Scott Cullen

Between the Lines: Service & Operations Manager Salaries Predicted to Decline

If  a recent prediction from Copier Careers, the Minneapolis-based recruiting firm for the document imaging industry, comes to fruition then dealerships across the country will be paying lower base salaries to service and operations managers in the not-to-distant future. That’s a
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Between the Lines: Who Needs Copier Dealers?

I saw this article online, “Do We Really Need Car Dealerships Anymore?” from Popular Mechanics and it got me wondering whether or not anyone could ask that same question of copier dealers. The gist of the Popular Mechanics story is that Tesla Motors, makers of Model S cars, with
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Between the Lines: Not Dazed and Confused at My High School Reunion

A few weeks ago I wrote about what sometimes happens in social situations when I discuss what I do and half jokingly mentioned how saying I wrote about the office technology and imaging industry was a conversation killer. That was an exaggeration although it’s extremely rare when
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Between the Lines: A Not-So-Subtle Reminder

I cannot tell you how many times I have to remind my son to clean his room before it actually happens.  I don’t understand it. As a kid, I always cleaned my room. I couldn’t stand the disorder. Unfortunately, in this case, the apple fell pretty far from the tree. It’s not unusual
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Between the Lines: Yesterday and Today

I’ve said it before and I’ll say it again, the more things change, the more things change. Having covered this industry as a journalist for 27 years now, I’ve seen a lot of changes as have many of you who have been in the industry longer than I have. Then again, those of you who
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Between the Lines: Copier Careers Technician Salary Survey Offers Food for Thought

Have you had an opportunity to look over the results of the 2013 Copier Careers Technician Salary Survey yet? I’ve been following and writing about their surveys for years and although the results are historically fairly consistent year over year, they still offer food for
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Between the Lines: So What Do You Do?

Last Saturday I attended a fundraiser for a local hospital. The hospital is a client of the engineering firm my significant other works for and since she’s heavily involved in a major building project for them and her firm was a sponsor of that evening’s cocktail hour, attendance
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Between the Lines: Old and Out of Touch on Facebook

As some of you know I’m a big-time music fan. I produce a monthly concert series and spend a fair amount of money each year on music, albeit now it’s mostly digital downloads (I’m not a country music fan at all, but two of my favorite albums this year tread a fine line between
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Between the Lines: Age Discrimination

I received an e-mail last Friday from a reader with an interesting observation about the first 20 names on The Week in Imaging’s Top 40 Most Influential People in the Imaging Industry list. “Most of them are old.” That wasn’t meant to be negative, but was
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Between the Lines: The Next Acquisition Opportunity Comes a Knocking

I had an interesting conversation the other day with Carmen Pitarra, president of Northeast Print Supplies & Equipment in Pittstown, PA. His company sells office technology, software, and office supplies as well as MPS. Office supplies now make up about 50 percent of his
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Between the Lines: Unveiling the First of Our Top 40 Most Influential

I’ve been working on this year’s Top 40 Most Influential People in the Imaging Industry for what seems like months. I guess that’s because it has been months. I’ve been going through the nominations, making selections, weighing the opinions of trusted friends and advisors in the
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Between the Lines: Packing My Bags for Transform Global 2013

I have a reputation for packing for business trips and vacations a week or more in advance. The strategy behind that is that the more I get done in advance, the less I have to do at the last minute. It’s a great strategy when it works, but I still obsess about under packing and
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Between the Lines: Calling All Elite Dealers

I know it should be obvious, but I’m going to draw attention to the Elite Dealer nomination form anyway. Indeed, there’s no time like the present to start working on your Elite Dealer nomination forms. You can link to it on the home page of The Week in Imaging  Website or in the
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Between the Lines: Take a Look at TWII’s New Look

I’d like to share a valuable lesson with you. A Website redesign is not a quick and easy process. No way, no how. It takes time, a lot of back and forth, and just when you think you’re done and ready to go, you’re not. Well, ready or not, here it is, the revamped, revised, new
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Between the Lines: Really?

Thanks for all the well wishes. I’m recovering nicely. The past couple of weeks I ran two articles I had originally written for my local Chamber of Commerce publication on how a business can take better advantage of the Internet. The inspiration is partially next week’s rollout
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