Digitech Systems Difference Maker Nathan Schwenke Strikes Professional Gold

It’s safe to say that Nathan Schwenke knows a valuable find when he sees one. The man has carved out a name for himself on several fronts. Schwenke is a celebrity in the treasure hunting community who owns a brick-and-mortar business dedicated to the hobby, Midwest Diggers, which
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Elite Dealer Challenges: Calling Audibles Sets Companies on the Right Track

December is always an optimal time for reflection, to ponder the good and bad, the gains and losses, the takedowns and bad beats that marked the year as it draws to a close. Not to be a Donnie Downer, but your friends at ENX Magazine have decided to focus on the negative aspects.
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Six Degrees of Success: Pulse Technology Difference Maker Chip Miceli Does his Part to Uplift Industry

What is the common thread between actor Kevin Bacon and Pulse Technology CEO Chip Miceli? Both gentlemen are ideal candidates for the Six Degrees of Separation game. One can link any actor with Bacon inside of six steps—for example: Dustin Hoffman starred with Donald Sutherland
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CIT Rules it has Jurisdiction in Ninestar-DHS Case

The wheels of justice are turning slowly for Ninestar in its legal attempts to lift its placement on the Uyghur Forced Labor Prevention Act (UFLPA) Entity List by the Department of Homeland Security. Last week’s court ruling, however, provided definite, if minimal,
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Confronting Challenges: Elite Dealers Share 2023’s Biggest Obstacles

This is easily one of my favorite features of the year, when we ask our Elite Dealer honorees that one question on everyone’s mind: What was the greatest challenge you experienced this year, and how did you respond to it? Obviously, there are universal business conditions that
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VOS Difference Maker Jason Habbal’s Thirst for the Sale Propels Company

It’s been said that the most competitive of salespeople hate losing more than they like winning. While it may sound like backward logic, there is a difference. Quite a meaningful one, actually. For those who live by the sale, closing a deal is always the default expectatio
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Top 10 Stories of 2023. Shock Absorber: A Year Filled with Jaw-Droppers We Never Saw Coming

You have to give the office technology industry credit. Just when you think it’s become mundane and predictable, 2023 strolls into our lives and turns it upside down. Following three years of almost nonstop pandemic talk and the latest headaches in what seemed like a never-ending
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Selling Non-MFP Hardware: Some Tips from the Dealer Pros

In the spirit of the season, it’s time to put a bow on the November State of the Industry report on selling non-MFP hardware. Beyond talk tracks and vertical entry points, a number of these offerings profiled—from interactive white boards to security/access systems—call for an
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TABS’ Difference Maker Ron Nylen’s Wisdom and Attention to Detail Saves the IT Day

It’s true that not all super heroes wear capes, nor do they all look like Jason Momoa, for that matter. Saving the day in the business world rarely entails stopping a large boulder from hitting a bus, or preventing aliens from taking control of the world. No, some of the most
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One Moves Forward for Tomorrow, Another Stands Still for Eternity

A letter arrived for my youngest son, Jayson, the other day, trumpeting the news that we’d been treated to just the day before via an electronic announcement: He had been accepted to Seton Hall University. Jay wants to take the three-plus-two master’s program in international
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Scaling Non-MFP Hardware: Striking a Balance Between Home-Grown Knowledge, SMEs

Office technology sales reps can sell MFPs all the live-long day. It’s not quite to the level of automotive salespeople, who in recent years have had the benefit of high demand and low inventory emptying dealer lots almost as soon as new models arrive. We’ve had our own supply
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Mentoring Teammates is One Way Sharp Difference Maker Moonsun Park Pays it Forward

When she was named senior vice president, CFO of Sharp Electronics in 2018 after nearly five years as a controller, Moonsun Park saw it as validation of not just the faith the company had in her abilities, but also the tools she possessed to reconcile challenges. And despite the
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Non-MFP Hardware: Stand-Alone Sale or a Piggyback Candidate?

Reps introducing clients and prospects to non-MFP hardware offerings within their dealer catalog is fully covered in Sales 101 training. Obviously, every rep is going to (or should) keep his/her eye out for any opportunities to serve client needs—be it through a tech review/site
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The Truth, Plus Consumables, Set Actionable Intelligence Difference Maker Charlie Brewer Free

It’s not an embellishment to say that the internet has enriched our lives during the past 30 years. It ushered in an age of instant information. Unfortunately, the cost of admission was being exposed to a great deal of misinformation in the form of rumors, half-truths and
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Monthly Recurring Revenue: Taking a Bite Out of the Competition

Word play of the day: let’s take a look at reoccur and recur. They sound alike and are frequently used interchangeably. As your handy dictionary points out, the general meaning is “to happen or appear again.” The lone difference is in the frequency of each. Let’s use an example.
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