Toshiba’s Scott Robinson on Managed Print Services: Now and the Near Future

In the October issue of ENX Magazine, we examined the trends and tactics that are impacting dealers’ success with managed print services (MPS). Included in the editorial package was a manufacturer feature on the state of MPS. Unfortunately, one of the acknowledged pioneers
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Ricoh Difference Maker Jen Healy Leverages Magic of Collaboration in Field Marketing

Jennifer Healy has never shied away from a challenge. Having accrued nearly 30 years in the industry, with all but four of them spent immersed in the world of marketing, she forged a Teflon-like coating that prevented challenges from sticking. Thus, when the opportunity came to
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Beyond MFP Box: Industry Manufacturers Tout Top Hardware Offerings

There’s no denying the critical role MFPs play in the sales and marketing efforts of the office technology manufacturer sector and, of course, its reseller partners. Beyond the speeds and feeds, however, lies a world of opportunity with some of the less-celebrated elements of the
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Toshiba’s LEAD Beyond Conference Exemplifies Why Print Still Thrives

It’s sometimes dangerous to get caught up in prevailing theories, especially as they pertain to the office technology space. Larry White, for one, eschews the talk surrounding the demise, current or pending, of print. The president and CEO of Toshiba America Business Solutions
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Managed Services Excellence, Quality People Poise NBM Inc. as New England’s Best-Kept Secret

Family comes first to Bill Tracia—always has, always will. From a business perspective, however, one gets the impression that the president and owner of Northern Business Machines, a.k.a. NBM Inc., has a thirst for competition that can never be fully quenched. And this is what’s
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Hardware Highlights: Opportunities Abound for Non-MFP Equipment

It’s November already. Between late-year vacations, wrapping up month-end and year-end orders, finishing the year on a high note and mapping out 2024, there’s no lack of tasks to occupy dealers’ time. Here at the offices of ENX, we’re planning our 2024 calendar and putting the
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Ricoh Shifts Gears, Focus to Dealers at 2023 Partner Summit

The last time Ricoh had gathered most of its RFG dealers together was 2019. The show was called ConvergX, and the setting was Las Vegas, home of many a manufacturer-hosted event. Well, things have changed, and so has Ricoh. Thus, when 100 of its leading dealers converged (without
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A Different World: Has MPS Markedly Changed from Five Years Ago?

It comes as no big secret that the business community and the way companies and people go about their day has dramatically shifted in the past five years. It will likely take about 10 years for historians, economists and prognosticators to gain clarity and assess the major
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Dare to Dream: TABS Difference Maker Christina Fisher Fulfills Her Promise

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great things. Her dream was to become the first person in her family to attain
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Xerox, Fujifilm Reach Manufacturing Accord

Xerox has extended its manufacturing deal with Fujifilm to source equipment and supplies. While details are scant, Xerox will reportedly spend $1.17 billion on products manufactured by Fujifilm this year. The news was shared by Xerox with its channel partners via email. Media and
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ACDI Energy Services Announces Shore Office Systems as New Reseller Partner

Benton, AR (Oct. 24, 2023) — ACDI Energy Services is excited to announce the addition of Shore Office Systems as an authorized reseller of its electric vehicle (EV) products. ACDI Energy Services is focused on adding power to the growing electric vehicle market that supports
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Forward Momentum: Dealers Ponder the Future of Managed Print Services

For anyone who’s ever owned a puppy, the somewhat odd but apt correlation between young dogs and managed print services (MPS) is undeniable. Both require significant attention; neglect can produce disastrous results. They need to be nurtured and constantly monitored to avoid
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Usherwood Office Technology Difference Maker Mike Riordan Pivots from Mr. Fix-It to Service Leadership

Those of us old enough to remember the 1970s vividly will recall how the television set was the center of the household universe. No YouTube, eBay, Amazon or the internet, for that matter. Only the warm, often statically glow of the boob tube brought the world into our homes,
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Mark of Excellence: ENX Magazine Unveils 2023 Elite Dealers List

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, announces the 2023 list of Elite Dealers. Comprehensive profiles of the 118 dealer honorees will be featured in the December issue of ENX Magazine. As 2023 saw the
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Ninestar Ban: Dealers Chart Supplies Concerns and Strategies in Relation to MPS

The June edict by the Department of Homeland Security (DHS) that essentially sidelined cartridges and supplies manufactured by China-based Ninestar should, in theory, have somewhat of a deleterious impact on managed print services (MPS) programs. But are the so-called cloned
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