Donnellon McCarthy Enterprises

Partnership Potential? Dealers Skeptical About Doing Business with Online Retailers

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry is waiting with baited breath to see how that will translate when fully enacted (note:
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Does the Managed Service Contract Shield Dealers from Online Retailers?

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more aspects of a client’s business that fall under the supervision of a dealer, the more
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DME Difference Maker Jim George Enters Industry by Chance, Makes Dealership a Destination Career

We’d love to tell you that Jim George had a vision for being a successful executive in the office technology industry, but that would be inaccurate. In fact, the man himself admits to entering the industry with his “eyes wide shut.” George’s foray into the industry came via
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Cincinnati Enquirer Names Donnellon McCarthy Enterprises a Winner of the Top Workplaces 2019 Award

Cincinnati (June 21, 2019) — Donnellon McCarthy Enterprises has been awarded a Top Workplaces 2019 honor by The Cincinnati Enquirer for the third year in a row. The list is based solely on employee feedback gathered through a third-party survey administered by research partner
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The Moving Target that is IT Security: An Evolving Menace

Once upon a time, the pace of technology was measured in generations. Then it became decades. After the onset of the internet revolution and the iPhone, the measuring stick became five years, then three years. Now, ironically, looking beyond three years might cause one to be
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Teacher, Coach and Fortune Teller: The Myriad of IT Security Roles Dealers Must Encompass

Let’s be honest, managed IT can be a nuisance to end users, particularly when it comes to security considerations. They’re interested in doing business, not updating their passwords every three months. They may smile and nod politely when presented with safety precautions, but IT
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Donnellon McCarthy Enterprises Named a 2018 Torch Award Winner

Cincinnati (Oct. 19, 2018) – The Torch Awards for Marketplace Ethics is always an exciting event, and 2018’s occasion was no different. Held in the Sharonville Convention Center’s Northern Lights Ballroom, BBB Center for Ethics and the participating organizations in attendance
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Seek Out Counsel and Expertise: There’s No Need to Fly Solo with MPS

The road to MPS proficiency can be a long and arduous journey, but as we wrap up September’s State of the Industry focus on the topic, we are reminded that there are a wealth of resources within reach that can mitigate some of the most common tripping points experienced along the
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Broaching the Topic of MPS: Where to Begin with Clients

Attention, dealers. Who wears the decision-making pants in your family of customers? Obviously, it varies depending on the product or service offering. On the subject of managed print services (MPS), many will point toward the chief financial officer. If the value proposition
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Donnellon McCarthy Enterprises Acquires Tri State Business Equipment, Adds Lorenzen as Director of Customer Experience

Cincinnati (Sept. 12, 2018) — Donnellon McCarthy Enterprises (DME), a leading office technology solutions company, announced the acquisition of Tri State Business Equipment, an office supply and technology company in Harrisburg, IL. Tri State Business Equipment has been in
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Donnellon McCarthy Enterprises Acquires Columbus Office Solutions & Systems

Cincinnati (May 3, 2017) — Donnellon McCarthy Enterprises (DME), a leading office technology solutions company, announces the acquisition of Columbus Office Solutions & Systems (COSS), an office systems provider in Columbus, Ohio, and a go-to-source for all your mailing
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Elite Dealers Managing the Challenges of Growth

As we sweep up the remainder of 2017 and prepare to usher in the New Year, we are constantly reminded that change is one of the few constants we can rely on. After all, how many of us spent New Year’s Eve with Dick Clark, celebrating the ball dropping? But while the list of
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Donnellon McCarthy Enterprises a Semifinalist for Goering Awards

Cincinnati (Aug. 14, 2017) — Donnellon McCarthy Enterprises (DME), the premier office equipment and technology solutions provider in the Cincinnati and Northern Kentucky region, is proud to announce recognition as a semifinalist in the 18th Annual 2017 Goering Center Family &
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