Dealer Spotlight

The license plate on Bob Ferland’s car reads “$55 million,” and the president of Axion Business Technologies in Cranston, RI, has this message to constantly remind him of his growth goal. While it is highly unlikely that he will forget his target, he may need a new plate engraved Read More

Don’t let Joe Reeves fool you. The CEO of Sacramento, CA-based Smile Business Products may have whipped up a creative acronym for the name (Super, Magnificent, Intelligent, Loyal Employees). But the concept of the dealership—born during the dotcom explosion of 1997—truly emanates Read More

From the typewriter to the cloud, Marco has experienced the full range of technology waves throughout its 45-year history. The St. Cloud, MN-based dealership has grown to a dominant position within the office technology stratosphere, acquiring 37 dealerships since 2005 to push Read More

Establishing a corporate culture can be a tricky thing for any office technology dealership. Sure, there are base values that any company worth its salt will seek in its employee roster: Honesty, integrity, a sterling work ethic, the willingness to do whatever it takes to satisfy Read More

Brad Craft is a people person. It only takes a few minutes of chatting with the president of San Bernardino, CA-based Image Source to learn just how much he values the relationships he’s established during his company’s 30-year history, many of whom have helped the company Read More

Troy Turner is a living, breathing embodiment of the Southern Gentleman—he’s an entrepreneurial businessman with multiple interests, a family man, a lover of horses (after all, he hails from Kentucky) and a person who prioritizes the needs of others before his own. He has managed Read More

Like millions of other Americans, Les Olson grew up during the Great Depression, a time in which family was just about the only thing many people could count on. And even there, Olson’s losses were heart-wrenching. An older brother passed away, and on Les’ first day of high Read More

Is it even possible for Doing Better Business, the Altoona, PA-based provider of office technology, managed print services, managed IT and document services for the central Pennsylvania, West Virginia panhandle and Maryland regions, to improve upon 2017? It would be tough to Read More

It’s been less than 20 years since Frank Cucco started Impact Networking out of his home basement in the sleepy suburbs of Illinois with founding partners Dan Meyers and Nathan Robinson, armed with an employee staff of four. Even then, Cucco had a vision of becoming a $30 million Read More

Not many office technology dealerships are willing to make a deep, thoughtful evaluation of the way they do business, and fewer still are willing to make significant changes to their product and service offering and company culture. Then again, not many dealers boast the Read More

There was a time not long ago when Dan Strull felt like he was not actually the CEO of Copier Headquarters. The corner office had his name on it, but it seemed like someone else was in charge. Now, after 17 years of operating as a Xerox agent, Strull has been reinvigorated by the Read More

The tides of change are swirling all about the office technology space, but don’t pass along any gloom and doom predictions to Fred Habbal. The founder and owner of Vision Office Systems (VOS) of Charlotte, NC, has logged nearly 40 years of experience in the industry, and he’s Read More

Though its founding day might indicate a trick is about to be pulled, Knoxville, TN-based Thermocopy did, in fact, begin on April 1, 1964, with Randall Sumner and two partners each kicking in $50 investments to go with a $3,000 note for operating capital. The company debuted as a Read More

Many of the major M&A players in the office technology space would relish the opportunity to sneak a gander at the strategy of Visual Edge Technology, one of the industry’s leading holding company models. The privately held, Canton, Ohio-based roll-up specialist has annexed Read More

Fifty years is a long time for a shingle to hang in an evolving business climate, but Bob Gobin has his mother—who grew so bored with playing bridge in the afternoon that she opened her own small office supply company—to thank for planting the seeds of what would become Gobin’s Read More