2012

December marks the beginning of the third year of The Week in Imaging (TWII). It’s great to still be here and I feel extremely lucky to be one of the last true journalists covering this industry still standing. It’s been a wild and rewarding first two years. I think I’ve put Read More

Is it just me or does every Thanksgiving always bring back memories from times gone by? Today while running errands I remembered a few of my first introductions into sales, at the time I didn’t think it was anything more than doing my job. While working at Green Farms Read More

This week we check back in with Chip Miceli, president of DPOE in Des Plaines, IL about what’s currently hot and what’s not in his market? DPOE sells Sharp, OKI Data, and Konica Minolta equipment. What’s hot? Miceli: We’ve been getting a lot of inquiries on the Sharp Polaris Read More

There’s a few key trends taking place in the office technology space today and one of the most prominent is mobile printing. It’s the wave of the future although it’s drawing plenty of interest here in the present. Hardware and software manufacturers are taking this trend Read More

I wasn’t going to send out the newsletter this week since it is a short week and I’m figuring not many of my readers are going to be in the office on Friday. I am, but then again I work from home where every day is a potential work day just as every day is a potential vacation Read More

This week John Kuchta, president of SolutionOne in Omaha, NE shares what’s hot & what’s not in his market. SolutionOne is primarily a Canon and Konica Minolta dealer. What’s hot? Kuchta: From a solutions perspective we are finding great customer acceptance of a PDF tool that Read More

I’ve borrowed a few lines from a blog I wrote about three years ago in reference to finding leads and then updated it with a few new ones for everyone. Have you ever heard of the “three foot rule”? It means that whenever you get within three feet of someone you Read More

Seems to me like this would be just the opposite of “10 Tips on How to Lose Your Top Sales Producers” blog I wrote….., well, not entirely. 1. Don’t lie to them. If you do and you’re found out to be a liar, the rep will have no respect for you or your Read More

I started writing this on Monday morning while recovering from a four-day music conference in the Catskills that found me up until the wee hours of the morning listening to music. (Some of you may remember that one of my hobbies is presenting concerts 9 times a year.)  It takes a Read More

Earlier this month CompTIA, the non-profit association for the IT industry, introduced a new business-level credential for providers of managed print services who commit to a code of conduct, industry-accepted best practices, and high levels of customer service and support Read More

It is no secret that color sales are driving the office equipment market and that the related service and supplies business is a bonanza for the industry and the channel.  This was confirmed again last week in an impromptu discussion with a Canadian dealer about growing services Read More

This week we speak with Susie Woodhull, president of Woodhull LLC in Springboro, OH about what’s hot and what’s not in her market. Woodhull LLC is a single-line Ricoh dealer. What’s hot? Woodhull: Managed IT services is hot for us right now; we’re getting ready to kick off the Read More

What’s the hottest thing in the imaging and office technology industries right now? Could it be IT services, managed network services? It could be depending on whom you’re speaking with. Not everybody is buying it though. This week I spoke with Tom Callinan of Strategy Read More

This week we touch base with Tarek Hafiz, President of CBE in Irvine, California about what’s hot and what’s not in his market. CBE sells Sharp, Ricoh, and Canon products. What’s hot? Hafiz: We’re seeing a lot more activity with software solutions, MPS, and color MFPs. What’s Read More

This will be somewhat of a cut and paste from a previous blog I did labeled “The Hottest Little MFP from Texas”. A few weeks ago I attended the BTA East Grand Slam event in White Plains, N.Y. I recommend dealers and sales people find a way to get to these events in Read More