Aiming to simplify workflow automation for small and midsize organizations, Toshiba has introduced UserConnect, an AI-driven addition to its Elevate Sky Workflow platform that transforms documents, forms and business data into structured approval and decision workflows. The new module combines intelligent document processing, AI-assisted form creation, approval routing and audit tracking in a cloud-based environment that works with existing repositories such as OneDrive, SharePoint, Google Drive and Dropbox, eliminating the need for a traditional document management deployment.
Peter Davey, Toshiba’s vice president of solutions and professional services, and Chris Popović, national professional services business development and program delivery manager, provided a pre-launch overview of UserConnect for ENX Magazine.
“UserConnect brings easy-to-adopt, person-to-person workflow to SMB clients,” Davey said. “What we’re doing here in this additional functionality is moving from simply understanding documents to understanding work and making work happen.”
Toshiba’s Elevate Sky Workflow platform helps organizations automate document-centric processes by capturing information, extracting key data, and routing it where it needs to go. It does so in a highly adaptive, automated way using artificial intelligence. The new UserConnect module extends these capabilities by routing information into structured, people-driven workflows for approvals, reviews, signatures, and decisions, helping teams move work forward faster when human actions are required.
With Elevate Sky Workflow, organizations can quickly create and deploy forms and workflows using drag-and-drop tools, existing PDF forms, and AI-assisted setup. UserConnect further makes it easy to automate and manage people-driven processes, helping teams work more efficiently while maintaining visibility into every step of the workflow.
Putting Work in Motion
UserConnect simplifies the many digital workflows organizations complete every day. Toshiba’s latest cloud platform can manage processes involving the collection, routing, review, and approval of information. Whether seeking approval for product pricing, invoices, business expenses, personal time off, customer intake forms, or virtually any other person-to-person activity, UserConnect automates and manages these workflows.
Once information is submitted, UserConnect can automatically route it for individual or group review. The platform streamlines approvals by directing requests to the appropriate stakeholders for visibility and action. Professionals across all functions and industries will appreciate the faster decision-making capabilities and auditable trail.
“It’s remarkably simple in its execution, but there is a lot of great tech behind it and a lot of development,” Popović noted. “A lot of users are saying, ‘Where has this been all my life? I didn’t know it could be this easy.’ The feedback has been great.”
Supporting Your Team’s Work
UserConnect facilitates, supports and elevates your team’s collaborative spirit through connected, automated workflows. The platform helps colleagues share, review, approve and advance projects with greater clarity and precision. UserConnect helps professionals in the following ways:
Quickly create digital forms for collecting data, using a drag-and-drop toolset or by uploading existing PDFs to create such forms. You may also leverage an AI agent to reduce setup time and coding.
Designs and builds intuitive and visual person-to-person workflows while providing updates and auditing.
- Routes tasks and tracks progress for approvals or signatures to maintain momentum.
- Enables electronic signatures and automatically generates PDF documents from workflow submissions.
- Provides enterprise-grade security with the flexibility to scale across departments and teams.
“Human approvals are a critical part of company processes and governance. UserConnect streamlines these handoffs, enables intuitive and rapid approvals, and keeps an audit trail for compliance,” states Toshiba America Business Solutions Chief Solutions and Marketing Executive Kerstin Woods. “With this simple and AI-driven automation, it helps teams share, review, approve and complete projects with clarity and speed through connected and automated workflows.”
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About Toshiba America Business Solutions, Inc.
Toshiba America Business Solutions is a leading innovator of solutions empowering people to perform efficiently and effectively in their work environment. Serving professionals across the United States, Mexico, and Central and South America, Toshiba delivers secure and sustainable systems, services, and subscriptions to better print, manage, and display information. Toshiba continuously focuses on its clients and communities, is committed to sustainability, and is recognized as a Wall Street Journal Top 100 Sustainable Company.
