Dealer Spotlight

Everyone likes a little rest and relaxation, and Tom Beeles is no exception. The president and CEO of Allied Business Solutions, a $21 million mixed-line dealer in the heart of Boise, Idaho, was in the process of enjoying his president’s club excursion to Cancun but nonetheless Read More

There’s an interesting confluence of products, technology and people that’s taking place at Usherwood Office Technology. This year, the company is celebrating its 50th anniversary of serving the needs of New York state clients from its Syracuse headquarters as well as the Read More

There are significant changes taking place at Dove Technologies. Evolutions generally can be difficult to spot, because they’re not all driven by acquisition, rebranding or new headquarters construction. Some, as is the case with the Florence, South Carolina-based dealership, are Read More

In the world of human resources and hiring, some things just never quite translate on resumes and cover letters. Those materials will reveal education, experience and skills, among other facets of a prospect’s career. And now, thanks to the magic of artificial intelligence (AI), Read More

There’s something special about the $15 million revenue level that has Joshua Wickstrom excited for the future of his dealership, Sharp Business Innovations (SBI). The Longmont, Colorado-based company he co-owns with Rich Lampshire currently stands at $7 million in annual Read More

Early in his career as an owner of an office technology dealership, Jeff Cousins wanted to create and solidify his reputation among clients. By doing so, he hoped to parlay it into a positive reputation that would enable his company, Kraft Business Systems, to be viewed as a Read More

Filmmaker George Lucas, architect of the Star Wars movie franchise, once observed, “Always remember, your focus determines your reality.” It was, in part, a nod to the notion that our mindset and focus greatly influence our experiences and, perhaps more importantly, outcomes. Read More

Few people would argue with the idea that managed IT has a high degree of difficulty for those who are just starting out with the service. The needed investments in technology and people are considerable and ongoing, and even the most successful firms labor for years before being Read More

There are few leaders who bring more care and intentionality to acquisitions than Doceo CEO and President John Lewis. The very subject never ceases to bring a smile to his face. Based in York, Pennsylvania, Doceo is a rapidly growing office technology provider representing an Read More

He may not be a storyteller by trade, but Bill Patsouras knows the golden rule to follow when spinning a yarn: never let the truth get in the way of a good story. So when the subject of how Function4 got to be called Function4 comes up, there are at least three different stories Read More

An oft-cited statistic from office technology marketing suggests that prospects today are at least 60% of the way into the buyer’s journey when they engage dealers. The actual number isn’t as important as the prime takeaway, which is that buyers have already done a great deal of Read More

Artificial intelligence (AI) is here to stay in the estimation of Kevin Jackson. And that’s just fine with the president and CEO of Advanced Business Equipment (ABE) of Asheville, North Carolina. In a year that proved to be the most taxing in the company’s 44-year history, AI Read More

At first blush, Green Office Partner has all of the markings of a family-owned business that’s been passed down from generation to generation. That’s not the case. Brothers Chris and Todd Gallagher, one-time owners of Cartridge World franchises, founded their Chicago-based Read More

While it doesn’t take a degree in psychology to master the art of listening, Dawn Abbuhl has one anyway. The president of Albany, New York-based Repeat Business Systems gleans something of an advantage from her background as a licensed psychologist (she still provides Read More

It’s been the better part of 175 years since gold fever infected prospectors trekking West in search of their fortunes. Miners harvested more than 250,000 pounds of gold during the California Gold Rush of the mid-19th century. Just north of the Golden State, a different flavor of Read More