We live in a results-oriented world, which has been a reality for many, many moons. It’s particularly true in business, as the ways and means of accomplishing a task pales in comparison to the result; unless that result is resoundingly negative, little attention is paid to h Read More

There was a time not long ago when auction and antique shows were huge on cable television. PBS, of all networks, set the standard with its “Antiques Roadshow.” The scripted drama “Storage Wars” has lasted about 15 years, including several iterations, and Read More

As dealers ponder whether a certain ancillary product offering is a good fit for their particular client and geography base, there are several obvious checklist items to consider. Cost to entry, degree of training required, the need for subject-matter experts and possible monthly Read More

It is impossible for Rick Bastinelli to retire, for that would mean the longtime top executive of Baltimore-based Centric Business Systems is ready to sit back and relax. But while he did technically call it a career a couple weeks ago, at the conclusion of a two-year transition Read More

OK, so we’ve identified three diversification outlets for dealers to consider, and you’ve probably read the main article detailing your fellow resellers and their journeys into offering mailing equipment, EV chargers and unified communications. But why stop there? The team at ENX Read More

Clark Bugg has a secret, but he’s not going to tell you what it is, so don’t even bother asking. The vice president of North America channel sales at Lexmark was recently promoted, and one doesn’t earn stripes by spilling the beans. Hell, he even swore the press/analyst crew to Read More

Alan Albergaria was taking a pre-dinner stroll the evening of March 27, 2020. The previous two weeks had been hectic as businesses, including Automated Business Solutions (ABS), scrambled to get situated in the wake of the pandemic. Albergaria, the president and co-founder of the Read More

One of the great attributes of the office technology dealer ecosystem is its resiliency. The reason many of these companies have been in business for decades (100-plus years in some extreme cases) is their willingness to recognize that technologies change and evolve. If your firm Read More

Like the swallows return to San Juan Capistrano or people complaining about Oscar nomination snubs, there are a few things we can count on every year. Here at ENX Magazine, we’ve done our part to bring continuity to your lives, be it through the Difference Makers program each Read More

Milestone anniversaries are important in celebrating how a company has beaten the odds and remained a strong, ongoing concern through the many trials and tribulations encountered along the way. But as much as it is a time to thank employees and customers for their loyalty and Read More

Success is rarely an absolute, at least for the majority of businesses. Unless a company sets lofty goals that are accomplished—and if you did, proper kudos go out to you—it will take stock of all the pluses and minuses and reach an overall conclusion. For example, perhaps your Read More

While evaluating Elite Dealer submission forms last September, I came across a first-time entry, a dealer that hails from Swedesboro, New Jersey, a town not all that far from the East Coast offices of ENX Magazine. In fact, I had grown up in a neighboring community and still have Read More

It’s hard to believe that a full year has passed since the Executive Connection Summit (ECS) welcomed the who’s who of the office technology dealer community. But beginning Sunday, nearly 350 attendees are expected to converge on The Scottsdale Resort at McCormick Ranch for ECS Read More

Last week’s bounty of news surrounding acquisitions and organizational shuffling is a constant reminder that change is always afoot in the office dealer stratosphere. For some organizations, 2024 planning occurred well before last December, and industry players are already Read More

Here in the East Coast offices of ENX Magazine, our typical tools of the trade—despite being a magazine that serves the office technology dealership universe—tend to lean toward the remedial side. Not that there’s anything wrong with your garden variety Canon or HP Read More