Scott Cullen

Because of the Thanksgiving holiday it’s a short week for many of us so I figured I should get this week’s issue out sooner rather than later. As the year winds down along with my third year of publishing The Week in Imaging, this is an ideal time to give thanks to an industry Read More

This week we’re presenting a blast from the not-so-distant past in The Week in Imaging with a profile of Marco, a $150-million St. Cloud, Minnesota-based dealership that is setting new standards in growth as it expands into new markets and new product and services.  Throughout Read More

As Lou Reed, one of my all-time music idols sang, “I guess that I’m dumb because I know I’m not smart, but deep down inside I have a rock and roll heart.” Some of you know about my rock and roll heart already. Besides my 27-year career as a journalist in the office technology Read More

I just returned from Orlando where I spent time at the Sharp and Toshiba dealer meetings. I’ll be presenting more detailed coverage on each of those meetings in next week’s issue of The Week in Imaging, but for now a brief observation. Each of these companies shared a vision that Read More

At the end of September I attended the first day of BTA East in Baltimore. The keynote speaker was Senior Vice President of Samsung’s Enterprise Business Division, Tod Pike. His address on why dealers are great and seven ways they can remain great, particularly when Read More

Next month The Week in Imaging celebrates its third year of publishing.  I’ve been writing about this industry for various dealer and end user office publications since 1986.  Barring any unforeseen developments, I plan to keep it up for at least another 15 years. If you receive Read More

I hope you’ve been enjoying reading the Elite Dealer profiles as much as I enjoyed writing them. It’s an amazing group comprised of dealers of all shapes and sizes from across the country. I’m honored to present these awards each year and every year get to know some of these Read More

MERIDIAN IMAGING SOLUTIONS www.whymeridian.com Alexandria, VA President/Owners: Matt Williams/Terri Sullivan Year founded: 1995 Number of employees: 107 Primary hardware vendors: Ricoh, Konica Minolta, RISO, HP, Lexmark Primary solutions and services offerings: Nuance (Equitrac Read More

I’m a big fan of industry events. That goes back to my earliest days in the industry in the mid to late 1980’s. I still long for that one-stop networking experience of the old NOMDA and BTA shows.  You don’t really get that anymore, at least not the way it was in the ‘80s. Read More

Sometimes you just want to pull your hair out. You think everything is working out fine then you discover it isn’t. For those of you who have noticed some formatting issues with The Week in Imaging newsletter, I believe that’s been fixed. I spent a good portion of last Friday Read More

This week we present another group of 2013 Elite Dealers. When these awards were first presented by that other publication I worked for in 1988, the dealers honored as Elite Dealers that sold office technology could best be described as copier dealers. Today, most of our Elite Read More

This is always an exciting time of year at The Week in Imaging as we announce the year’s Elite Dealers. We’re going to unveil a new group each week throughout the month of October with the final group presented in the Nov. 1 edition. I’ve had a voice in selecting the Elite Read More

With one week to go until we announce the first group of 2013 Elite Dealers, I thought it would be interesting to examine some of the challenges our 2013 nominees have been faced with during the past year. It’s a mixed bag of challenges that are representative of so much that is Read More

That headline is meant to be ironic. Based on the early returns on our survey about how many dealers are charging for scans, it looks like there aren’t a whole lot of scan artists among the dealer channel.  Indeed, dealers who are not charging are handily winning the race 78% to Read More

Terry Bogner of Austin Technology Group in Austin, Texas, had an epiphany a while back. He had one of those inexpensive inkjet MFPs at home that had seen its better days with the exception of the scanning function.  Even after he replaced that device with a laser printer, he was Read More