Hot Takes: Dealers Assess the Profit Heroes of 2024’s First Half

The early frontrunner for the 2024 pithy business observation of the year goes to the following gem: the juice has to be worth the squeeze. It’s as clever as it is true. Dealers have long been open to the idea of diversification, right? The qualifier is always, “Will I make a
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Golden Rules Enable Marco Difference Maker Clay Ostlund to Demonstrate Excellence, Versatility

Everyone should have their own personal board of directors, a group of individuals who can be relied upon to provide perspective. Clay Ostlund is fortunate to have just such a group of people who have his best interests at heart. The chief revenue officer for Marco has gleaned
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Canon U.S.A. Reduces Workforce at Melville Headquarters

Canon U.S.A., the industry’s largest manufacturer, has reduced the employee ranks at its Melville, New York, headquarters by more than 100 as part of a reorganization initiative. The company confirmed the news regarding the layoffs, first reported by Long Island publication
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Go Cloud, Young Man: Intermedia is Banking on Conversion Opportunities, Growth

There are those who would tell you that phone systems, as a business offering, is a pond that’s already been overfished. Maybe that’s true, or maybe not. But one thing is certain: unified communications as a service (UCaaS) via the cloud is an opportunity not to be missed. In
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From Digital to the Integrated Office, LDI Connect Marches to Continued Success

The Broadway hit “Suffs,” a six-time Tony Award-nominated musical about the women’s suffrage movement, culminates with a song titled, “Keep Marching.” It’s a call to action for the next generation and includes the admonishment, “Your ancestors are all the proof you need that
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Underrated Solutions: Dealers Share Success Stories of Non-MFP Gems

We generally view ancillary products as those being outside the main technology core, likely supplemental and less expensive, and possibly having a direct correlation to a cornerstone offering. Quite often they’re used as an enticement to convince clients to sign off on a much
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The Vanishing A3? Dealers Evaluate their Future Amid Continued A4 Ascension

There’s a cute little observation in the office technology industry that the A4 can do anything the A3 can, except cost more money. Since few environments have the need for the 11×17” sheet size, it confirms the adage that there’s many a truth said in jest. Don’t shed a tear
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Ecommerce Destiny Finds Impact Networking Difference Maker Matt Michael

Do we choose our destiny, or does it come looking for us? The answer may be found in religion or spirituality, but life also offers a random element that sends us hurtling through life on the whims of a feather. It’s much more reassuring to think that we, alone, control our own
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Model for Success: Fearlessly Striving for Innovation has Served Difference Maker Peter Salzano Well

Starting a business from scratch is a daunting task. It offers little in the form of guarantees, and the sweat equity that must accompany the financial commitment doesn’t always produce an immediate profit. Or any at all, for that matter. Our friends at the U.S. Bureau of Labor
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Charles Usherwood, Founder of Usherwood Office Technology, Remembered for Kindness

Charles Usherwood, whose small mom-and-pop technology shop in Oswego, New York, grew into a $40-plus million dealership headquartered in Syracuse, passed away June 18 at the age of 90, the company reported in a blog. Mr. Usherwood founded Usherwood Office Technology in 1976 and
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What Can A3 Devices Accomplish that A4s Can’t? Apparently, Not a Lot

Broadway aficionados and people of a certain age will remember the musical “Annie, Get Your Gun” with its catchy, if sometimes annoying closing tune, “Anything You Can Do (I Can Do Better)” first performed by Ethel Mermen and Ray Middleton. A nod to one-upmanship, the song has
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TMD: Bon Voyage, Bob Goldberg! Retiring BTA Counsel Reflects on Rewarding Career

A handful of personalities throughout the office technology sector have garnered legendary status, perhaps none more so than Bob Goldberg, who spent upwards of 50 years in serving the Business Technology Association (BTA) as its general counsel. But the industry sage, who has
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Finding Apex of Success Keeps ECI Difference Maker Anna Grubb Climbing Higher

Rock climbing is not for the faint of heart. Doing it blindfolded is not for the sane of mind. Kidding! Anna Grubb discovered it is a skill and gumption she possesses, and the Gananoque, Ontario, native believes it to be a metaphor for clear communications and listening. From it,
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Kyocera to Showcase Latest in Inkjet Technology at PRINTING United 2024

Fairfield, NJ (June 28, 2024) — Kyocera Document Solutions America Inc., one of the world’s leading document solutions companies, is thrilled to announce its attendance at the PRINTING United Expo in Las Vegas this September. Kyocera is returning to the international print fair
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Leasing and the Future: Variables and Wild Card Factors May Dictate Trends

Events and changes have a way of reverberating through Wall Street and Main Street. You may have noticed that this is an election year (insert smirk) and the markets will react whether President Biden wins another four-year hitch or former President Trump is returned to the oval
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