Dealer Spotlight

Prosperity has visited San Antonio-based DOCUmation in a big way. At a time when many dealers across the nation are only now reaching or exceeding their pre-pandemic revenue and profit levels, this multi-line dealership—quarterbacked by brothers (and co-presidents) Preston and Read More

Few things can bore Kevin Van Kannel more quickly than talking about transactional relationships, which are likely to elicit a yawn or an eye roll from the president of UTEC, the Ann Arbor, Michigan-based dealership he acquired in 2008. Van Kannel certainly comes off as an Read More

It could be argued that time is the greatest asset in Dan Doyle Jr.’s portfolio. The CEO of Tampa, Florida-based DEX Imaging maintains a schedule packed with adventure, from involvement in critical customer takedowns to the latest acquisitions that build upon his $492 million Read More

The world of mergers and acquisitions (M&A) can be a complex one. Income statements, balance sheets, market strategies, product and service portfolios, primary vendor lines and any number of performance metrics can go a long way toward projecting whether a potential target Read More

Warning: These are highly trained professionals with years of experience in performing these maneuvers. Please, do not try this at home. This caveat usually precedes a televised or in-person stunt act. People of a certain age will recall the exploits of Evel Knievel and his Read More

Earlier this summer, Dan Strull sat in an Entrepreneurial Operating System (EOS) L10 meeting along with his senior leadership team at GoodSuite, and he was checking his phone for updates on the Major League Baseball All-Star Game. MLB’s annual midsummer classic culls the greatest Read More

Empowerment can be a tricky thing. Howard Hansen has little desire to be a micromanager, and the president of Valley Office Systems in Idaho Falls, Idaho, much prefers to have his 100-plus member team take ownership of decision-making when the opportunity arises. In the process, Read More

EDGE Business Systems was seemingly doomed from the beginning. After all, the metro Atlanta dealership is orchestrated by four type-A salespeople—Josh Salkin, Rick Duerr, Cha Holmes and Rich Simons—with no entrepreneurial leanings or previous experience in running a business. Read More

There’s little doubt that Paul Hanna is an old-school sales guy. He comes from a generation of reps who made their bones by shaking hands and kissing babies, loading copiers into the back of a station wagon and demonstrating them in person, a.k.a., going belly to belly with the Read More

The word flat generally isn’t in Mark Miller’s vocabulary. But it was an appropriate description for the financial performance of Eakes Office Solutions in 2021. The Grand Island, Nebraska-based dealer certainly gets a mulligan due to the pandemic, as do all dealers. And frankly, Read More

It’s never easy being the leader of a $50-plus million office technology dealership, and many executives have pondered how much more productive they would be if they could clone themselves to divide and conquer the day-to-day tasks. Systel Business Equipment may have many Read More

When a company’s continuous, uninterrupted history spans more than a century, as with Spectrum Technologies of El Paso, Texas, one can often look at the philosophy behind the firm’s business continuity to gain insight into its success. And while Spectrum President Kyle Elliott Read More

It’s been 28 years since he entered the office technology industry, but Brad Knepper loves the business as much now as he did when he was just starting out. He still gets a charge out of talking to clients, closing deals, locking horns with the competition and, of course, besting Read More

It’s not often that an office technology dealership with less than 20 years under its belt has developed a reputation to the degree of Pearson-Kelly Technology (PKT). In fact, the Springfield, Missouri-based firm is celebrating just its 18th birthday this year. However, for Read More

Larry Weiss will try to sell the notion that he’s a boring guy, but don’t buy into that line of thinking. He’s a closet comedy writer with a fondness for Larry David of “Curb Your Enthusiasm” and “Seinfeld” fame (you can actually spot a brief cameo of Weiss in season eight, Read More