Mind Over Matter: Konica Minolta Difference Maker Nancy Newel Still has Chops

Early in the career of Nancy Newel—her first year of sales—she participated in a training program called Neuro Linguistic Programming. It’s a somewhat controversial approach to communication, personal development and psychotherapy. Newel, who was a competitive swimmer growing up,
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Between M&A and Rep Onboarding, it’s Full Steam Ahead for UBEO Business Services

There’s been a marked uptick in the volume of acquisitions in the past month. Many of the moves that have taken place have featured some of the more notable transactional finishers in the office technology stratosphere: DEX Imaging, Pacific Office Automation (POA) and
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A Higher Degree of Greatness

There’s something special about the month of May that goes beyond springtime beginning in earnest. Although the warmth is a time for renewal, it also signifies the end of one journey and the start of another in the form of students graduating from colleges and universities.
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A Higher Degree of Greatness: ENX Magazine Reveals 2026 Difference Makers

With graduation season almost upon us, it seemed only fitting to bring a little pomp and circumstance to the 2026 class of ENX Magazine Difference Makers. Every February, like clockwork, we tap our readership to provide shining examples of the myriad professionals who set
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Beyond the Bucks: Qualities that Make for an Attractive Employment Destination

If you scanned the other articles from this week’s newsletter, you undoubtedly caught the reveal of the 2026 Difference Makers, a collection of 67 MVPs from every house in the office technology neighborhood. Human resources departments everywhere are keen on sourcing folks such
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Retention Walls: How Dealers Counter Employee Career Stagnation

For the many people who call the office technology industry home, job satisfaction goes beyond mere financial compensation. Well, OK, let’s not blow too much smoke—there are those for whom a boost in salary is far more important than a title, greater responsibilities, oversight
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M&A Roundup: MKCNext Fuels POA’s Wide-Format Play; Double Dip for UBEO

Whenever a dealership makes a big play in a new geography or with a debut product/service capability via the acquisition route, annexing the recognized leader in either category is the optimal splash to make. That’s what Pacific Office Automation (POA) had in mind when it
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Intelligent Interviewing: Dealers Talk AI and the Art of Hiring and Retention

You may have noticed that AI is getting a lot of press lately. Most of it has been negative, especially when it comes to data centers and the potentially disastrous impact their needs (namely electricity and water) could have on the environment. Noise and air pollution are also
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Partner Prowess: Toshiba Turns to Xerox for Light Production Units

Toshiba America Business Solutions prides itself on offering its clients a best in-class array of products that enable them to create “the most optimal print environment possible.” The manufacturer is broadening its portfolio courtesy of Xerox’s PrimeLink color and monochrome
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Toshiba Promotes Accomplished Sales Leaders Peter Morisco and Mike Maccabe

Lake Forest, CA (April 8, 2026) — Toshiba America Business Solutions today promotes two of the company’s most accomplished and respected sales professionals, Peter Morisco and Mike Maccabe. The promotion of Morisco to vice president, national dealer sales (United States)
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Deeper Drill: Breaking Down the Impact Networking Partnership Model with Alltura Solutions/ImpactWest

This week’s announcement regarding the managed IT and cybersecurity relationship between Impact Networking and Alltura Solutions that was first revealed at Executive Connection Summit in Scottsdale, Arizona, in February is redefining what brands and partnerships could well look
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DEX Imaging Bolsters Lone Star Holdings Via SOS Acquisition

DEX Imaging has made a significant addition in the Lone Star State with the acquisition of Southwest Office Systems (SOS), according to several sources. Located in Euless, Texas, near the Dallas/Fort Worth International Airport, SOS was founded by Victor Puente in 1964 as a
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When Account Reps (Don’t) Attack: Support Key to Maintaining Star Sellers

Like a star wide receiver on a football team, the humble account representative is well aware of his/her importance in the success of a dealership and how their performance is a driver of success. While salespeople aren’t as petulant, moody or self-absorbed as wide receivers (or
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Copier Careers Enjoys Bird’s-Eye View of Evolved Industry Employment Landscape

People of the pre-internet age enjoy sharing stories—some of which are undoubtedly embellished romanticized—in which they walked into a business, unannounced, and declared, “If you hire me, you won’t regret it.” Unusual though it may sound to most people born after 1980, walk-in
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Growth Vehicles Enable Konica Minolta to Push its Way Beyond Challenges

The walls in Sam Errigo’s office are adorned with large, framed displays that include the jerseys of Yogi Berra, Carlton Fisk, Johnny Bench and Thurman Munson. It’s only appropriate; these catchers (except Berra) were the toast of Major League Baseball in the 1970s. So what makes
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