2012

The Transition of the Copier Industry Part III

The digital copier industry of today is changing again and companies like Xerox, Ricoh, Konica Minolta, and Canon are making the transition to service-led companies. These companies and their dealers will be the sole provider for documents whether they are created electronically
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The Elite Beat Goes On

I hope you’re enjoying reading the profiles of the 2012 Elite Dealers. This is the third round with two more rounds to go. If you missed the first two rounds of Elite Dealers, just click on the Elite Dealer logo on the right-hand side of the page to see all the profiles. New
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Off the Record

In this column I present interesting comments that were made to me off the record. I think it’s a great way to share what’s going on in people’s minds when they can speak freely and not have to worry about me naming names. “The current economic climate is hurt by all the
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What’s Hot & What’s Not?

This week John Stensland, president of Martin Group in Lake Geneva, WI shares what’s hot and what’s not in his market. What’s hot? Stensland: I see the A4 market changing for us not only from the perspective of increased sales, but we are doing much better with something other
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The Transition of the Copier Industry Part 2

When digital copiers first arrived on the scene, we were ecstatic that copiers were now capable of network printing, network scanning, and faxing. In the early days the biggest benefit to end users was that if the copier jammed (and they all did) during a copy or print job you
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It’s All about the Services: TABS Launches Dedicated Services Organization

Earlier this week Toshiba America Business Solutions, Inc. (TABS) announced it was expanding its core business with the launch of a new services-oriented organization, Toshiba Managed Business Services (TMBS) (http://toshiba-solutions.com). TMBS will operate as a separate
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Between the Lines: More Elite Dealers & Toshiba Manages Something New

Welcome back for the second round of The Week in Imaging’s Elite Dealers. This week I’m adding 11 more to last week’s first group of 10. It’s a great group and I’ll be adding an even dozen more in next week’s issue, followed by the final two groupings of Elite Dealers on Oct. 19
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October News Bytes

Following are the big and small news stories for the month of October. Toshiba Kicks Off Second Annual Helping the Helpers Technology Makeover Contest Oct. 25, 2012 — As part of its corporate social responsibility (CSR) initiative, Toshiba America Business Solutions, Inc.
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What’s Hot & What’s Not?

This week Joseph Dellaposta, vice president at WPS, Inc. in Hagerstown, MD discusses what’s hot and what’s not in his market. What’s Hot? Dellaposta: The hottest thing that we are seeing is the convergence of MPS with an entire technology refresh. MPS is important because people
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What’s Hot & What’s Not?

This week we ask Susan Tourville, executive vice president with Northeast Photocopy in Appleton, WI, what products, solutions or services are hot and what’s not in her market. What’s hot? Tourville: Workflow automation, not only with prints but the workflow that surrounds it.
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The Transition of the Copier Industry According to Art Part One

Once upon a time we sold just a copier, that machine only made copies and nothing else. There was no stapling, no two-sided copying, no document feeders, one paper tray and a single-sheet bypass tray was the norm. You also had to make sure you didn’t place a cup of coffee
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Between the Lines: Meet the 2012 Elite

The nominations are in, the entries have been reviewed, and the final selections have been made and the Elite Dealer class of 2012 is ready to be unveiled. Over the next five weeks I’ll be announcing 10 Elite Dealers a week, beginning Friday, Sept. 28 and wrapping up with the
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NSi Goes Mobile

We’re seeing a lot of mobile-related introductions in the imaging space of late and it’s a sure bet we’re going to see many more in the months ahead. The big mobile announcement this week was Notable Solutions, Inc.’s (NSi’s) roll out of NSi Mobile, a productivity app for
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What’s Hot & What’s Not?

This week Mark Miller, president of Eakes Office Plus in Grand Island, NE, a Sharp dealer who also sells supplies and furniture, shares what’s hot and what’s not in his market. What’s hot?  Miller: Mid-level color output devices continue to be really good, 30-, 40-ppm colo
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Preo Goes Down for the Count

On Friday, Sept. 14 Preo Software, Inc. announced that the corporation was ceasing business operations effective immediately because of its inability to secure additional working capital. As of that date all staff was terminated and all officers and directors of the company
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