Elite Dealers: $100 million to $300 million

All Copy ProductsDenver, COwww.allcopyproducts.comwww.verticomm.com Year Founded: 1975President/Owner: Brad KnepperNumber of Employees: 480Primary Vendors: Konica Minolta, Sharp, Canon, Muratec, KIP, Océ, HPPrimary Solutions Offerings: Verticomm, Verkada, Intermedia, FP Mailing,
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Elite Dealers: $300+ million

DEX Imaging, LLCTampa, FLwww.deximaging.com Year Founded: 2002President/Owner: Dan Doyle Jr.Number of Employees: 2,000+Primary Vendors: Konica Minolta, Kyocera, Canon, Ricoh, HPPrimary Solutions Offerings: PaperCut, Canon, DFI, PrinterLogic, Kofax, Patrol, DEX MPS, Staples
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Top 10 Stories of 2022

M&A Madness Takes Hold as Industry Lays Groundwork for Success As we close the book on another eventful calendar year, we can’t help but marvel at the volume of M&A activity that continues to take place. Even as you read this, significant transactions continue to alter
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Attack Mode: Finishing 2022 with a Flurry the Key to a Quick Sales Start in the New Year

There’s something to be said for momentum. It can be measured in physical terms through acceleration, but there’s also a psychological component tied to increasing degrees of success. The more success you enjoy, the greater the validation, fueling the belief that you are making
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Executive Connection Summit Aims to Unite Industry and Move Forward Together

Mike Stramaglio has accrued many impressive skill sets in his 40-plus years in the technology space. Unfortunately for him, perhaps, but luckily for the office technology dealer space, taking flight to Italy en route to a well-earned retirement was one project that appears to be
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When You’re Hoping St. Nick Isn’t Too Detail-Oriented

Dear Santa,Greetings from New Jersey. I hope Mrs. C and all the hard-working folks at the North Pole are making progress toward that special night when you’ll load up the sleigh and deliver billions of treasures to all of the kind folks around the world. I was heartened to hear
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Now Hiring: Amid a Buyers’ Market, Dealers Focus on Maintaining Star Sales Reps

At a time when supply chain delays have cost dealers millions of dollars due to product backlogs, the domino effect has toppled the humble account representative in the process. It’s left dealers in a precarious position in handling compensation. Just how long the delay lasts can
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Flip the Script: Ricoh Difference Maker Jim Coriddi Embodies Team Mentality

There’s a lot that can be said about Jim Coriddi’s value proposition. One thing is abundantly clear—the senior vice president, dealer division for Ricoh USA has impeccable decision-making skills. While working toward his degree at Montclair State University in New Jersey, the
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Back to the Basics: Coaching Up Account Representatives to Fulfill their Potential

It’s been nearly three years since the music world lost perhaps one of the greatest drummers in Neil Peart, who succumbed to brain cancer in January of 2020 (an omen of things to come that year, for sure). At the time, we related his story and included an anecdote related to the
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DEX Imaging Adds Hendrix, Marking Eighth Acquisition of 2022

One of the most prolific M&A jags in recent history continued late last week, as DEX Imaging acquired Hendrix Business Systems of Mathews, North Carolina. It was the eighth acquisition this year for the Tampa, Florida-based firm. Hendrix, which was recently named a 2022 Elite
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Stramaglio Consulting Difference Maker Hiro Ueda Enjoys the Best of Two Worlds

To know honor and loyalty is to know Hiro Ueda. The epitome of selflessness, he has made a living in putting the needs of others first. Most of all, Ueda’s story is one of blending two cultures, his native Japan and the United States, which he did without compromising his passion
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When it Comes to Sales and Quotas, Dealers Not Lowering Expectations

Coming off a year when the ability of account executives to peddle MFPs and other varieties of hardware became severely cramped by supply chain issues, one might gather that dealers across the United States would tamp down expectations and perhaps revisit the quotas they’ve
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Taking Big-Picture Perspective Allows Epson Difference Maker Linda Sudderth to Maximize Talents

No one could ever accuse Linda Sudderth of not giving 100% effort in her role as a sales manager. But there was a period when the current North American sales manager, business systems for Epson America tended to do a little too much. Or even a lot too much, so to speak. It’s not
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Digital Sports Advertising Provides Dealers Access to Wider Audience

I’ll be the first to admit I’m a bit of an odd bird. Inspiration and motivation find me at the oddest hours. Like many of you, I’m prone to logging on at 11 p.m. or later to tend to a bit of business, and I’m also more than likely to log a couple of hours working on Sunday before
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Industry Manufacturers Outline Opportunities, Obstacles and Tools for Reseller Sales Growth

As part of this month’s State of the Industry report on elevating dealer sales and reps to the next level, we’ve pulled together a roundtable of manufacturer experts to share their thoughts on the current landscape. With the many downward pressures today’s account representative
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