toys. What his parents didn’t realize was that their little boy was actually paving the way to his future vocation. Read More

A golf course provides ample opportunity to kick around ideas, and Andy Slawetsky would agree with that assessment. The CEO behind Industry Analysts, one of the office tech industry’s top news Read More

This publication is guilty of frequently extolling the virtues of dealers diversifying into ancillary products and services. And dealers are frequently wary of embracing the somewhat derisive Read More

It might be said that Chenyi Chiu reached the pinnacle of success the moment he committed himself to embracing a servant mindset. It wasn’t an executive title, notoriety or financial wealth, but Read More

In the 1998 poker-driven film “Rounders,” Matt Damon’s character opines “Few players recall big pots they have won, strange as it seems, but every player can remember with remarkable accuracy the Read More

Early in his career, Michael Conklin was sitting in his office when the owner of the company strolled in, toting two images. One was a picture of a medieval-period stone castle, the other an Read More