September 25, 2018

Repairing and Rebuilding the Print Cartridges for the WC-5945/5955 and the new B8045/B8055/B8065/B8075 & B8090 The new AltaLink B8090 family uses an extremely similar drum/developer cartridge as its predecessor models (WC-5945/5955), only with a different CRUM chip. We did Read More

As the traditional copier business continues to evolve and competitive challenges reduce the revenue and profit, dealers are starting to move toward non-traditional sources of revenue. This process started with the expansion of networking and managed-network services, and now Read More

Anyone in business today is going to keep their eyes and ears open for new opportunity. Finding alternate and authentic paths to new, non-conventional revenue-generating products and services is harder than one might think. Occasionally, I have the pleasure of working with a Read More

The document management industry continues to provide robust opportunities for dealers to grow their businesses. However, like many other industries, evolving is necessary to stay ahead of the pack. For a copier dealer to survive in today’s environment, it needs to diversif Read More

There are a slew of reasons Brother International Corporation has to ignore the BTA channel, given its unofficial status as a mature space that’s facing continual decreases in the volume of pages printed. Yet the century-old manufacturer—perhaps best known for its line of Read More

The license plate on Bob Ferland’s car reads “$55 million,” and the president of Axion Business Technologies in Cranston, RI, has this message to constantly remind him of his growth goal. While it is highly unlikely that he will forget his target, he may need a new plate engraved Read More

The trade press in this industry has spent most of the last few years preaching to you, dear office technology dealership readers, about the virtues of expanding beyond the copier/MFP horizon. Be it managed print, managed network services/managed IT, enterprise content management Read More