Sales and Service

The M&A machine was at full throttle this past week, with a pair of announced deals involving office technology dealers. The first sees Atlantic Tomorrow’s Office of New York City reach a deal to acquire BrainSell, a growth enablement company known for its deep Read More

Avision, the Taiwan-based manufacturer of A3 and A4 MFPs, announced it has forged a partnership with OES-Solutions, a leading Midwest distributor to the office dealer channel. OES currently carries nine Avision models. The agreement will benefit Avision, a relative newcomer to Read More

Impact Networking (Impact) is expanding its operations into Cleveland, Ohio effective immediately, the company’s first branch in the state. Impact’s new Cleveland office opened this year, bringing new tech jobs to the area in sales, IT, and cybersecurity with plans to add more in Read More

Flex Technology Group (FTG), the only managed print services solution with national coverage for multi-vendor environments, announced Zarek Woodfork has rejoined FTG as vice president of sales and development for FTG California. In his new role, Woodfork will lead F Read More

There’s nothing like the beginning of a new year to trigger the process of reflection, evaluation and self-introspection. Regardless of how you want to tag it, we’re basically using January as the period to determine what’s working, what needs improving and which steps are needed Read More

Waltz Business Solutions announced it has acquired Starr Digital Solutions. Founded in 1892, Waltz is a leader in office technology solutions across Greater Cincinnati. This expansion further strengthens its position in Ohio, enhancing its service capabilities. Starr Digital Read More

Pacific Office Automation (POA), the largest independent office equipment dealer in the U.S., announced the appointment of Adam Pritchett as CEO effective immediately. The announcement was made internally to employees on Jan. 2 and will be announced to customers through local Read More

DEX Imaging LLC, the largest independent dealer of document imaging technology in the United States, announced today the launch of its new managed IT and cybersecurity division, DEXTEK. For the initial phase of the launch, DEXTEK will service the Cleveland metropolitan area and Read More

Last week, office technology dealers on our esteemed trends and predictions panel provided their insights as to what will be the key to driving success in 2025. After all, who’s better at prognosticating than those on the front line of business? This week, we turn to Read More

Flex Technology Group, (FTG), the only managed print services solution with national coverage for multi-vendor environments, announces Justin Rebhun has been promoted to the role of president of FTG Texas, a Flex Technology Group company. As president of FTG Texas, Rebhun has Read More

Welcome to the New Year. Yes, you’re at the office in body, if not spirit. Chase that headache away with a Tylenol or, if you prefer, more hair of the dog that bit you. But since we don’t advocate drinking on the job, you may want to ask your immediate report if a little whiskey Read More

Hard to believe, but December (and 2024) have slipped into the history books. It was a sometimes weird, often wonderful and occasionally astounding year. What will 2025 hold in store? Well, last week’s reveal that Xerox was acquiring Lexmark was a reminder to always expect the Read More

Some issues within the office technology dealership galaxy are more prevalent than others, and few feature the many consequences that arise from growth. Organic and acquisition growth alike can wreak havoc on a dealer’s service and support functions when it is unable (at least Read More

Xerox Holdings Corporation (NASDAQ: XRX) announced Monday it has agreed to acquire Lexmark International, Inc., from Ninestar Corporation, PAG Asia Capital, and Shanghai Shouda Investment Centre in a deal valued at $1.5 billion, inclusive of assumed liabilities. This acquisition Read More

Donnellon McCarthy Enterprises (DME), a leading provider of business technology solutions, announced the acquisition of Ohio Business Machines (OBM), a prominent office equipment and managed services provider with locations in Cleveland, Akron, and Toledo, Ohio. This strategic Read More