2012

Between the Lines – Trendsetting 2012 Trends

New content this week includes: The Greatest Story Ever Sold by Tom Callinan of Strategy Development Evolving to Meet the Needs of the New Breed of Office Technology Dealer by Fred Carollo of EverBank Financial Making Money Beyond the Aftermarket by Bill Melo of Toshiba The
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The Greatest Opportunity Ever Sold

After two years of slight increases in copier placements and images, the industry will again enter a period of decline, albeit at a rate much slower than we experienced in 2008/2009. Many industry players have dipped their toe in the waters of MPS but there is still significant
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Evolving to Meet the Needs of the New Breed of Office Technology Dealer

In 2011 customers continued to migrate to a Managed Print Services (MPS) environment, a trend we expect to accelerate in 2012.  As customers embrace MPS and look to optimize their business processes, dealers committed to MPS will begin to adapt their business models accordingly. 
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Making Money Beyond the Aftermarket

Last May at the Toshiba  National Dealer Meeting,  we introduced two new series of color MFPs that feature our innovative e-BRIDGE X controller platform.  The product of several years of research and development, the e-Bridge X platform offers several enhancements to  security
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The Convergence of IT – Network and MFP – Print Services

The convergence of IT/Network and MFP/printer services that has long been predicted began tangibly evolving into a market reality in 2011. Over the last year, we’ve seen imaging manufacturers continue to launch and greatly improve variations of “MPS in a box” programs designed to
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Sales Pitch: Get Your Dealership on Track in 2012 with a Training Needs Assessment

It is 2012, you have a new year and optimism abounds.  You also have a new budget…at a 20 percent increase and no additional headcount to go about the task.  The members of your team don’t have the skills they need if they’re to perform at their best and your owner won’t
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Hiring Ground

We are just so busy and can’t find enough people. It’s a challenge all the time and has become even worse in the last year. I think it kind of dovetails with the biggest challenge of our clients, the independent dealers, and that is the migration or absorption of MPS. It’s one
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Protecting Your Base

It’s becoming clear that offices are not producing the copy and print volumes they once did.  The ubiquitous memo that was once copied and distributed to all relevant parties within an organization is now delivered electronically as a PDF document.  As a younger, mo
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An Industry Transformation

The convergence of managed services and managed print services is going to be significant…huge for this industry in 2012. It’s a trend Photizo identified in 2010 and we are now seeing it come to fruition. There is a critical mass building in terms of programs and an ecosystem
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Streamlining Business Processes

As a document management developer, we believe that the most relevant trends which will drive our business in 2012 will be our customers’ need to further streamline their business processes, their desire to provide document access to the increasing number of mobile knowledge
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Between the Lines: Trending this Week

I’m not one for New Year’s resolutions, especially since most resolutions are often forgotten by the time February rolls around. But I am one for predictions and gazing into the crystal ball and predicting what’s next. Except I’m not making any predictions, I’m leaving that to
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