2012

2012 a not so good year for the MFP copier industry or a good year for the MFP copier industry.  I’m thinking that most will answer a not so good year at least for the industry as a whole. I guess the biggest question that will need to be answered in 2013 is related to Read More

Ready or not here comes 2013. But before we go there I want to thank everyone, readers, sponsors, and those of you who respond to my many interview and editorial requests throughout the year. As I enter my 27th year writing about imaging and office technology I consider myself Read More

As 2012 comes to a close it’s time once again to recap the highlights or significant accomplishments of the year from the perspective of companies and organizations related to the imaging technology industry. Over the past month I’ve been presenting up to a dozen highlights Read More

I’m going to keep this introduction short since many of you are taking care of last-minute business before making this a long holiday weekend. While we’re on that topic let me wish you happy holidays. I appreciate your support, your comments, and the time you take to make Read More

This week we speak with Brian Kempke, vice president and general manager with Martin Whalen Office Solutions in Tinley Park, IL to find out what’s hot and what’s not in their markets. Martin Whalen Office Solutions was acquired by Global Imaging earlier this year. What’s hot? Read More

It almost goes without saying that MPS has had a dramatic affect on page volumes. Now there’s some serious research to back that up in a new Photizo Group report, The Impact of MPS on Page Volume. As Photizo points out, MPS programs have had an extraordinary impact on the imaging Read More

In Nova Scotia, during the twelve days of Christmas small groups of belsnicklers, or masked mummers, appear in neighborhoods, ringing bells, making noise, seeking candy or other treats. The hosts may try to guess who the mummers are and if they guess right the mummer removes his Read More

Whether you are looking at rep or manager performance, market share, shifts in customer dynamics, customer retention and several other relevant business measures, a strong linkage can be drawn to territory design. The methodology used to design territories is paramount to success Read More

Following are the big and small news stories for the month of December. Toshiba America Business Solutions Wins WSCA MPS Contract Dec. 26, 2012 – Toshiba America Business Solutions, Inc. was awarded a two-year managed print services (MPS) contract by the Western States Read More

If all went according to plan, I returned from Paris yesterday afternoon and am catching up with phone calls and e-mails and whatever else has accumulated in my absence. However, because I like to get things done in advance and not have anything hanging over my head, I prepared Read More

This week we check back in with Chip Miceli, president of DPOE in Des Plaines, IL about what’s currently hot and what’s not in his market? DPOE sells Sharp, OKI Data, and Konica Minolta equipment. What’s hot? Miceli: We’ve been getting a lot of inquiries on the Sharp Polaris Read More

What’s the Golden Rule when selling office equipment? Know your competition or least what they are quoting. Ever notice every time you walk the dog that he or she stops at every tree or fire hydrant? Ever wonder what they’re doing? They are checking out the Read More

This week Scott MacGregor, VP of sales and marketing for Flo-Tech in Middletown, CT, shares what hardware, solutions, and/or services are currently hot and what’s not in his market. Flo-Tech sells Canon, HP, Xerox, and Lexmark devices and also offers a wide range of solutions. Read More

Some companies use em and some don’t. For those of you who are new to the business, I’ll try to make some sense of the padded lease rates. Padding means to increase the lease-rate factor from the leasing company’s published rate. Meaning, the leasing company will Read More

As you read this I’m in London on vacation and will soon be on my way to Paris. It’s one of those once in a lifetime vacations seeing London and Paris during the holiday season. I wrote this a week before I left so I hope I’m having a good time. This week I’m excited to present Read More