2012

One of the hottest trends sweeping the office technology industry is IT services, which also encompasses managed networked services (MNS). To be fair, they’re related although they are not necessarily the same thing. Either way, not everybody sees these two related opportunities Read More

This is the department where I present compelling comments that were made to me off the record. It’s a great way to share what’s going on in people’s minds when they can speak freely and not have to worry about me naming names. With so many folks in the industry and outside Read More

I assembled this week’s newsletter and Web postings on Monday, Oct. 30, in a race against the clock and Hurricane Sandy. If you’re reading this now that means I was successful although my Internet and phone has not been as reliable as I would like. I didn’t lose power though Read More

Following are the big and small news stories for the month of November. BEI Services and Preton Host Webinar Dec. 12 BEI Services will be hosting a free Webinar December 12th, 2012 at 3:00 p.m. Eastern/12:00 p.m. Pacific in conjunction with Preton to educate BEI Services’ Read More

Sometimes you need to shake things up and that’s exactly what Sharp beginning Oct. 1 when they rolled out Promotional Plus Pricing to their dealer channel. Originally referenced at their dealer meeting in July, what this does is take all of the discounts that were provided to Read More

So you think just because you’re using the likes of Facebook, Twitter, MySpace that this is your social media campaign? Most copier manufacturers seem to tout the latest press releases, product releases, green issues, contests or some off the wall little known facts on Read More

This is the column where I present compelling comments that were made to me off the record. It’s a great way to share what’s going on in people’s minds when they can speak freely and don’t have to concern themselves about me naming names. This comment comes from a solutions Read More

You could do nothing and keep stealing pages from other vendors and have other vendors steal your pages. There’s no growth in pages! Many traditional copier companies are now embracing and moving forward with Managed Network Services. At one time I asked why the heck would Read More

And now the end is near. Actually it’s more than near, it’s here as I present the final 12 2012 Elite Dealers, including the Elite Dealer of the Year. First a word about that and how that’s determined; I decided to do that for the first time last year after reading a number of Read More

This week we touch base with Jason Habbal, vice president/sales manager with Vision Office Systems in Charlotte, NC about what’s hot and what’s not in his market. Vision sells Savin, Canon, HP, Samsung, and Kyocera products. What’s Hot? Habbal:  Segment 4 color MFP’s are what has Read More

FRASER ais West Reading, PA www.fraser-ais.com Year Founded: 1971 Approximate Yearly Revenues: $25+ million Most Significant Accomplishment of the Past 12 Months: Fraser sold, booked, and executed more than $4-million in equipment and services in the month of December of 2011. Read More

This week we ask Carmen Pitarra, president of 4 the Office, formerly Northeast Print Supplies & Equipment, in Pittstown, PA, what products, solutions, and services are currently hot in his market and what’s not? What’s hot? Pitarra: Print management. It’s been great for us Read More

I’m thrilled to present another 13 of The Week in Imaging’s 2012 Elite Dealers. Next week I’ll present the final group. If you’ve missed any of them, there’s a list below of all that have been announced and profiled to date. Or you can click here and see the profiles of every Read More

During the 1928 presidential campaign the Republican National Committee ran an ad that stated based on the Harding & Coolidge administration that they had “put the chicken in every pot and car in every back yard”. With the introduction of many cloud-based document Read More

It’s my pleasure for the second consecutive year to present The Week in Imaging’s Elite Dealer Awards. This award honors the best and the brightest in the dealer community. The dealers being honored each week starting today and throughout the month of October aren’t necessarily Read More