Sales and Service

Last week, office technology dealers on our esteemed trends and predictions panel provided their insights as to what will be the key to driving success in 2025. After all, who’s better at prognosticating than those on the front line of business? This week, we turn to Read More

Flex Technology Group, (FTG), the only managed print services solution with national coverage for multi-vendor environments, announces Justin Rebhun has been promoted to the role of president of FTG Texas, a Flex Technology Group company. As president of FTG Texas, Rebhun has Read More

Welcome to the New Year. Yes, you’re at the office in body, if not spirit. Chase that headache away with a Tylenol or, if you prefer, more hair of the dog that bit you. But since we don’t advocate drinking on the job, you may want to ask your immediate report if a little whiskey Read More

Hard to believe, but December (and 2024) have slipped into the history books. It was a sometimes weird, often wonderful and occasionally astounding year. What will 2025 hold in store? Well, last week’s reveal that Xerox was acquiring Lexmark was a reminder to always expect the Read More

Some issues within the office technology dealership galaxy are more prevalent than others, and few feature the many consequences that arise from growth. Organic and acquisition growth alike can wreak havoc on a dealer’s service and support functions when it is unable (at least Read More

Xerox Holdings Corporation (NASDAQ: XRX) announced Monday it has agreed to acquire Lexmark International, Inc., from Ninestar Corporation, PAG Asia Capital, and Shanghai Shouda Investment Centre in a deal valued at $1.5 billion, inclusive of assumed liabilities. This acquisition Read More

Donnellon McCarthy Enterprises (DME), a leading provider of business technology solutions, announced the acquisition of Ohio Business Machines (OBM), a prominent office equipment and managed services provider with locations in Cleveland, Akron, and Toledo, Ohio. This strategic Read More

Keypoint Intelligence and Quantum Business Solutions have formed a strategic partnership to introduce Q2, a cutting-edge sales and marketing automation system tailored specifically for office technology and managed services dealers. Combining Quantum’s expertise in integrated Read More

DOCUmation, Texas’ largest privately-held technology solutions company, announced the acquisition of PopSmart Technologies, LLC USA, headquartered in Farmers Branch, Texas. This strategic acquisition builds DOCUmation’s presence across Texas and underscores its commitment Read More

Flex Technology Group (FTG), the only managed print services solution with national coverage for multi-vendor environments, announces that Rob Stevenson has been appointed vice president of marketing. Stevenson joins FTG with 20 years of experience in driving repeatable, scalable Read More

Our December issue encapsulates 118 of the office technology sector’s leading providers, the Elite Dealers. For many companies, it was a very good year, as evidenced by strong year-over-year growth from the honorees. But by no means was the campaign without its flaws, as dealers Read More

Well, the tickets have been purchased and the flight has been booked for Executive Connection Summit (ECS) 2025. The annual industry kick-off to the New Year will take center stage from Jan. 12-15, 2025, at the Scottsdale Resort at McCormick Ranch in sun-baked Arizona. We have Read More

Novatech, a leading provider of nationwide managed office solutions, announced the retirement of John Eckstrom, the former owner and CEO of Carolina Business Equipment (CBE). Eckstrom, who played a pivotal role in building CBE over the past 30 years and guiding it through its Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce Laura Blackmer, President, Dealer Sales, has received the 2024 Frank Award for “Best Female Executive.” The Frank Awards recognize outstanding achievements and excellence in the independent Read More

Advanced Business Methods (ABM), a trusted provider of office equipment and technology across North Dakota and Minnesota, is pleased to announce its acquisition of Magic City Systems, a technology solutions company based in Minot, North Dakota. The acquisition was finalized Nov. Read More