Sales and Service

Keypoint Intelligence Partners with Quantum Business Solutions to Launch Q2

Keypoint Intelligence and Quantum Business Solutions have formed a strategic partnership to introduce Q2, a cutting-edge sales and marketing automation system tailored specifically for office technology and managed services dealers. Combining Quantum’s expertise in integrated
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DOCUmation Acquires PopSmart Technologies

DOCUmation, Texas’ largest privately-held technology solutions company, announced the acquisition of PopSmart Technologies, LLC USA, headquartered in Farmers Branch, Texas. This strategic acquisition builds DOCUmation’s presence across Texas and underscores its commitment
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Rob Stevenson Joins Flex Technology Group as Vice President of Marketing

Flex Technology Group (FTG), the only managed print services solution with national coverage for multi-vendor environments, announces that Rob Stevenson has been appointed vice president of marketing. Stevenson joins FTG with 20 years of experience in driving repeatable, scalable
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2024 Elite Dealer Challenges: Turning Obstacles into Opportunities

Our December issue encapsulates 118 of the office technology sector’s leading providers, the Elite Dealers. For many companies, it was a very good year, as evidenced by strong year-over-year growth from the honorees. But by no means was the campaign without its flaws, as dealers
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ECS 2025: A Family Reunion, Industry Conference and Golf Tourney Rolled into One Must-Attend Event

Well, the tickets have been purchased and the flight has been booked for Executive Connection Summit (ECS) 2025. The annual industry kick-off to the New Year will take center stage from Jan. 12-15, 2025, at the Scottsdale Resort at McCormick Ranch in sun-baked Arizona. We have
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Novatech Announces Retirement of John Eckstrom, Former CEO of Carolina Business Equipment

Novatech, a leading provider of nationwide managed office solutions, announced the retirement of John Eckstrom, the former owner and CEO of Carolina Business Equipment (CBE). Eckstrom, who played a pivotal role in building CBE over the past 30 years and guiding it through its
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Konica Minolta’s Laura Blackmer Named Best Female Executive

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce Laura Blackmer, President, Dealer Sales, has received the 2024 Frank Award for “Best Female Executive.” The Frank Awards recognize outstanding achievements and excellence in the independent
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Advanced Business Methods Announces Strategic Expansion with Acquisition of Magic City Systems

Advanced Business Methods (ABM), a trusted provider of office equipment and technology across North Dakota and Minnesota, is pleased to announce its acquisition of Magic City Systems, a technology solutions company based in Minot, North Dakota. The acquisition was finalized Nov.
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Epson Introduces Two A3 Color Devices to its WorkForce Pro Desktop Business Print Portfolio

Epson America Inc., a worldwide leader in printing solutions, today added two new A3 color devices to its WorkForce Pro business print portfolio, the EM-C7100 color MFP and the EP-C7000 color printer. Powered by PrecisionCore technology, a simple, smart and clean solution, the
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AI and the Sales Process: Bringing Clarity, Expedience and Professionalism to the Process

Few people would debate that, in our personal and professional lives, artificial intelligence (AI) is only scratching the surface of possibilities. Then there’s the little matter of what exactly constitutes AI. For years, we have been using technology tools that have intuitive
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Stephanie Keating Phillips, Janene Aul Join Konica Minolta Dealer Advisory Council

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce the appointment of two new members to its Dealer Advisory Council (DAC). Effective as of the DAC meeting held this week in Belleair, Florida during The ANNIKA driven by Gainbridge at Pelican
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Media Copy Partners with KDI Office Technology to Broaden Digital Solutions and Improve Customer Experience in Philadelphia

KDI Office Technology is excited to announce its strategic partnership with Media Copy, a trusted boutique digital printing company serving the Philadelphia region. Through this collaboration, both companies are extending their service offerings to improve access to cutting-edge
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COECO Office Systems Rebrands as UBEO Business Services

COECO Office Systems, a company serving the printer, copier and document technology needs of businesses and organizations throughout the Carolinas and Southern Virginia, is officially rebranding under the name UBEO Business Services, effective Nov. 1. COECO (Carolina Office
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Two-Minute Drill: Mike Marusic Examines the Opportunity Dealers have with Dynabook

When Mike Marusic joined the ranks of the overemployed and assumed the role of Dynabook president, it wasn’t just a matter of streamlining the corporate reporting process. The president and CEO of Sharp Imaging and Information Company of America—parent company of Dynabook—sees a
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Avision Refillable EzToner Kit Offers Longer Life Before Swapping Cartridges

It occurred to Thomas Sheng that a toner technology his company, Avision, offers may actually result in the company making less money. Still, the president of the Taiwan-based manufacturer knows the cost savings enjoyed by end-users and the positive impact on the environment are
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