What we discovered when putting together the May print issue of ENX magazine, which focuses on the Difference Makers in the document imaging industry, this industry is chock full of people who are making a difference. There’s more than we could fit into a print publication. As a Read More

And so with the five Difference Makers profiled in this week’s newsletter, we have reached the end of what has been an enjoyable and illuminating series. Not to toot our own horn, but this was a terrific way to tout the individuals, well known and lesser known, that are making an Read More

After writing about this industry for as long as I have it’s a given that whether it’s an OEM or a solutions and services provider they can talk a good game about their hardware, solutions, or services offerings, and that’s exactly what Jim Corridi, vice president, Dealer Read More

The leasing and financing companies aren’t sitting back and doing what they’ve done last year. No way. They continue to create new programs to meet the needs of their customers and keep up with changes in the market. It’s inevitable and what needs to be done in order to keep Read More

It’s common knowledge that there is often a home field advantage for many local dealers even when competing against manufacturer direct branches who aren’t hesitant about giving away the store in order to win the deal. That’s why local dealerships often emphasize the community Read More

If there’s one thing you can say about Corporate Business Systems (CBS), it’s that customers appreciate the level of service that the dealership consistently delivers. Of course providing quality service is a given in the document imaging world if one wants to be successful, but Read More

The document imaging industry is changing at a rapid pace and nowhere is that more visible than with color technology, which is rapidly supplanting monochrome technology. With that shift comes a need for consistent quality, high value remanufactured color toner cartridges. For a Read More

As you may or may not have noticed, I’ve been on a technology kick the past few weeks, writing about the amazing things that technology has brought to our industry, our work, and our lives. After reading this book review in last Sunday’s New York Times Book Review sectio Read More

Remember when the workgroup ruled and centralized printing was in vogue? That wasn’t so long ago. In fact it’s still happening now. Or how about that bygone era when personal printers dotted every corner and corner office of Corporate America? No doubt there’s still segments of Read More

And so the countdown begins to the December issue of ENX when we announce the 2015 Elite Dealers. We had tremendous participation last year and we encourage you to participate again this year, or for the first time if you haven’t participated before. We’re already receiving Read More

I’m curious. Do you ever watch OEM or document imaging related videos on YouTube? Plenty of OEMs and even dealers either have YouTube channels or post videos on YouTube. If you watch do you find these helpful or informative? If I can be honest for a moment, I love writing about Read More

I’ve written about new technologies, technology shifts, disruptive technologies, and the way we work and how it’s changing all the time. I find it fascinating. Often, what’s going on in the real world mirrors trends in the business world and vice versa. I’m not sure yet what Read More

This week OKI Data Americas reaffirmed its commitment to the BTA channel with the introduction of new Smart A4 MFPs, including the MPS3537mc+, MPS4242mc+ and MPS5502mb+ Series. The new models are aimed at what OKI calls the mid-workgroup market.  These announcements follow up on Read More

This month in ENX magazine we’re celebrating the Difference Makers from the Document Imaging community. These folks represent all corners of the industry, from the OEMs, to services and solutions providers, to supplies folks, to analysts, to social media mavens, to speakers, and Read More

If it’s April, it must be time for Kyocera’s annual dealer meeting. Just like April showers and spring flowers, Kyocera’s dealer meeting comes along just about the same time every year. Dealer meetings always tend to offer a sense of optimism and serve as a rallying cry for the Read More