Sales and Service

Epson Introduces Two A3 Color Devices to its WorkForce Pro Desktop Business Print Portfolio

Epson America Inc., a worldwide leader in printing solutions, today added two new A3 color devices to its WorkForce Pro business print portfolio, the EM-C7100 color MFP and the EP-C7000 color printer. Powered by PrecisionCore technology, a simple, smart and clean solution, the
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AI and the Sales Process: Bringing Clarity, Expedience and Professionalism to the Process

Few people would debate that, in our personal and professional lives, artificial intelligence (AI) is only scratching the surface of possibilities. Then there’s the little matter of what exactly constitutes AI. For years, we have been using technology tools that have intuitive
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Stephanie Keating Phillips, Janene Aul Join Konica Minolta Dealer Advisory Council

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce the appointment of two new members to its Dealer Advisory Council (DAC). Effective as of the DAC meeting held this week in Belleair, Florida during The ANNIKA driven by Gainbridge at Pelican
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Media Copy Partners with KDI Office Technology to Broaden Digital Solutions and Improve Customer Experience in Philadelphia

KDI Office Technology is excited to announce its strategic partnership with Media Copy, a trusted boutique digital printing company serving the Philadelphia region. Through this collaboration, both companies are extending their service offerings to improve access to cutting-edge
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COECO Office Systems Rebrands as UBEO Business Services

COECO Office Systems, a company serving the printer, copier and document technology needs of businesses and organizations throughout the Carolinas and Southern Virginia, is officially rebranding under the name UBEO Business Services, effective Nov. 1. COECO (Carolina Office
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Two-Minute Drill: Mike Marusic Examines the Opportunity Dealers have with Dynabook

When Mike Marusic joined the ranks of the overemployed and assumed the role of Dynabook president, it wasn’t just a matter of streamlining the corporate reporting process. The president and CEO of Sharp Imaging and Information Company of America—parent company of Dynabook—sees a
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Avision Refillable EzToner Kit Offers Longer Life Before Swapping Cartridges

It occurred to Thomas Sheng that a toner technology his company, Avision, offers may actually result in the company making less money. Still, the president of the Taiwan-based manufacturer knows the cost savings enjoyed by end-users and the positive impact on the environment are
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GreatAmerica Facilitates Financing for B2BToolbox e-commerce Platform

GreatAmerica Financial Services and B2BToolbox announced a new capability that integrates financing into an e-commerce platform. This collaboration enhances the sales process for office technology providers and offers a fully digital experience for their customers. Office
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Sharp President and CEO Mike Marusic Takes Helm of Dynabook Americas

Dynabook Americas Inc., the gold standard for long-lasting, professional-grade laptops, announced Tuesday the appointment of Mike Marusic as its new president, effective October 1. Marusic also serves as president and CEO of Sharp Imaging and Information Company of America.
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M&A Roundup: Kelly Office Solutions Acquires Rapid Refill; IdentiSys Nets Capture Technology Assets

The acquisition wire continues to heat up just in time for the cool fall weather. A pair of deals were announced, with Kelly Office Solutions bolstering its market presence in Raleigh, North Carolina, by obtaining Rapid Refill. Meanwhile, security specialist IdentiSys added
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Xerox’s $400M Purchase of ITsavvy Underscores Commitment to Growing IT Services

Xerox Holdings Corporation (NASDAQ: XRX) announced Thursday it has agreed to acquire ITsavvy, an Oak Brook, Illinois-based provider of integrated IT products and associated services, for $400 million. The deal consists of a $180 million cash payment and secured promissory notes
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Industry Steps Up to Raise $80K-Plus (and Growing) for Hurricane-Impacted Advanced Business Equipment

After spending the last couple weeks putting the pieces back together in the aftermath of Hurricane Helene, Kevin Jackson—the president and CEO of Advanced Business Equipment (ABE)—finally has reason to smile. The dealership, based in storm-ravaged Asheville, North Carolina, is
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M&A Roundup: WiZiX Records Eighth Acquisition in as Many Years; Laser Copy Technologies Swings Deal

Whether WiZiX Technology Group’s annual business plan includes a quota of at least one acquisition per year is unknown, but the California dealership kicked off its eighth year in fine fashion, as it brought Carbon Copy of Placerville into the fold. In a separate deal,
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Hurricane Helene Forces Cancelation of BTA Fall Colors Event; Learn How You Can Help Those Impacted (UPDATED)

Given the aftermath of Hurricane Helene, the Business Technology Association (BTA) was forced to cancel the annual Fall Colors Retreat, which was scheduled for this week at the Omni Grove Park Inn in Asheville, North Carolina. The decision was made to cancel due to the impact of
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Canon, Amazon File Joint Trademark Infringement Lawsuit in the U.S. Against Counterfeit Toner Cartridge Sellers

Canon Inc. and Canon U.S.A., together with Amazon and Amazon Services LLC, jointly filed a lawsuit in the United States District Court for the Western District of Washington against 18 selling accounts that sold toner cartridges in the Amazon store in the U.S., alleging
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