AIS Las Vegas

Officer Dealers Look Ahead to the Future of Technical Service

This week, we close out our February State of the Industry overview of technical service in the office equipment industry by asking the $50,000 question: where do we go from here? Clicks, market trends and the pandemic have all added an extra wrinkle in the dealers’ ability to
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Sidestepping a Pandemic: Dealers Chart Challenges of Delivering Technical Service On-Site

Ah, the joys of being a service technician during the age of COVID-19. Face mask? Check. Hand sanitizer? Check. Gloves? Got ‘em. Disinfectant spray for machines? Right here. Maybe disposable work mats and booties, or anything else that makes a tech look more like a surgeon? Sigh.
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Help Wanted: Dealers Assess Market for New Employees During the Pandemic

What the pandemic has done to the business landscape, among other things, is to add a variable layer to the quest for finding and maintaining quality employees. The pool of competent, industry-specific applicants was quite thin at the onset of 2020, but with millions of people
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Does the Managed Service Contract Shield Dealers from Online Retailers?

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more aspects of a client’s business that fall under the supervision of a dealer, the more
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AIS Difference Maker Keven Ellison Personifies What the Power of Marketing Can Do for a Dealership

Having enjoyed a successful 25-plus year career in the world of marketing across a variety of businesses, Keven Ellison was contacted by a business associate from AIS of Las Vegas. She told Ellison about AIS’ corporate culture and felt that he would fit into the organization like
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David Riener Joins AIS Executive Team as Vice President of Sales for California

Las Vegas (April 25, 2019) — AIS-Advanced Imaging Solutions Inc., a leading provider of office technology solutions for business announced that David Riener has joined as vice president of sales for all California locations. Riener is now responsible for the leadership of the
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Teacher, Coach and Fortune Teller: The Myriad of IT Security Roles Dealers Must Encompass

Let’s be honest, managed IT can be a nuisance to end users, particularly when it comes to security considerations. They’re interested in doing business, not updating their passwords every three months. They may smile and nod politely when presented with safety precautions, but IT
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